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Best Price Match Policy

Massage Chair Relief Will Not Be Undersold!

We offer a best price match of ANY advertised price for the same massage chair, warranty, and mode of shipping! In the event that you find a lower price from another online store on a currently in-stock new massage chair, we will match it and, in many cases, still be able to provide our Lifetime Labor Warranty, along with your new chair!

Instructions

Simply send us an email or give us a call and tell us about what the competitor's price is and where it is being offered.

To be eligible for a price match, your request must meet the following conditions:

  • The online or offline store must have the identical massage chair (and warranty) priced accurately at the time you submit your request.
  • Our Best Price Match does not apply to previously owned/used/refurbished, special order, or e-Bay items. No close-outs, misprints, special buys (i.e. Big Box stores), special promotions, refurbished chairs, auctions, trade show pricing, or liquidations.
  • Applicable to US-based price offers, continental US shipments, and in US Dollars only. If you live in a state where we have a store, sales tax will still be added on to the matched price.
  • All price matches must be submitted prior to ordering.
  • Our Best Price Match takes into account the complete offering from the competitor, including the chair price, any included extended warranty, and method of delivery.
  • We can usually include our Lifetime Labor Warranty (LLW) with chairs purchased as the result of a competitor price match. However, since a price match is based on matching the exact offer from a competitor, and since none of our competitors offer a lifetime labor warranty, the LLW is not officially part of any price match. It is, therefore, up to our discretion as to whether we can include our LLW with a price-matched chair purchase. 

Here are the 3 basic steps you must follow to get your Best Price Match:

  1. Call or visit our local store manager or call our toll-free number at 888-259-5380 and notify our staff that you have found a store with a lower-priced massage chair. You will be asked to send us the website or store where you found the lower-priced chair
  2. Send us an email with the URL of the lower-priced massage chair (if available)
  3. Once we have verified the pricing and figured out the best price match for you, we will contact you with the price match information.

It's that easy!

*Best Price Matches are at the discretion of Massage Chair Relief® and are good for 48 hours. If you return to purchase your new massage chair from Massage-Chair-Relief.com beyond 48 hours from the time we did the initial price match, pricing of our competitor will have to be verified again and a new price match offered.

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