Understanding, Experience, and Expertise with no Equal: We Are the Katana Team.
Our expert staff is deeply knowledgeable and 100% committed to helping you find the perfect product for your needs. We’re confident that our product will change your life for the better…forever. Everything we carry measures up the to highest global quality standards, offers industry-beating warranties, and does it jobs with more elegance and grace than any other value-priced massage chair.
Katana is a team of engineers: We know how to evaluate product design and builds in a way that strikes the perfect balance between cost and performance. The concept of “Low Cost from the Factory to Your Home” something our design and engineering team always keep in mind at every step along the way.
Katana is a team of technicians and customer support professionals: The day you choose to buy from us, you become a member of our family of massage chair owners. Our service team knows your chair inside and out, and will offer you the friendliest help with any questions you have about use, maintenance, or any warranty issues. Other companies will sell you a massage chair and be your best friend…until you’re not. Our team – in contrast to other companies that claim to offer a “value priced massage chair” – will be by your side before, during, and after your purchase.
Katana is a team of logistics experts: Part of making the Factory Direct model work in your favor and as efficiently as possible, we have a team that understands how best to get your chair from our warehouse to your front door. This focus on efficiency and low cost logistics is what allows us to bring you more performance and quality for the money than any other similarly priced massage chair you can buy.
Katana knows more about massage chairs than anyone else: Our founder has been involved in massage chairs since 1996, He has the longest tenure of anyone in North America in the business of massage chair distribution. So, we know a thing or two about massage chairs and familiarity with the category is what allows us to identify and partner with trusted factories that can design and build high-quality massage chairs at an economical cost. It also means that we understand exactly what separates run-of-the-mill, low-priced massage chairs from a massage chair that truly is a great value. From first hand experience, we know the kind of time, effort and investment it takes to imagine, design and build a massage chair that stands above others in feel and effect, and this focus is what we put into every Katana massage chair.