I wrote a blog post about our policies on international massage chair orders. I actually spoke to Panasonic this week about a chair sale to Canada. I was told that even Panasonic and Sanyo do not honor their warranties when the chairs leave
If the chair goes to another country, and there is a problem with the chair, the local "service centers" can still work on the chair, but it will not be covered by the warranty. This is good information to know if you are contemplating an overseas purchase.
Hope this helps!
Dr. Alan Weidner
www.massage-chair-relief.com