Massage Chair Industry Update – 11/29/22
Hi, I’m Dr. Alan Weidner from Massage Chair Relief. And today is our biweekly massage chair industry update for Tuesday, November 29th, 2022. We just passed Thanksgiving and Black Friday and Cyber Monday. I hope you had a good Thanksgiving. And hopefully, you had lots to be thankful for. We are right in the middle of the holiday shopping and if you want your massage chair by the 25th for Christmas, you better get going because the white glove delivery, which is in-home delivery and setup, deadlines for guaranteed delivery have all passed. And that happened back in October and November. You can still get white glove delivery, especially if you’re buying from one of our stores.
We have the chair shipped to our showroom and then we have our own delivery crews, so you don’t have to wait that extra couple of weeks for a white glove agent to receive your chair and then call the schedule. And that’s why you won’t get it by Christmas. But if you’re close to one of our stores, which are Arizona, Northern California, Southern California, and Utah, we can have the chair shipped to our showrooms within a matter of days to a week or a week and a half, and then we can still deliver the chair to your home and bring it in and set it up. So anyways, just be aware that you’re operating on a time crunch now if you want a chair before the 25th. If you do want a chair before the 25th and you don’t order it in time, we can give you a gift card that you can put under the tree to at least show that you are planning something for Christmas for your loved one or loved ones, even if you don’t have the gift there in time for Christmas.
It’s a very busy time of the year in terms of massage chair purchases. It is a little bit slower than it has been during the COVID years. COVID years were very, very busy for most of us because people were not going to massage therapists or chiropractors or physical therapists. They were using and getting massage chairs for therapy in their homes, which is still a fantastic idea. But there’s not as much demand this year as there was in years past. But we still have logistics issues. It still takes a long time for the chairs to get to where they’ve got to go. What used to take a week to get a chair delivered somewhere across the country now can take anywhere up to two weeks. White glove delivery, which used to take 2 to 3 weeks now can take as much as 4 to 6 weeks. So, even though the demand is not as high, the busyness of commerce is still slowing down overall shipping and logistics chains. So anyway, just be aware of that.
Now is definitely the time to buy if you want to get it before Christmas time. Okay. Now I may have mentioned this in the past, but the Master Drive AI from Ogawa is being discontinued. They have discounted the price quite a bit down to 5,999 instead of its regular 10,999. But anyways, the graphite espresso color is now gone and so they’re not going to be replenishing that. So, they just have the burgundy and the burgundy black and the sand and blue colors available. Excuse me, I’m going to sneeze. Excuse me. My allergies have been bad. So anyway, the graphite espresso Master Drive AI color is now gone.
We have some new chairs on our website that were introduced over the last month. And I haven’t done an industry update for about a month because of things that have been going on in my life. But we have added the Panasonic MAK1, which is the new offering from Panasonic. They had been selling that chair in Canada for at least a year, but the US distributor held back on deploying that chair in our US market because we still had the MAJ7, which was a top-of-the-line Panasonic chair. And I don’t know if there are a lot of noticeable functional mechanical differences between the MAJ7 and the MAK1. I do have a customer or a person that was a customer that purchased a chair, the MAK1, and he got it from Canada and he was very, very happy with it. But he didn’t really understand or know what the differences were between it and the MAJ7 and how it felt. But anyways, the MAK1.
We have the Osaki Belmont. The reason I brought that chair on board, I don’t have a lot of Osaki chairs on my website, but we do have a couple in all of our showrooms, the Maestro LE and the Admiral. The Belmont we just recently added to our Southern California store to see how well it would be received. The reason we bought that one is because it’s made in a very, very good factory, the road type factory, which is where the Infinity, Daiwa, the Human Touch chairs, [unintelligible 00:05:27]. A lot of chairs were made in that factory. It’s a very good factory. Anyway, so this chair was available to sell for 2,999, which is a lower price point for us. I know there’s people that come into our showroom looking for a $1,000 chair or $2,000 chair, and unless you want to buy a Synca CirC, which is a more of a gamer chair, there’s no leg or foot massage, no arm massage, it’s pretty much just going up and down the back, you’re not going to get a full function premium chair. Now there are chairs you can get on Amazon for 1000 bucks, massage chairs, and I’ve discussed those in the past.
But if that’s your budget, that’s probably where you want to go. You want to go to Amazon and see what they got cooking there. Oh, and we also have the Infinity 8500 Plus. That’s not a new model. We’ve been carrying the 8500 for years, but the 8500 Plus is an upgrade to that. And that’s been up for a while, but we just haven’t added it to the website. But it is now added to the website. That is a 2D chair, it’s an S-Track. It’s like the old 8500, but with a better remote control. It has a sound therapy program. It has a demo program. So, it’s the same chair, same roller mechanism, same stretching, but a better remote, and a couple of other software changes that will enhance the experience for the user. So, those three chairs. The Belmont, by the way, is a 3d L-Track chair.
And the MAK1 is like pretty much all Panasonic chairs, it’s an S-Track, and they all look very, very much the same. It’s more of a traditional body massage ball, massage chair body. Now, Furniture for Life has an offer right now where you get certain price breaks on certain models, but that ends tomorrow, the 30th. But on December 1st, they are offering their five-year extended warranty on any chair they carry except the OHCO M.8 LE, the KAI GTS9 (and we’ll talk about that in a moment), the Panasonic MAK1 (we’ll talk about that in a moment), and the Katana 700 and the Positive Posture SOL. But all their other chairs will come with a free five-year extended warranty during the month of December. And that’s usually a $450 purchase price. So, that’s a nice offering. The reason I mentioned the MAK1 and the GTS9 is because the GTS9, once again, FFL is not taking orders for them, for that model, because they’re so back-ordered.
Right now, if you were to place an order for a GTS9, you wouldn’t get it till March or April of next year. And so, they have just stopped taking orders right now. We’re actually selling off our GTS9s in our showrooms. We just sold the one in our Arizona showroom. We have one in the Utah showroom and one in our Southern California showroom. And so, if you’re interested in the GTS9 nine and you can’t get one, you can call us and we can we’ve got one of our floor models. And they’re not very old. We just got the chairs this year. But the inventory management’s been tough for that chair. We’re going to be getting the GTS7, which is pretty much the same chair as the GTS9, except the sonic waves don’t just come out of the low back. On the GTS9 the sonic waves come out of the low back rollers or the back rollers as well as the calf rollers. On the GTS7 you still get the back roller sonic waves, but you don’t get the calf sonic waves.
And I don’t know how much of a difference that makes. Most people that sit in the chair with controllers have no idea it has calf rollers unless you tell them, because it’s not a real strong contact point between the rollers and between the calves or the back of the calf, so that’s not a huge issue. And the MAK1 is backordered until February 2023. So, those two chairs are backordered for quite some time. And so, that’s why they’re not offering the free extended warranty on those models. It won’t do you any good anyways. That is about it. Now, there are other sales going on. Infiniti has sales, Osaki has sales. All these are for November and December. If you want to know what our current sales are … And some of our sales that we have are not published on our website, but they are available to our subscribers to our newsletter.
So, if you want to get on our newsletter subscription, download the free report on my website and you’ll be added to our weekly newsletter. We talk about ongoing sales that we have there. But those are only privately shown or privately revealed sales for our subscribers. Any sales that we have that we can’t put on our website, you can find them, they’re here, you usually hear about them in our newsletter but. And that is it, there’s not much more than that. We have Christmas coming up. Don’t delay ordering if you want one for the holidays. I think I talked about that in the beginning. And just another tip for you. If you purchase a chair, no matter who you purchase it from, save the boxes in which the chair came if there is a slightest chance of you wanting to return the chair.
Now, there’s one company in particular that I know of. We don’t represent them, we don’t sell their chairs, but they have a seven-day return policy. So, you better hold on to your boxes and you better be aware of the return policies of the companies you buy from, because these return policies are not readily visible on a home page on many of our competitor’s websites. The free returns that we offer, we blast it everywhere because nobody does a free return and nobody does it for 90 days in the industry. So, just be aware on returns because this is a busy time of the year, a lot of chairs were sold, and there will be a number of chairs that will be returned and you may be one of the people that want to return your chairs. Make sure you know what your return policy is when you buy the chair, before you buy the chair, and hold on to your boxes. Some companies will not even take the chair back if it’s not in the original boxes. Some will charge you a significant restocking fees and shipping costs. So, just please be aware and just cover your butt and know what you’re getting into when you purchase a massage chair in terms of the return policy.
And that goes with anybody. Check that out when you buy a chair from us or from anyone else. Well, that’s about it for our massage chair industry update for this week. I apologize again for taking so long between broadcasts. I know people were probably waiting for something a week or two ago for the Black Friday sales, but we have had some very difficult situations in our family that we’ve had to deal with. I alluded to it in our last industry update. And I’m very thankful to the kind people who express support and prayers and thoughts for our son. And I just wanted to thank you for that. But I hope you all have a wonderful holiday season and that you spend time with your loved ones because you just never know how long they’re going to be with you. And I have to say that that includes dogs. Because a dog can mean as much to some people as a child does to others.
So, my wife has a dog and my goodness, if that dog was to leave us prematurely, that would be a very, very difficult time. So, anyways, hug your loved ones with all the strength of your heart, and be good to the people that you’re around, and be kind to people and just appreciate every moment you have with them because those moments could end prematurely. And it will be a very difficult, difficult thing to deal with. But anyways, thank you so much again for watching and I hope you found the video helpful. If you did, please feel free to thumbs up like us on our YouTube channel, and help us spread the word about massage chairs by sharing this video or any of our videos with your family and friends through your various social media platforms. Have a great day and I’ll see you again in two weeks. Bye-bye.