When shopping for used or refurbished massage chairs, be cautious. Many deals are legitimate, but the warranty situation varies depending on where you buy.

If you purchase a factory-authorized refurbished chair or a pre-owned chair from a reputable dealer like us, you’ll typically receive warranty coverage and reliable support. However, if you buy a chair “off the rack” from a private seller or an unauthorized source, buyer beware—you’ll likely get no warranty at all.

If that chair breaks down just a month later, you’ll be responsible for repairs or replacement costs yourself.