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Original price was: $5,149.99.$2,699.99Current price is: $2,699.99.
The Ogawa Refresh 3D massage chair gives you all the updated SL-track massage chair features, from a respected company for a very affordable price. Here are it’s primary features:
3D Vario Motion Massage Engine
LS Flex Track
15 Automatic Programs
3 Custom Programs
Zero Gravity Recline
Heat Therapy
The Ogawa Refresh 3D massage chair gives you all the updated SL-track massage chair features, from a respected company for a very affordable price. Here are it’s primary features:
| 3D/4D Roller Intensity Control | No |
|---|---|
| Airbag Intensity Control | No |
| Apple &/or Android Apps | Android |
| Arm Airbag Massage | No |
| Arm Roller Massage | 1y/2y/4y |
| Auto/Power Recline | No |
| # Auto Programs | 10 |
| Automatic Shut-Off | No |
| Bluetooth Connectivity | No |
| Body Scan Technology | No |
| Calf Airbags | No |
| Calf Rollers | No |
| Chair Weight (lbs) | 108 |
| Color: | Black/Brown, Brown/Brown, Grey/Grey |
| Compression | No |
| Design/Engineer Country | China |
| Dim-Reclined (H'' x W'' x D'') | 25x35x79 |
| Dim-Upright (H'' x W'' x D'') | 34.5” x 57.5” x 48.5” |
| filter max height | 6'1" |
| Filter Weight | 280 |
| Foot Airbags | 46x35x59 |
| Foot Rollers | No |
| Grasping/Gripping | No |
| Heat | No |
| Hip/Thigh Airbag Massage | No |
| In-Home Warranty Service Period | 1y |
| Inversion | No |
| Junetsu | No |
| Kneading | No |
| L-Track | No |
| Low Back Roller Massage | No |
| Manufacture Country (Stated) | China |
| Massage Cycle Time Max (minutes) | 15 |
| Massage Stroke Length (inches) | 25 |
| Memory Capability | No |
| # Motors | 1 |
| Music System | No |
| Neck/Head Airbags | No |
| Neck Roller Massage | No |
| Open/Closed Toe | Closed |
| Ottoman Length Adjustment | No |
| Power Consumption (Watts) | 100 |
| Power Ottoman Up/Down | No |
| Program Time Indicator | No |
| Reclining Angle (degrees) | 123 |
| Recommended Max. User Weight (lbs) | 190 |
| Recommended User Height (app.) | 4'11" – 6'2" |
| Removable/Adjustable Pillow | No |
| Rolling | No |
| Rotating/Hidden Ottoman | No |
| Rubbing | No |
| S-Track | No |
| Seat Massage | No |
| Shiatsu/Acupressure | No |
| Space Saving Recline | No |
| Speed Control | No |
| Split/Flex Track | No |
| Stretch | No |
| Swivel Base | No |
| Tapping/Percussion | No |
| Total # Airbags/Aircells | 0 |
| Total # Back Rollers | 2 |
| Upholstery | Black Genuine Leather |
| Upper Arm/Shoulder Massage | No |
| Vibration | No |
| Waist Airbags | No |
| Warranty (labor/parts/frame) | 1/1/1 |
| Zero Gravity | No |
The Ogawa Refresh 3D massage chair gives you all the updated SL-track massage chair features, from a respected company for a very affordable price. Here are it’s primary features:
This revolutionary Li flex track, using a two-stage guide rail, achieves a near-flat recline and an astonishing 170-degree angle—something simply not possible with standard L-track massage chairs. The result? A truly comprehensive massage from neck to buttocks, with unparalleled stretching and muscle relief.
Treat your feet to a spa-like experience with the Refresh 3D’s reflexology massage. The built-in foot and sole rollers deliver a gentle yet effective kneading and massage, targeting key pressure points to promote relaxation and overall foot health.
The Refresh’s 3D Vario Motion massage engine, featuring quad-style rollers, delivers a deep, human-like massage. Enjoy four levels of adjustable 3D depth, strength, and speed, creating a truly customized experience tailored to your specific needs.
Experience a perfectly personalized massage every time with the precise body scanning technology. It automatically tailors the massage to your unique body shape and size, ensuring maximum effectiveness.
Unwind with compression therapy. 20 strategically placed airbags gently massage your shoulders, arms, feet, and calves, melting away tension and promoting deep relaxation. Enjoy four levels of intensity adjustment for a personalized experience. Customize your experience with 4 levels of intensity.
The Refresh 3D’s space-saving gravity recline elevates your legs to approximately heart level helping to distribute the force of gravity evenly across your body. This reduces pressure on your joints and decompresses your spine. Choose from two levels of recline and the convenience of a space-saving design that requires only 10.7″ of wall clearance.
Three levels of soothing warmth from the Refresh 3D’s lumbar heat therapy melt away tension and promote relaxation and improved circulation.
The Refresh 3D features an adjustable footrest that can be easily positioned with a gentle push, ensuring optimal comfort for users of most heights.
Select from a variety of pre-programmed massages on the Refresh 3D, ranging from full-body and stretch programs to targeted options.
Developed by a council of over 800 doctors and engineers, the Refresh 3D offers five unique stretch programs: Stretch, Thai, Spine, Vigorous, and Japanese.
Customize your massage with manual mode, offering spot, partial, and full-body options to address your specific needs.
Design your ideal massage and save it as a custom program on the Refresh 3D for convenient access whenever you need it.
The Refresh 3D’s user-friendly TFT LCD remote makes it easy to manage all massage functions.
The built-in Bluetooth speaker, so you can enjoy your preferred music or podcasts while you unwind.
| 3D/4D Roller Intensity Control | No |
|---|---|
| Airbag Intensity Control | No |
| Apple &/or Android Apps | Android |
| Arm Airbag Massage | No |
| Arm Roller Massage | 1y/2y/4y |
| Auto/Power Recline | No |
| # Auto Programs | 10 |
| Automatic Shut-Off | No |
| Bluetooth Connectivity | No |
| Body Scan Technology | No |
| Calf Airbags | No |
| Calf Rollers | No |
| Chair Weight (lbs) | 108 |
| Color: | Black/Brown, Brown/Brown, Grey/Grey |
| Compression | No |
| Design/Engineer Country | China |
| Dim-Reclined (H'' x W'' x D'') | 25x35x79 |
| Dim-Upright (H'' x W'' x D'') | 34.5” x 57.5” x 48.5” |
| filter max height | 6'1" |
| Filter Weight | 280 |
| Foot Airbags | 46x35x59 |
| Foot Rollers | No |
| Grasping/Gripping | No |
| Heat | No |
| Hip/Thigh Airbag Massage | No |
| In-Home Warranty Service Period | 1y |
| Inversion | No |
| Junetsu | No |
| Kneading | No |
| L-Track | No |
| Low Back Roller Massage | No |
| Manufacture Country (Stated) | China |
| Massage Cycle Time Max (minutes) | 15 |
| Massage Stroke Length (inches) | 25 |
| Memory Capability | No |
| # Motors | 1 |
| Music System | No |
| Neck/Head Airbags | No |
| Neck Roller Massage | No |
| Open/Closed Toe | Closed |
| Ottoman Length Adjustment | No |
| Power Consumption (Watts) | 100 |
| Power Ottoman Up/Down | No |
| Program Time Indicator | No |
| Reclining Angle (degrees) | 123 |
| Recommended Max. User Weight (lbs) | 190 |
| Recommended User Height (app.) | 4'11" – 6'2" |
| Removable/Adjustable Pillow | No |
| Rolling | No |
| Rotating/Hidden Ottoman | No |
| Rubbing | No |
| S-Track | No |
| Seat Massage | No |
| Shiatsu/Acupressure | No |
| Space Saving Recline | No |
| Speed Control | No |
| Split/Flex Track | No |
| Stretch | No |
| Swivel Base | No |
| Tapping/Percussion | No |
| Total # Airbags/Aircells | 0 |
| Total # Back Rollers | 2 |
| Upholstery | Black Genuine Leather |
| Upper Arm/Shoulder Massage | No |
| Vibration | No |
| Waist Airbags | No |
| Warranty (labor/parts/frame) | 1/1/1 |
| Zero Gravity | No |
OGAWA products have the folloawing warranty: OGAWA’s Master Drive AI massage chair, and massaging motion upholstery provide a three (3) year in-home service parts & labor warranty, and a five (5) year framework warranty. OGAWA’s Master Drive LE massage chair, and massaging motion upholstery provide a three (3) year in-home service parts & labor warranty, and a five (5) year framework warranty. OGAWA’s Active XL 3D, Active L 3D, and Refresh L massaging motion upholstery provide a one (1) year in-home service warranty, two (2) years parts coverage, and a five (5) year framework warranty. OGAWA products will be either repaired by the consumer or by an in-home technician. OGAWA customer service will not issue Return Material Authorizations (RMAs) for products. OGAWA customers must call customer service at 844-438-6429 to Return their item.
5 YEAR LIMITED WARRANTY
5 YEAR LIMITED WARRANTY
5 YEAR LIMITED WARRANTY
5 YEAR LIMITED WARRANTY
5 YEAR LIMITED WARRANTY
5 YEAR LIMITED WARRANTY
1 YEAR LIMITED WARRANTY
We offer a 3 or 5 Year Extended Limited Warranty on our Ogawa Massage Chairs. This warranty includes In-Home Service, Parts, & Labor for 3 (three) years on the Active XL 3D, Active L 3D, and Refresh L, or 5 (five) years on the Master Drive DUO, Master Drive AI 2.0 and MasterDrive LE from the date of purchase. Please visit our Extended Warranty Page to view the full terms. Please visit our Extended Warranty Page to view the full terms.
3 YEAR FULL COVERAGE WARRANTY
2 YEAR EXTENDED WARRANTY
To ensure the highest level of quality and support services OGAWA has partnered with COZZIA to assist in all technical support and warranty issues. To receive OGAWA service customers may contact COZZIA’s customer service department at 1-877-977-0656 between 9:00 am and 5:00 pm PST, Monday through Friday for warranty or service issues. You also can email at service@ogawaworldusa.com for any maintenance and service enquires.
Consumers are required to provide the unit serial number and dated proof of purchase (sales receipt) when they contact the OGAWA service department regarding a repair.
An OGAWA customer service representative will attend to most consumer inquiries, but in some cases a technical service specialist will provide advanced support.
Non-warranty repair is provided on a “per incident” basis. OGAWA customer service will verify that the unit has failed and provide instructions for repairing a unit.
All applicable repairs, parts, shipping, handling, local tax, and a “per incident” fee will be charged for non-warranty repairs and support calls.
Proof of purchase (original receipt) is required for all warranty repairs or service.
Many OGAWA product repairs may be performed by the consumer in their own home with parts and instructions supplied by OGAWA such as remote control replacements which don’t require a technician.
Canadian consumers may contact COZZIA’s customer service department at 1-877-977-0656 between 9:00 am and 5:00 pm PST, Monday through Friday for warranty or service issues.
Floor Models and Demonstration Units have a prorated warranty period that begins the day the model is placed on the floor and connected to an electrical outlet by retail partner. Proof of purchase is required in order to obtain warranty service and parts. Non-warranty parts and service are available at a “per incident” charge.
Warranty Coverage Period – Warranty coverage starts at the time that the consumer PURCHASES their chair. Proof of purchase is required for all warranty repairs. The warranty time period is measured by continuous calendar days based on a seven-day week.
Field Service – COZZIA customer service department will diagnose and schedule an authorized service provider to repair the chair in the consumer’s residence. Refer to Consumer Warranty as to which products include field service.
Parts – All parts deemed necessary for repairs will be shipped to the consumer at no charge by the COZZIA service department.
Framework – COZZIA customer service department will diagnose and schedule an authorized service provider to repair the chair in the consumer’s residence. Refer to Consumer Warranty as to which products include field service.
Warranties are only valid in the 48 contiguous United States and Canada and are contingent upon the consumer operating the chair according to the corresponding instruction manual.
The warranty only applies to OGAWA products and does not include any accessories or enhancements.
Field service requires pre-approval and must be performed by COZZIA’s authorized field service personnel. Field service is only available in the United States and in major metropolitan areas in Canada.
Softening of foams and filling composites in pillows, pads, and memory foam occurs naturally and does not constitute a defect under this warranty.
Fading, wear and piling of fabrics occurs naturally and does not constitute a defect under this warranty.
Natural markings, grain and dye variations in leather do not constitute a defect under this warranty.
Warranties do not cover any loss or damage resulting from improper installation, unauthorized repairs or modifications, improper use of electrical/power supply, loss of power, dropped product, a malfunction or damage of an operating part from failure to provide manufacturer’s recommended maintenance, transportation damage, theft, abuse, misuse, neglect, vandalism, or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions), loss of use during the period the product is at a repair facility, or otherwise awaiting parts or repair.
Damage due to shipping and handling does not constitute a defect under this warranty.
Under no circumstance shall OGAWA, COZZIA, or its representatives be liable for indirect, consequential, or incidental damages (including) damages for lost profits, business interruption, bodily injury, medical, and the like), even if any party has been advised of the possibility of such damages.
Warranties are non-transferable and shall be in lieu of any other warranty, express or implied, including but not limited to any implied warranty or merchantability or fitness for particular use.
OGAWA’s sole liability and the purchaser’s exclusive remedy shall be for the repair, or at COZZIA’s option, for the replacement of the defective part. Not withstanding the above, if replacements parts for defective materials are not available, OGAWA reserves the right to make substitutions in lieu of repair or replacement.
All warranties begin on the DATE OF PURCHASE; no allowance or extension is offered for delivery and/or installation. Warranties do not apply to rental, business, commercial, institutional, or other non-residential users.
