$10,999.00
The first “Made in Japan” L-track massage chair, the Fujimedic Kumo feature-set includes foot rollers, 4D rollers, knee & calf heat therapy, BlueTooth technology, multi-language remote, space-saving, memory function, and a 3 year parts & labor warranty.
The first “Made in Japan” L-track massage chair, the JPMedics Kumo showcases a very rich feature-set that includes foot rollers, 4D L-track rollers, knee and calf therapy, 2-stage zero gravity, BlueTooth technology, chromotherapy, multi-language remote control, voice-activation, space-saving, memory function, and a 3 year parts and labor warranty.
| Airbag Intensity Control | Yes |
|---|---|
| Arm Airbag Massage | Yes |
| Auto/Power Recline | Yes |
| # Auto Programs | 12 |
| Automatic Shut-Off | Yes |
| Bluetooth Connectivity | Yes |
| Body Scan Technology | Yes |
| Calf Airbags | Yes |
| Calf Rollers | No |
| Chair Weight (lbs) | 276 |
| Color: | Black, Black/Red, Pearl/Cappuccino, Pearl/Espresso, Pearl/Ivory |
| Compression | Yes |
| Design/Engineer Country | Japan |
| Dim-Reclined (H'' x W'' x D'') | 41x33x77 |
| Dim-Upright (H'' x W'' x D'') | 48x33x62 |
| Foot Airbags | Yes |
| Foot Rollers | Yes |
| Grasping/Gripping | No |
| Heat | Yes |
| Hip/Thigh Airbag Massage | Yes |
| Inversion | No |
| Junetsu | No |
| Kneading | Yes |
| L-Track | Yes |
| Low Back Roller Massage | Yes |
| Manufacture Country (Stated) | Japan |
| Massage Stroke Length (inches) | 44 |
| Memory Capability | Yes |
| # Motors | 8 |
| Music System | Yes |
| Neck/Head Airbags | No |
| Neck Roller Massage | Yes |
| Ottoman Length Adjustment | Yes |
| Power Consumption (Watts) | 200 |
| Power Ottoman Up/Down | Yes |
| Program Time Indicator | Yes |
| Reclining Angle (degrees) | 170 |
| Recommended User Height (app.) | 5’0”- 6’4” |
| Removable/Adjustable Pillow | Yes |
| Rolling | Yes |
| Rotating/Hidden Ottoman | No |
| Rubbing | No |
| S-Track | Yes |
| Seat Massage | Yes (Rollers) |
| Shiatsu/Acupressure | Yes |
| Space Saving Recline | Yes |
| Speed Control | Yes |
| Stretch | Yes |
| Swivel Base | No |
| Tapping/Percussion | Yes |
| Total # Airbags/Aircells | 64 |
| Total # Back Rollers | 4 |
| Upholstery | Synthetic Leather |
| Upper Arm/Shoulder Massage | Yes |
| Vibration | No |
| Waist Airbags | No |
| Zero Gravity | Yes (2 Stage) |
| 3D/4D Roller Intensity Control | Yes |
| Warranty (labor/parts/frame) | 3y |
| In-Home Warranty Service Period | 3y |
| Massage Cycle Time Max (minutes) | 30 |
| Recommended Max. User Weight (lbs) | 265 |
| Open/Closed Toe | Open |
The first “Made in Japan” L-track massage chair, the JPMedics Kumo showcases a very rich feature-set that includes foot rollers, 4D L-track rollers, knee and calf therapy, 2-stage zero gravity, BlueTooth technology, chromotherapy, multi-language remote control, voice-activation, space-saving, memory function, and a 3 year parts and labor warranty.
The JPMedics Kumo is the first L-track massage chair that is “Made in Japan’, which always connotes superior quality.
L-tracks are all the rage in the industry and the new JPMedics Kumo massage chair has one! A 44″ roller track length will reach all the way from the neck down to the butt muscles. The design of the roller system allows for the rollers to actually hit the gluteal and piriformis muscles, in many cases helping some sciatica issues.
The JPMedics Kumo also has a 4D L-track, which means that the depth and speed of the rollers can be adjusted, thus giving you, the user, the ability to increase or decrease the roller massage intensity. A very convenient smart dial is located on the right arm rest that allows you to easily adjust the roller depth and speed.
Airbags everywhere you’d expect a new massage chair to have them, i.e. shoulders, waist, seat, arms, hands, calves, feet, and more.
If you want to put your body into the most comfortable and least stressful position, try out the zero gravity feature of the JPMedics Kumo. Zero Gravity is pretty much a must have nowadays in a massage chair. It has been proven to be the most efficient way to position your body for relaxation and longevity.
Connect your JPMedics Kumo to the app and you can tell you chair what to do! Use your voice to activate the chair and direct the chair to the program you want to run on your spine. A very convenient and simple hands off approach to using your chair.
Rollers under your feet rotate forward and back to stimulate your reflexology zones. You will feel like a new person after this experience, especially if you are on your feet a lot throughout your day.
Adding only what’s needed and removing the rest is a traditional Japanese design approach and is the inspiration for the simplified interface that controls the JPMedics Kumo massage chair. With a tap on the seven-inch touchscreen control panel, you can switch between English, Chinese, Japanese, Korean, and Vietnamese. The JPMedics Kumo’s easy-to-use wired-touch pad controls the chair’s massage functions, allows for saved custom massages, and even displays what features your current massage is using
Connect your device to the JPMedics Kumo via the BlueTooth technology, listen to your favorite music, turn on the LED light patterns and your chair and room will be turned into a auditorium of relaxation, therapy, and mood.
Perfect for tight spaces or smaller living spaces, the JPMedics Kumo has a sliding base that moves the chair forward before reclining, thus allowing you to put the chair within 5″ of your wall.
The JPMedics Kumo is the first massage chair with 3D knee technology that combines air compression with heat therapy to massage the knees with adjustable airbags.
The roller balls are heated to provide a comprehensive heat therapy along the entire lenght of the spine as the rollers move up and down your back.
If you create your own custom program, you can save it and use it as your own each time you come to sit in your JPMedics Kumo.
Most chairs have a 1 year parts & labor warranty, with a second year of parts, and a third year of frame/structure coverage. The JPMedics Kumo comes with a three year parts and labor warranty with the option for an additional 2 years of parts and labor as an extended warranty option. Usually, it can be said that a better warranty means a better chair!
| Airbag Intensity Control | Yes |
|---|---|
| Arm Airbag Massage | Yes |
| Auto/Power Recline | Yes |
| # Auto Programs | 12 |
| Automatic Shut-Off | Yes |
| Bluetooth Connectivity | Yes |
| Body Scan Technology | Yes |
| Calf Airbags | Yes |
| Calf Rollers | No |
| Chair Weight (lbs) | 276 |
| Color: | Black, Black/Red, Pearl/Cappuccino, Pearl/Espresso, Pearl/Ivory |
| Compression | Yes |
| Design/Engineer Country | Japan |
| Dim-Reclined (H'' x W'' x D'') | 41x33x77 |
| Dim-Upright (H'' x W'' x D'') | 48x33x62 |
| Foot Airbags | Yes |
| Foot Rollers | Yes |
| Grasping/Gripping | No |
| Heat | Yes |
| Hip/Thigh Airbag Massage | Yes |
| Inversion | No |
| Junetsu | No |
| Kneading | Yes |
| L-Track | Yes |
| Low Back Roller Massage | Yes |
| Manufacture Country (Stated) | Japan |
| Massage Stroke Length (inches) | 44 |
| Memory Capability | Yes |
| # Motors | 8 |
| Music System | Yes |
| Neck/Head Airbags | No |
| Neck Roller Massage | Yes |
| Ottoman Length Adjustment | Yes |
| Power Consumption (Watts) | 200 |
| Power Ottoman Up/Down | Yes |
| Program Time Indicator | Yes |
| Reclining Angle (degrees) | 170 |
| Recommended User Height (app.) | 5’0”- 6’4” |
| Removable/Adjustable Pillow | Yes |
| Rolling | Yes |
| Rotating/Hidden Ottoman | No |
| Rubbing | No |
| S-Track | Yes |
| Seat Massage | Yes (Rollers) |
| Shiatsu/Acupressure | Yes |
| Space Saving Recline | Yes |
| Speed Control | Yes |
| Stretch | Yes |
| Swivel Base | No |
| Tapping/Percussion | Yes |
| Total # Airbags/Aircells | 64 |
| Total # Back Rollers | 4 |
| Upholstery | Synthetic Leather |
| Upper Arm/Shoulder Massage | Yes |
| Vibration | No |
| Waist Airbags | No |
| Zero Gravity | Yes (2 Stage) |
| 3D/4D Roller Intensity Control | Yes |
| Warranty (labor/parts/frame) | 3y |
| In-Home Warranty Service Period | 3y |
| Massage Cycle Time Max (minutes) | 30 |
| Recommended Max. User Weight (lbs) | 265 |
| Open/Closed Toe | Open |
OGAWA products have the following warranty: OGAWA’s Master Drive AI massage chair, and massaging motion upholstery provide a one (3) year in-home service parts & labor warranty, and a five (5) year framework warranty. OGAWA’s Smart 3D massage chair, and massaging motion upholstery provide a one (3) year in-home service parts & labor warranty, and a five (5) year framework warranty. OGAWA’s Active and Refresh massage chairs, and massaging motion upholstery provide a one (1) year in-home service warranty, two (2) years parts coverage, and a five (5) year framework warranty. OGAWA foot massager provides a one (1) year in-home service, parts and labor warranty. OGAWA products will be either repaired by the consumer or by an in-home technician. OGAWA customer service will not issue Return Material Authorizations (RMAs) for products. OGAWA customers must call customer service at 844-438-6429 to Return their item.
We offer a 3 or 5 Year Extended Limited Warranty on our Ogawa Massage Chairs. This warranty includes In-Home Service, Parts, & Labor for 3 (three) years on the Touch 3D, Active L, Evol, and Refresh Plus or 5 (five) years on the Master Drive AI and Smart 3D from the date of purchase. Please visit our Extended Warranty Page to view the full terms.
The HoMedics HMC-100 Massage Chair has a one year parts warranty. HoMedics customer service will not issue Return Material Authorizations (RMAs) for products. HoMedics products will be either repaired by the consumer or by an in-home technician. HoMedics will not issue Return Material Authorizations (RMAs) for buyer’s remorse.
The HoMedics HMC-100 has the option to add the Extended Warranty for $99. This Extended Warranty offers an additional year of Parts coverage for a total of 2 years.
The HoMedics’s HMC-300 has a one year in-home service warranty and a two years parts warranty. HoMedics customer service will not issue Return Material Authorizations (RMAs) for products. HoMedics products will be either repaired by the consumer or by an in-home technician. HoMedics will not issue Return Material Authorizations (RMAs) for buyer’s remorse.
The HoMedics HMC-300 has the option to add the Extended Warranty for $149.99. This Extended Warranty offers 2 additional years of in-home service and 1 additional year of Parts coverage for a total of 3 years full coverage.
The HoMedics’s HMC-500 has a one year in-home service warranty and a two years parts warranty. HoMedics customer service will not issue Return Material Authorizations (RMAs) for products. HoMedics products will be either repaired by the consumer or by an in-home technician. HoMedics will not issue Return Material Authorizations (RMAs) for buyer’s remorse.
The HoMedics HMC-500 has the option to add the Extended Warranty for $199.99. This Extended Warranty offers 2 additional years of in-home service and 1 additional year of Parts coverage for a total of 3 years full coverage.
The HoMedics’s HMC-600 has a one year in-home service warranty and a two years parts warranty. HoMedics customer service will not issue Return Material Authorizations (RMAs) for products. HoMedics products will be either repaired by the consumer or by an in-home technician. HoMedics will not issue Return Material Authorizations (RMAs) for buyer’s remorse.
The HoMedics HMC-600 has the option to add the Extended Warranty for $299.99. This Extended Warranty offers 2 additional years of in-home service and 1 additional year of Parts coverage for a total of 3 years full coverage.
To ensure the highest level of quality and support services OGAWA has partnered with COZZIA to assist in all technical support and warranty issues. To receive OGAWA service customers may contact COZZIA’s customer service department at 1-877-977-0656 between 9:00 am and 5:00 pm PST, Monday through Friday for warranty or service issues. You also can email at service@ogawaworldusa.com for any maintenance and service enquires.
Consumers are required to provide the unit serial number and dated proof of purchase (sales receipt) when they contact the OGAWA service department regarding a repair.
An OGAWA customer service representative will attend to most consumer inquiries, but in some cases a technical service specialist will provide advanced support.
Non-warranty repair is provided on a “per incident” basis. OGAWA customer service will verify that the unit has failed and provide instructions for repairing a unit.
All applicable repairs, parts, shipping, handling, local tax, and a “per incident” fee will be charged for non-warranty repairs and support calls.
Proof of purchase (original receipt) is required for all warranty repairs or service.
Many OGAWA product repairs may be performed by the consumer in their own home with parts and instructions supplied by OGAWA such as remote control replacements which don’t require a technician.
Canadian consumers may contact COZZIA’s customer service department at 1-877-977-0656 between 9:00 am and 5:00 pm PST, Monday through Friday for warranty or service issues.
Floor Models and Demonstration Units have a prorated warranty period that begins the day the model is placed on the floor and connected to an electrical outlet by retail partner. Proof of purchase is required in order to obtain warranty service and parts. Non-warranty parts and service are available at a “per incident” charge.
Warranty Coverage Period – Warranty coverage starts at the time that the consumer PURCHASES their chair. Proof of purchase is required for all warranty repairs. The warranty time period is measured by continuous calendar days based on a seven-day week.
Field Service – COZZIA customer service department will diagnose and schedule an authorized service provider to repair the chair in the consumer’s residence. Refer to Consumer Warranty as to which products include field service.
Parts – All parts deemed necessary for repairs will be shipped to the consumer at no charge by the COZZIA service department.
Framework – COZZIA customer service department will diagnose and schedule an authorized service provider to repair the chair in the consumer’s residence. Refer to Consumer Warranty as to which products include field service.
Warranties are only valid in the 48 contiguous United States and Canada and are contingent upon the consumer operating the chair according to the corresponding instruction manual.
The warranty only applies to OGAWA products and does not include any accessories or enhancements.
Field service requires pre-approval and must be performed by COZZIA’s authorized field service personnel. Field service is only available in the United States and in major metropolitan areas in Canada.
Softening of foams and filling composites in pillows, pads, and memory foam occurs naturally and does not constitute a defect under this warranty.
Fading, wear and piling of fabrics occurs naturally and does not constitute a defect under this warranty.
Natural markings, grain and dye variations in leather do not constitute a defect under this warranty.
Warranties do not cover any loss or damage resulting from improper installation, unauthorized repairs or modifications, improper use of electrical/power supply, loss of power, dropped product, a malfunction or damage of an operating part from failure to provide manufacturer’s recommended maintenance, transportation damage, theft, abuse, misuse, neglect, vandalism, or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions), loss of use during the period the product is at a repair facility, or otherwise awaiting parts or repair.
Damage due to shipping and handling does not constitute a defect under this warranty.
Under no circumstance shall OGAWA, COZZIA, or its representatives be liable for indirect, consequential, or incidental damages (including) damages for lost profits, business interruption, bodily injury, medical, and the like), even if any party has been advised of the possibility of such damages.
Warranties are non-transferable and shall be in lieu of any other warranty, express or implied, including but not limited to any implied warranty or merchantability or fitness for particular use.
OGAWA’s sole liability and the purchaser’s exclusive remedy shall be for the repair, or at COZZIA’s option, for the replacement of the defective part. Not withstanding the above, if replacements parts for defective materials are not available, OGAWA reserves the right to make substitutions in lieu of repair or replacement.
All warranties begin on the DATE OF PURCHASE; no allowance or extension is offered for delivery and/or installation. Warranties do not apply to rental, business, commercial, institutional, or other non-residential users.
