Customer Reviews

1-5 of 133 reviews
  1. Massage Chair Relief is the top of the massge chair companies! You need look no futher. I bought mine in Cerritos California. My salesman Michael spent three uninterrupted hours with me on New Years eve. He is very knowledgeable and never pushed any brand over the other. He listened to my needs and educated me on each chair brand and their features. Once i got into Daiwa it was over. This chair has two tracks, which allows you to target two areas at the same time! No other chair does this at the moment. It also has heat as well as stretching. It has 12 auto programs that are very different from one another. There is a manual option that allows you to target your problem area. I definitely use this chair as a tool but here is my favorite part that no one has mentioned yet. It has great speakers! When I don't need to focus on just the massge I bluetooth my phone, put on easy listening music, sometimes spa music and put on a sleeping mask and it's off to dream land. This chair makes a great SANCTUARY! Really do yourself a favor and make an appointment with these guys. They are numer one because they care.

  2. Had an amazing experience! This company takes great care of you as a customer. They delivered very quickly. And always gave great updates! Loved the show room where you can try out all the chairs. This chair was perfect for us! We are using it daily and love it!

  3. Shaun was very helpful on the phone, both before and after our purchase. We're becoming more comfortable with our Kyota Kenko as time goes on. Our chair arrived about a week after we ordered it.

  4. I found your store in Cerritos after "test-driving " massage chairs at other stores. I made the decision to purchase the Daiwa Hybrid after my initial demo. Within a week it was delivered and set-up in my living room. Michael was great. He came across as really wanting to help me, not just sell me a massage chair. The delivery team was definitely white glove treatment all the way. I live in a mobile home. As you may know, that can be challenge for delivery of large items. These guys went the extra mile to ensure the chair was set-up to perfection. I am very, very, VERY happy with my selection. I've used it at least once a day (sometimes twice a day) everyday since it was delivered.

  5. I tried a friends older massage chair and decided I wanted one... here began the research of more current models. Without the desire to travel over 5 hours to the nearest showroom, I spent several weeks of research in the evenings after work. Yes, I should have taken a day or two to drive down to the showroom and test multiple chairs as everyone's preferences and body is different. Alterntatively, I just went to the top of the "best" chairs list and narrowed it down from there. I finally found the Massage Chair Relief videos and website. A very informative and helpful phone call to Alan Weidner and the selection was made. Although I'm sure another chair could have worked for me, this review is not about the Daiwa SH but more about Dr. Alan Weidner and his impressive customer service. His personalized phone calls and messages were very welcomed and helpful. If you're looking for a massage chair, you won't find a more honest, knowledgable, and helpful person to work with in the industry. Thank you for being one of the few good businesses still out there. I've had the Daiwa SH for a few weeks now and it is good (not in everything - as there is no perfect "do it all" robotic service) but it's as close as you can get to almost having a daily massage person on staff.

We bought an Infinity SmartX3 that Michael highly suggested for our back and neck issues, its been almost 3yrs and the machine works just like new everyday. Our mom also loves with roller down to the gluteal area and pulling feature. ABOVE ALL, Michael exceptionally sent out team to have move the chair upstair to our new home at NO cost. This is the best service that no other store and owner can match. They even help put set up chair at new residentThank you Michael
Dung T.
Micheal was excellent in helping my wife and I find the perfect massage chair for us. He was very knowledgeable and didn't try to upsell us. Don't buy a massage chair without visiting here first!
Soda Dragon G.
Excellent place. They took their time show me around 45 minutes got to sat on almost every single chair for a few minutes. They explain how each chair works. Delivery time was on time and very professional had everything set up in my room for me also.
David DNC 3
Let me start by saying ur customer service at the door was amazing. Knowledge of ur products and the helpfulness that you showed made my decision pretty easy when buying my massage chair. Originally I wanted to spend around 5000 dollars but ur rep showed me for a little more what I could get. As an emt, anything I can do for my body especially in my 50s really helps. I'm just scratching the surface on what this chair is capable of and can't wait to see it's full potential. Thanks again for all your help when buying a massage chair.
David F.
This is THE place to purchase your massage chair! My wife and I had been researching online and other local stores. All the local stores only carried one or two brands at most and all the others were online. We knew it was important that to make a large value purchase, we would have test drive the chairs. We were pleasantly surprised to find the Massage Chair Relief of California! They have so many chairs in their showroom, and we tried them all! Michael was phenomenal – he knew based on what we wanted which chair would be best and he was spot on! A major selling point for me was Massage Chairs’ lifetime labor warranty! The customer service Michael provided was very professional without any hassle! He has been easy to be accessed for any troubleshooting issues. What was cool about the entire experience is that I found out that Michael is a fellow fan of the Dallas Cowboys, USC Trojan, Los Angeles Lakers and Los Angeles Dodgers! Because of this we became instant friends and know that we will be Cowboys4Life! I highly recommend Massage Chair Relief of California without reservation!
Calvin and Peggy L.
These guys are the real deal at Massage Chair Relief both online and at their showroom in Cerritos California.All three of the people Domenico, Michael, and Dr. Alan Weidner the doctor that owns the stores, they know the ins and outs of all the different chairs from all the different manufacturers; not just one or two styles from one manufacturer. They have an unprecedented no extra charge lifetime labor warranty!Who does that in any business?Which is beyond the manufacturers warranty.They also do local moving assistance if you're moving locally.Free return shipping you probably won't need it because they will make sure you are in the correct chair for you and your family needs.Call for an appointment. Don't let another day go by without a high end massage therapy chair from Massage Chair Relief.Steve Niz.Of Orange county California
Steve N.
Michael at this store was awesome. First class service. Clean store and great massage chairs. You won’t be disappointed at all. So glad we picked this massage chair place to go to.
Jill B
We were looking for a massage chair and thinking about buying it online as most of others items in our house. We found Massage Chair Relief store that carries many different brands and good reviews on the manager Micheal Nguyen.Yes the manager Michael Nguyen was very professional, knowledgeable, helpful and pleasant. He encouraged us to try many different chairs and explained the specialty on each one. No pressure of selling here. He just wanted us to enjoy our visit and found the one that fit our need. We did not buy any chair on that day but had one in our mind and ask him to find a better price for it. A few days later we let M. Nguyen know we wanted to buy the chair, surprisingly, he came back with the price that lower than the one that we agreed to buy.This review is not for the massage chair but for the service that we got from the Massage Chair Relief store. We made the quick and happy decision on our massage chair purchasing because of Mr. Michael Nguyen, the manager; What a rare and thoughtful salesperson! If you looking for a massage chair you should visit this store and ask for Michael Nguyen to help you on finding the right one that your need.We highly recommend the Massage Chair Relief store and Michael Nguyen, the manager.
KimNgoc L.
Michel was very helpful and took his time to explain the differences in features with each massage chair. The chair is awesome especially with the zero gravity function!
Debbie Yang W.
We visited Massage chair relief last week. Drove 1hr to visit their store but i gotta have to say it worth it. This is great business, Michael was very patient and gone over few different massage chair options with us. Before I had no idea the deference between massage chair but now we have clear understanding between 2D, 3D, 4D and L and S options. Thanks Michael!
kevin Y.
I have wanted a massage chair for a long time. I've tested chairs in the mall, Costco, at the fair and was really confused with what I was look for. A friend recommended this place and one afternoon, I walked into the showroom. I was very impressed with the line up they have in the showroom. Most important, I got to meet Michael. He was super friendly and knowledgeable. He asked all the right questions and suggested the chairs I should tried based on my answers. After answering 100 more questions from me, I purchased the perfect chair that suits my body and needs. I really like the 90 days trial and the warranty and service Massage Chair Relief offers.Bottomline, there are many outlets that you can buy a massage chair, but without Michael's knowledge and expertise, you are not going to get the most out of the chair. It's not always the most expensive one even though I got the Diawa Supreme Hybrid as it produces the most pressure which is how I like it. :)I've had the chair for over 4 months and it has provide me the relief I needed. The delivery process was smooth and I am a happy customer. Thank you Massage Chair Relief and Michael, my ambassador of Quan!
wesley W.
Great staff, awesome product. While this has been the most expensive chair I’ve ever purchased, it’s been worth every penny. I bought the Daiwa Supreme and have not regretted it for a second. This chair is now one of my best friends, and I’ll be honest, my wife gets a little jealous of the time my chair and I spend together.I’m tempted to by another for my office due to my separation anxiety when I’m not home :)
Ryan A.
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Since 2005, Massage Chair Relief has been selling the highest quality massage chairs for home and business use. We offer a wide selection of chairs and information to help you choose the brand and model that is right for you
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