The author describes items that cause stress, and how people respond to them. She describes naturual responses, and then ways that your natural response may be altered. A benefit in responding to stress is that it may help your prfessional career, as well as your personal interactions with people. One way to describe it, is when you recognize something, respond to in a prepared way. A good tip, as you handle situations better, you will offend less people, and become more effective as a person and speaker.
Key Takeaways:
- One morning while anchoring The Early Show in New York, one of my coanchors got mixed up and tossed the show to me five minutes before I was slated to appear for my next segment, which was covering breaking news on political corruption in Washington.
- The teleprompter was cued to a different story, which, if I remember correctly, was about cats at a local shelter.
- It is moments like these that test a person. And itโs not the problem itself, but our response to it, that matters in our careers and in our lives.
“The most important part of this research is that all three of these dimensions are malleable, and therefore can change over time if we focus on them.”