We are getting close to Christmas and holiday shopping (for some, it is already done...not at the Weidner home, though!). If you are considering getting a massage chair for someone for the holidays, make sure you budget time for shipping. As you may or may not know, massage chairs can take up to 10 days to get to where they are going. Each manufacturer will have different deadline times for shipping out their chairs to get to you by December 25th. Shipping times also are affected by what part of the country you live in.
For example, since most of the chairs ship out of the west coast, if you live in the East your shipping time will take longer than if you live in Oregon. I will post a shipping deadline schedule for you in the weeks to come so that you can know what time frame you can expect.
Speaking of shipping, I must add a disclaimer to this blog post. Whenever a person orders a massage chair, 99.999% of the time the buyer is completely and utterly happy with their massage chair, the shopping experience, and the customer support from our store. There is only ONE thing that folks are not happy with ALL the time...and that is shipping. We get complaints about shipping from time to time and, although the owner knows that shipping is done by a separate company over which we have very little control. But, we want folks to really know that the manufacturers pick the shipping companies. They are also at the mercy of the shipping company.
I must say that most folks are completely content with how the chair was delivered, but, like I said, once in a great while the shipping is delayed, or inadequate, or problematic in some way. We apologize in advance for that. Although we do not have control over it, we can call the shipping company and share your concerns with them. Patience is a great virtue when those shipping problems occur. Everything always gets worked out, but in the heat of the moment, you might get really frustrated (as do I!!). We will do what we can in the process, but things still happen.
Have a super day!
Oh, I almost forgot to tell you that Inada is discontinuing the i2A massage chair in December. It has been a long-standing stalwart in the Inada line-up, but it's days are almost over. Great chair...get one while you can. Mid-December is the expected "run-out" time.
Dr. Alan Weidner