00:00:02
Hello, I’m Dr. Alan Weidner from Massage Chair Relief, and welcome to our bi-weekly massage chair industry update for Wednesday, July 2, 2025. Thanks for joining me! I hope you find something valuable in today’s broadcast.

00:00:24
We do these updates twice a month to educate people—primarily those looking to purchase a massage chair, and current chair owners seeking tips or guidance. Hopefully, something here will help you out.

Let’s talk tariffs. Right now, tariffs on Chinese imports are technically in a holding pattern. There’s a 90-day hiatus in place, but tariffs are still being charged—they’re just not increasing at the moment.

00:00:48
So yes, prices have gone up across the board for chairs made in China. However, Japanese-made chairs—like Fujiiryoki, D.Core, and Synca—haven’t seen price increases, because Japanese tariffs are lower. And the American-made chairs like Luraco aren’t affected, since their components aren’t made in China.

00:01:16
But for chairs made in China, including Osaki and Human Touch, we’ve seen price hikes. For example, Human Touch increased prices on June 16. Osaki went up on July 1. Infinity followed suit yesterday. These cost increases impact the distributor, our wholesale cost, and the price you pay.

00:01:58
All major brands we carry have adjusted their pricing. Some increases were milder than expected, which is good news. Also, some inventory was received before the tariffs hit, so brands like Osaki still have pre-tariff stock available at lower pricing—for now.

00:02:46
But pricing is fluid and will continue to change as tariffs evolve. If tariffs go up or down, you’ll see that reflected in future chair prices.

00:03:08
Let’s talk current promotions. Osaki has some great sales through July and August:

• Nexus: $6,999

• Bravo Duo: $6,999

• Master: $7,999

• X-S: $8,999

• Admiral II: $3,999

These prices are valid at least through the summer, and we’ve received some cost relief on our end as well, helping us maintain healthy margins.

00:03:30
As I mentioned, Infinity raised its pricing on July 1:

• Luminary: $13,999

• Genesis Max: $9,299

• Smart Chair X3: $7,999

• Riage 4D: $6,499

We do offer in-store sale pricing on premium models, so feel free to visit or call us for the most up-to-date deals.

00:04:10
You can reach us at our toll-free number: 888-259-5380. Or visit our website at massage-chair-relief.com and check out your nearest store’s contact info.

00:04:35
Now, a couple product updates:

• Osaki has pulled the Vivo from the lineup for online and showroom retailers. It may now be sold exclusively through a single retailer—possibly Costco, though we’re not certain.

• Interesting fact: I recently learned the roller track on the Super Novo 2.0 is 42 inches, while the Super Novo X is 48 inches. That’s something we just updated in our own documentation. Goes to show—even I’m still learning new things after 20+ years in the industry!

00:06:27
If you’ve discovered a hidden gem feature in your chair, let us know! Leave a comment here or call us. We’d love to share those insights with others.

00:06:50
Let’s talk airbags. While people often focus on rollers, airbags play a huge therapeutic role. They’ve evolved from simple compression systems into much more dynamic components.

00:08:12
Now, airbags can:

• Hold your body in place during roller massages

• Offer sequential compression (great for circulation)

• Shift the seat side to side (seen in some Infiniti models and pioneered by DreamWave)

• Knead your calves

• Push your feet over foot rollers to add a shearing motion for deeper massage

Airbag technology has come a long way and continues to improve with innovation.

00:10:01
Speaking of innovation, here’s something that came up recently. A customer with a light-colored chair noticed the upholstery turning blue. After investigating, we discovered it wasn’t a defect—it was dye transfer from their pants, likely from dark denim or stretchy imitation denim. I’ve seen this happen in cars too. The good news is, it wipes off easily with mild detergent and a damp cloth.

00:12:51
So if your light-colored upholstery is changing color, it’s probably from your clothing, not the chair.

00:13:19
Now, let me share a story. A customer recently visited a booth at a county fair—one of our competitors was exhibiting there. He asked about our lifetime labor warranty, and the rep dismissed it, claiming “nobody does that” or “it’s a scam.” They even got rude about it.

00:14:21
Look, our warranty is real. We’ve offered it for over 12 years. It’s not cheap for us—we pay technicians anywhere from $225 to $450 per repair—but it’s the right thing to do. Premium chairs should last 8 to 15 years, and repairs can get expensive. That’s why we stand by our warranty, for as long as you own the chair.

00:15:39
Other companies might offer extended plans through third parties like Guardian. We’ve used Guardian in the past, but the support doesn’t match what we offer directly. Bottom line: You won’t find a lifetime labor warranty anywhere else.

00:17:04
When shopping for a massage chair, don’t just look at price. Consider warranty, support, return policy, company reputation—all of it. Saving a few hundred now might cost you thousands in the long run.

00:18:16
We’ve had people contact us asking for help with a chair they bought elsewhere. When we ask why they didn’t buy from us, they say, “We found it cheaper somewhere else.” But unfortunately, our lifetime labor warranty only covers customers who bought directly from us.

00:19:18
So if you want that peace of mind, make sure you’re buying from us. If you have questions, leave a comment or give us a call.

00:19:39
Thanks again for watching. If you found this video helpful, please give us a thumbs up, subscribe to our YouTube channel, and share this video with friends and family through your social media.

I’m Dr. Alan Weidner from Massage Chair Relief, and I’ll see you again in two weeks. Bye-bye! 🎵