Problem with your chair?

*For Massage Chair Relief customers only. Fill out the relevant fields below and click the "SUBMIT" button. We will then submit that information to the appropriate massage chair company, on your behalf, so that they can open a warranty ticket for you.

Call the massage chair company directly to have them open a warranty ticket for you. The phone number to each massage chair company is listed below. Before you call, make sure you have the serial number of your chair (found at the back of your chair near the bottom), a copy of your original receipt from us, and any pictures or audio/video recordings of the problem. Once a ticket has been opened, please notify us at help@massage-chair-relief.com so that we can open a ticket in our own system to follow-up with you and the massage chair company.