Customer Reviews

1-5 of 139 reviews
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  4. We purchased a chair for our home. It has been great. Our entire family has loved it. This is a great company to work with. Very attentive to questions we had and had a great selection to try and choose from.

  5. Purchased a used, like new i9Max Special Edition after having owned a Luraco i7Plus for past 5 years. The new chair is everything I expected and then some, so much more refined. Give a complete massage and shows how much Luraco has continued to refine there product. However, I am also SUPER happy having purchased from Michael Nguyan at Massage Chair Relief. The chair was packaged, shipped and delivered in MINT condition and he has been superb in both pre, mid and post sales. OUTSTANDING customer service.

Michael did a great job informing us about all of the chairs available and we ended up picking a great one. Thanks for your help!
Anini B.
I bought a massage chair from Massage Chair Relief 4 years ago and need someone to move the chair for me, Michael and his team was very helpful with setting up the move.
bo P.
Very happy with their product and service. Bought an Osaki admiral chair in a beige leather color back in 2021 that's still working well. Delivery was quick. Their guys set up everything. Recently used their (previously) free service to move my chair when we moved to a new home. Not sure if they offer this with all purchases now. They were easy to communicate with and would highly recommend them.
Christina C.
i chat with michael, exellent service, very unbiased on massage chairs. will definitely buy from him.
Martin C.
I just got the new chair and gave it a test run. This chair is a beast—just what I wanted, deep tissue pulverization! LOL. I registered it and it’s going to be a lifesaver for me to be able to keep playing my fiddle!I think it is important to let customers know what width doorways they need to consider. My house is an old ‘60s house and the front door width is 34.5”, but the interior doors are only 30”. I was planning on putting it in my TV room, but 30” was too narrow, so now it sits in my Livingroom right next to the piano. There isn’t much room for much more LOL, but I live by myself so doesn’t really matter much. But your future clients should probably be reminded to factor their doorway widths into their purchases.Thank you so much for all your help. You really do run quite an extraordinary operation and I’m so thoroughly pleased that I found you guys.Much luv,The happy customer,Kath
Kathy P.
The best massage chair selection I could find in California! Michael is very knowledgeable and friendly and helped me a lot with picking my massage chair and with explaining me the settings after. Definitely recommend!
Asya O.
So the Luraco i9 max special edition chair arrived. This my fourth chair over the past 25 years. The delivery person was very helpful and for a nice tip, he got the box through my front double doorway. Inspected it closely and I have to say the packaging was in pretty good shape for such a long journey. Props to you all for such an excellent packaging job.I also was able to set it up and use it yesterday and I love it. It is gorgeous and I did multiple night massages, slept like a baby, did a morning massage (only had 10 minutes) and very beneficial way to start the day.I also got the headrest and handheld from luraco that was modified and Vin called me to make sure everything was good. Incredible customer service as usual with Luraco.He even did a video call as I missed a cable for the wireless charger.Whatever chair is the right one for you is subjective, but I can honestly say Massage Chair Relief and especially Michael Nguyan are absolutely the right place and people to make your purchase. Simply fantastic customer support every step in the process.
Lee H.
A while back, my wife and I were visiting a friend who had a massage chair in their home. We had seen chairs at trade shows and in big box furniture stores, but never tried using one until at our friend’s home. It didn’t take long to see and feel the benefit of the effects of a massage chair, so we began the process of finding THE chair for us.We soon realized, there is much more involved than just picking a color and style. There are so many different manufacturers, all with multiple models with varying features… and costs!We visited some of the local retail stores that had been running TV ads. Oh my, lesson one: we found more than a few uneducated sales reps eager to get our money with no concern about what type of chair we needed. As we would settle into the showroom promotional chairs, we would begin asking questions about the various features and benefits of those specific models. What we got were sales reps fumbling to find the correct brochure so they could read to us the manufacturer’s spiel. After a few experiences like that, we turned to the internet to do our own research, hoping to find straightforward user-friendly information so we could make our own decision. With so many brands and such wide-ranging price points, we soon realized we had some work to do to make sure we made the correct physical and fiscal decision.Fortunately, we happened onto the website for Massage Chair Relief, finding quite a few informational videos by owner Dr. Alan Weidner. Truly a treasure-trove of unbiased analytics, Dr. Weidner’s assessments of the market in general and brands and models specifically, offered us the ability to narrow the field to a comfortable point to make a selection. Of course, there is no substitute for actual hands-on experience when selecting a high dollar item.While most chair manufacturers are based beyond U.S. borders, we notice one was Luraco, headquartered in Arlington, TX, not far from our home. We arranged a visit to the factory to see first-hand the facility, staff, and products. We were treated as royalty, given an extensive tour and tried all their models. As a dealer for Luraco, Dr. Weidner’s company was highly regarded by the Luraco staff. We decided then to make our purchase of a Luraco chair through Massage Chair Relief and took advantage of their white glove delivery.One of the other items that made a positive point with us was Massage Chair Relief offers a lifetime labor warranty for repairs. When we were at the factory and saw the inner workings of all that goes on inside a massage chair, that made the decision simple to choose MCR. Their nationwide network of support technicians ensures a quality experience no matter the location.Regardless of manufacturer or model of massage chair, we were put at ease with the ability to make an informed choice to purchase from Massage Chair Relief, knowing our chair was backed with confidence by Dr. Alan Weidner and his staff.
Gary C.
These guys are awesome. I purchased my chair during Covid. I was fortunate to have a plan that cover’s moving the massage chair room to room or to a new place. Very professional. Thanks Massage Chair Relief!
Tom M
My experience at Massage Chair Relief with Michael was a ton of fun and learning! He spent hours helping me choose the perfect chair with spectacular pro-level enthusiasm (his passion is also for unique and heritage tropical fruits..Bravo!) I love the Infinity IT-8500’s stretch function and soothing heat. It feels like a fitness session and relaxation retreat at the same time.The delivery crew was 5-star top notch. They navigated my chair up to the second floor of my library loft through multiple twist and turn stairways- without a sweat!Fully recommend Michael and Massage Chair Relief to the MAX!!!Thanks a billion Michael & Crew
Tina T.
Proud owner of a Daiwa Supreme Hybrid - limitedBlack/Black, and also the Infinity Smart Chair X3 - Black.1 first began my search for a massage chair over a year ago, once I came across Dr. Alan Weidner's Massage Chair Relief store I finally felt like I can get my questions answered. Michael Nguyen, who is the show floor manager thoroughly knows the manufacturing process for each chair. I had intentions of going in and buying an X8 or X9 chair.However, after multiple visits of the bait and testing each chair multiple times, I finally came to a conclusion that just one chair for all my symptoms and physical problems was not enough.lam a previous back brake recovery, I have had surgical disc replacements in my cervix, as well as my lower lumbar. I have four blown discs in my thoracic, along with all that I've also had both knees worked on. This gives you a better idea as to why I'm writing such a thorough review.Between the two chairs, I have been amazed by the back relief, and overall full body relaxation i've been getting from both chairs. This decision was by far better than agreeing to only a three-year coverage of chiropractics in my physical disability court case that was going through at that time.1100% suggest Dr. Wiener's massage chair, relief store and definitely ask for Michael Nguyen on the show floor to pick his brain with his unlimited vast knowledge of the manufacturing process of all the different chairs that you can choose from.Lastly, I'd like to say as a closing statement... Upon delivery of both chairs on two different dates, the two equipment handler's were very kind and professional, respecting my property, as well as ensuring that the spaces were cleared enough in order to assemble each chair. Going above and beyond, even suggesting a different arrangement of my furniture in order to fit the chairs better in the living room space without having to remove any furniture from the environment.Amazing service, amazing equipment and hopefully soon I will find out if it's amazing repair time which I will follow up with buddy on another review.Dr. Alan Weidner & Michael Nguyen, Thanks for everything and all your help,Mike Porter
Michael P.
Wonderful service! Michael was very informative and not pushy at all. Store is very well stocked with all the major chair manufacturers.
Vijay R.
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