Hi, I’m Dr. Alan Weidner from Massage Chair Relief. The fact that you’re watching this video tells me you’re at least somewhat interested in massage chairs. We’ve compiled a list of the top 10 questions our customers typically ask when shopping for a massage chair. I’m going to run through them quickly to help you choose the right chair and the right retailer.

1. What does a chair cost?
Massage chairs range from about $2,000 to $16,000. You’ve probably seen that wide range in your research.

2. What justifies the difference in price?
Lower-priced chairs ($2,000–$3,000) are often made in smaller factories, with less rigorous quality control and lower-grade components. Higher-end chairs are manufactured in better factories, with superior components and stricter testing protocols.

3. Can I finance my chair?
Yes. Most companies offer financing. We provide Synchrony financing with 0% interest, as well as Affirm financing on our website.

4. Am I getting the best price?
We can’t speak for everyone, but we offer a 110% price-match guarantee: we match a competitor’s price and then discount your chair by an additional 10% of the difference.

5. Am I buying from a reputable company?
Check reviews and company history. We’ve been in business for over 20 years, with reviews on Google, our website, and the Better Business Bureau. Researching reviews is one way to determine whether you can trust a retailer.

6. How long does it take to get my chair, and will it arrive assembled?
Some chairs come fully assembled, but most arrive in several pieces and require assembly.

• Free curbside delivery: Usually 3–10 days, depending on your location and the shipping origin.

• White glove delivery (in-home delivery and setup): Typically takes an additional 7–10 days.

7. Are chairs heavy, and what if I need to move mine?
Yes, they’re heavy—many weigh 300–400 lbs—and difficult to move. If you’re local to one of our showrooms, we include free chair moves for as long as you own your chair. Our team will disassemble, transport, and reassemble it at your new location (within the local area).

8. How long will my chair last, and what warranty does it have?
All chairs come with a factory warranty, ranging from 90 days to up to 5 years for parts and labor.

• Lower-priced chairs: Typically last 3–8 years (sometimes up to 10).

• Premium chairs: Often last 10–15+ years, depending on brand and model.
  We also offer a lifetime labor warranty—once you buy from us, you’re family, and we’ll always be there to cover labor costs after the factory warranty ends.

9. What if I don’t like the chair and want to return it?
Know the company’s return or exchange policy before you buy. We offer a 90-day, unconditional, no-questions-asked return policy. We pay for return shipping, with no restocking fees, no back-billing for original shipping, and no credit card fees.

10. How can I try before I buy?
Chairs fit everyone differently, so it’s important to try them. We encourage you to test several chairs in our showroom to find the perfect fit. That’s why you’re seeing this local ad—you can visit our showroom and try them out.

Next Steps:
You can:

1. Download my free report “Buyer Beware.” This will help you avoid common traps, scams, and misleading advertising in the massage chair industry. Click the link below to get it instantly by email.

2. Talk to an expert. Call or text our local store manager with any questions about chairs or anything I’ve covered here. He’s been doing this for years and can provide expert, personalized advice.

3. Visit our showroom. Drop by during business hours (Tuesday–Saturday, 10:00 AM–5:00 PM) or schedule a private appointment using the link below.

I hope you found this helpful. We look forward to seeing you soon. Bye-bye.