Hi, I’m Dr. Alan Weidner from Massage Chair Relief.
If you’re watching this video, it probably means you’re interested in massage chairs. We’ve put together a list of the top 10 most common questions customers ask when shopping for a massage chair. I’ll go through them quickly to help you choose the right chair — and the right retailer.

1. What does a massage chair cost?

Massage chairs range from $2,000 to $16,000, and you’ve probably seen this wide price range while doing your research.

2. What justifies the difference in price?

The $2,000–$3,000 chairs are typically made in smaller factories with lower-quality components and less rigorous quality control.
Premium, higher-end chairs are made in better factories, with higher-quality parts and far stricter testing protocols.

3. Can I finance my chair?

Yes. Most companies offer financing.
We offer Synchrony financing with 0% interest, as well as Affirm financing on our website.

4. Am I getting the best price?

We can’t speak for every retailer, but we offer a 110% price-match guarantee.
If a competitor has a lower price, we’ll match it and then discount your chair by an additional 10% of the difference.

5. Am I buying from a reputable company?

Check reviews and company history.
We’ve been in business for over 20 years, with reviews on Google, our website, the Better Business Bureau, and more.
Reviews are a great way to evaluate a retailer’s reputation and trustworthiness.

6. How long does it take to receive my chair, and does it come assembled?

Some chairs arrive mostly assembled, but most come in multiple pieces and require setup.

• Free curbside delivery (standard on all our chairs) usually takes 3–10 days, depending on your location.

• White-glove delivery (in-home setup) typically adds another week to 10 days.

7. Are chairs heavy, and what if I need to move mine?

Yes — chairs are heavy. Newer models can weigh 300–400 pounds and are difficult to move.
If you’re local to one of our showrooms, we offer free chair moves for life.
We’ll disassemble, remove, and relocate your chair to your new home — free of charge.

8. How long will my chair last, and what kind of warranty does it come with?

Every chair includes a factory warranty, ranging from 90 days to up to 5 years of parts and labor.
Cheaper chairs may last 3–8 years, while premium models can last 10–15+ years, depending on the brand and model.

At Massage Chair Relief, we also include a lifetime labor warranty.
For as long as you own your chair, we cover all labor costs on repairs — even after the factory labor warranty expires.
We consider you part of our family… and like family, we’re not going anywhere!

9. What if I don’t like the chair and want to return it?

Make sure you understand the company’s return or exchange policy before buying.
We offer a 90-day unconditional, no-questions-asked return policy.
We pay for:

• return shipping

• restocking (none!)

• original shipping (no back billing)

• credit card fees

There are no hidden charges.

10. How can I try before I buy?

Massage chairs feel different for every body type, so we always recommend trying them in person.
Visit one of our showrooms and sit in several models to find the perfect fit.

Your next steps:

You can do any of the following:

1. Download my free report “Buyer Beware.”
   It will help you avoid scams, traps, and misleading advertising in the massage chair industry.
   Click the link below and it will be emailed to you right away.

2. Talk to an expert.
   Below is the phone number for our local store manager.
   Call or text him with any questions about chairs, features, or anything mentioned in this video.
   He’s been doing this for years and knows the products inside and out.

3. Visit our showroom.
   Our address is listed below.
   Come in during business hours — 10 a.m. to 5 p.m., Tuesday through Saturday — or use the scheduling link to book one-on-one appointment time with our manager.

I hope you found this video helpful.
We look forward to meeting you.
Bye-bye.