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Part I of this article went over the importance of durability in a new massage chair and the features you should be sure to include as well as what you should expect from a massage chair warranty. In Part II I will share with you the 8 remaining critical items you should consider as you evaluate the various models available.

#3. Satisfied Customers - Reviews from customers that own the chair and are happy with it are one of the best points for you to consider. Sales hype sounds great, but there is nothing like the testimony from someone who has spent hours in the massage chair you are thinking about owning. Online you can find reviews easily either on the seller's website or by doing a search. Offline, just ask the salesperson for a list of testimonials. Walk away quickly if the salesperson has no such list.

#4. Ease of Repair - A massage chair is heavy and bulky which makes sending it in to the company for repairs a daunting task. Especially annoying is when a small area is involved like torn upholstery. My advice is to look for a modular chair design. Instead of sending in the whole chair, this newer construction allows you to send off one part for needed repair.

#5. Customer Service - Being able to talk to someone about any problems that come up is key. Quality manufacturers offer toll free numbers or chat service online so you can get your questions resolved. One trick you may want to try is to get the number before you buy and make a test call to see how it goes. This will set your mind at rest about what to expect.

#6. Price - You are looking at a major purchase that can satisfy you for many years. Prices run from hundreds of dollars to thousands of dollars. It depends on the features you want included on your own massage chair. Although prices of chairs can go up to $8000, you can find one with the basic massage therapy features you want for from $1500 - $3000. Obviously, leather will cost more than man-made materials and extras like headphones and MP3 players will add to the price. The more areas of the body that are massaged by the massage chair, the greater the cost. By carefully evaluating what you want in your chair, you will find that you need not spend too much. Remember all those chiropractor and massage therapist visits you will be avoiding when you consider the cost.

#7. Money Back Guarantee - There should be a minimum 30 day money back guarantee with no conditions or loopholes. Beware, if this is not the case. This is part of good customer service and means the company believes in their product. Many manufacturers extend 60 or 90 day guarantees! Just so you know, standard operating policy for nearly every massage chair retailer or distributor is for you to foot the shipping bill to the tune of several hundred dollars if you return the chair.

#8. Adjustable to Different Body Sizes - There are certain chair manufacturers offering "sizing" as a feature. I don't find this necessary for most situations. Well made chairs come with adjustments to fit almost every body size. The more common concern is with body weight. Be sure to check the specifications on the chair you are looking at. 300 pounds is the common maximum a chair will accept.

#9. Remote Control - Adjusting massage chairs with remote control devices has become the norm with some fancier than others. What's important is that it makes the chair work for you. But if you prefer lots of bells and whistles, there are plenty of choices for you.

#10. Appearance - Even though this feature is last on the list, don't discount the importance of a good-looking massage chair. After all, you are making an investment that will be around awhile. You want this piece of furniture, as practical as its purpose might be, to blend into your decor. You may not think how it looks is important, but someone near and dear to you may think it is a big deal. Give some thought to this important choice. The 10 guidelines we have given you in these two articles will make your process more informed as you consider buying that new massage chair.

Dr. Alan Weidner