I got this email from a customer earlier this week and thought it was important enough to share with you, regarding the heating feature of the Inada Sogno Dreamwave Plus massage chair:
"I thought you may be interested in learning something about the Sogno. I recently purchased one and absolutely love it. However, I did not think the heater was working, so I called Inada. They said they get this kind of call often, but the heater is probably working as they've only had one ever in the world actually not work. They said there is no heater in the back. The only heater is a small square section in the back of the seat the feels like it is in the low back. He said you don't really feel it much because a) it's not all that hot, and b) the massage gets your blood flow going and body head up, so you don't really notice. He said to put a pillow or blanket on the seat of the chair, turn on the heat, check it in about 10 minutes and see if it has warmed up the pillow or blanket. I did and can now confirm that the heat does work. I think you do a great job with your site and share a lot of good info, so wanted to share this with you."
We learn something from our clients every day, it seems. Thanks, Dave, for this tidbit of info for other Inada Sogno shoppers!
Dr. Alan Weidner