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Problem with your chair?

OPTION #1

Fill out the relevant fields below and click the "SUBMIT" button. We will then submit that information to the appropriate massage chair company, on your behalf, so that they can open a warranty ticket for you.

Support Form

Support Form

YOUR DETAILS


CHAIR DETAILS


ATTACHMENTS


OPTION #2

Call the massage chair company directly to have them open a warranty ticket for you. The phone number to each massage chair company is listed below. Before you call, make sure you have the serial number of your chair (found at the back of your chair near the bottom), a copy of your original receipt from us, and any pictures or audio/video recordings of the problem. Once a ticket has been opened, please notify us at help@massage-chair-relief.com so that we can open a ticket in our own system to follow-up with you and the massage chair company.
OHCO/D.Core/Positive Posture/
Panasonic/Katana/Hutech KAI:
888-769-0555 (ext. 106)
Human Touch/Perfect Chair/iJoy:
800-355-2762
Synca/Inner Balance:
877-217-2862
Osaki/Titan/Apex/Inada:
888-848-2630
Infinity/Kyota/Sharper Image:
603-347-6006
X-Chairs:
619-312-7859
Ogawa/JPMedics/Cozzia/Brookstone:
877-977-0656

Each of these manufacturing companies are fantastic and will take care of your concerns immediately. If you have any trouble getting a hold of them, then by all means call us at 888-259-5380 and we’ll get involved in the process.

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