Let’s start by talking about returns. We have a 90-day return policy, which you may or may not already know about. It’s something unique to our business and our store.

We get chairs returned of all types. There’s no one particular brand or model that gets returned more than others—returns are pretty evenly distributed across distributors. Our 90-day policy lets people return their chairs free of charge. We pay for the return shipping. There are no restocking fees, no back-billing for the original shipping, no credit card fees—nothing. Basically, the only thing you have to do is pack up the chair and get it ready to ship back.

That’s why we always encourage people to hold on to their packing materials: the boxes, any Styrofoam, cardboard inserts, and plastic wrap. Keeping the chair secure means you’re not on the hook for any damage that might happen during transportation.

Download my free report: 11 Things You Absolutely Need to Know Before You Even Consider Investing in a High-Quality Robotic Massage Chair. The link is in the caption.

I hope you found this video helpful. I’m Dr. Alan Weidner from Massage Chair Relief, and I’ll see you in the next video. Bye-bye.