Comparing the Osaki OS-4000 to the Inada Sogno (Part 1)
As you can probably tell from my blog posts and videos, I think quite a bit of the Inada Sogno Dreamwave massage chair...and apparently so does the rest of the massage chair world. It is not only our best selling chair (and our most expensive chair), but it is also the most imitated chair in the market.
Before the Sogno came along, most massage chairs looked like the proto-typical massage chair. Very basic, utilitarian design. Well, along comes the Inada Sogno with an award-winning and very unique design and it takes the massage chair world by storm. It was quite a modern look at the time it came to the USA...most folks liked it, some hated it. But, unique and modern it was. Now, after 4 years in the USA, you can see Sogno look-a-likes everywhere. And I carry some of those look-a-likes. Chairs from companies like Omega, Osaki, Cozzia, OSIM, and more, now pop up all over the place trying hard to steal away some of the market share that was taken by the Inada Sogno.
I have since learned that just because the chairs look like the Sogno doesn't mean that they function like the Sogno or even have the same revolutionary and therapeutic features of the Inada Sogno.
Osaki came out with a model called the Osaki OS-4000 massage chair(and OS-3000) which quickly became a popular seller, primarily because it had the Sogno look at a price less than half that of the Sogno. In this article, I am going to compare and contrast the Osaki 4000 with the Inada Sogno Dreamwave. After reading this 2-part series, you will understand why the chairs differ so much in price.
1. Country of Origin - Inada designs, engineers, and manufacturers all their chairs in Japan, while Osaki gets their chairs from China. The Japanese Yen is strong relative to the US Dollar, so production costs for Japanese chairs are high. That is why all other major name-brand massage chair companies get all their chairs from China and not Japan.
2. Private Labeling - As I mentioned in point #1, Inada owns the design and manufacturer process from beginning to end. They design, engineer, and produce their own chairs. Osaki, as with pretty much every other massage chair company (with a few exceptions), orders their massage chairs from Chinese manufacturing plants that make chairs for anyone who wants to sell them under their own private label. The plant may make a few tweaks for a particular private label buyer, but for the most part they are very similar to, if not exactly the same as, other chairs in the market.
3. Warranty - Osaki, like the majority of other massage chair companies, offer a 1 year parts and labor, in-home warranty. They also have a second year of parts only, and a third year of structure only. This is a very typical warranty in the massage chair biz. Inada, on the other hand, offers a 3 year parts and labor, in-home warranty. It does not, however, offer any other coverage. You can purchase extended warranties for both company's chairs; 1 or 2 year ext. warranty for Osaki, 2 year ext. warranty for Inada.
4. White Glove Service - Both companies offer white glove delivery, which includes bringing the chair into your home or business, unpacking it, assembling it, and then removing all packing material and debris afterwards. Both the Osaki 4000 and the Inada Sogno require assembly, so if you are not prone to being a handyman, or get intimidated by things like this (as am I!!), the white glove delivery option is a nice thing to be able to order.
5. Cost - I already mentioned that the cost of the Osaki 4000 chair is less than half that of the Inada Sogno. At the time of the writing of this article, the cost of the Inada Sogno is $7799, while the cost of the Osaki 4000 is $2895.
In Part 2 of this comparative massage chair review, I will go compare and contrast specific chair features.
Dr. Alan Weidner