Infinity IT-8500 Massage Chair Reviews (55)

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   Steve Paspek review of Infinity IT-8500 Massage Chair
   Mar 10, 2014 at 05:18 PM

   I unexpectedly found myself in Salt Lake City today with a few free hours at the end of a business trip. I’ve been thinking about a massage chair for several months, and had previously looked at the massage chair relief web site and had some e-mail correspondence with Dr. Weidner. (By the way, he personally answers his emails, is very knowledgeable about various models, and does not hesitate to ask the manufacturer when you “stump the champ”!
   
   On very short notice, Dr. Weidner graciously agreed to let me come to his show room and “test drive” a number of massage chairs. Now, I already own an older-model Panasonic chair (rollers and vibration only), but was looking for something more with air bags, etc. It’s confusing when you look at how many there are and try to determine which features are important to you. It was so nice to test 10 different chairs side by side.
   
   After testing, there was no question that the Infinity 8500 was the chair for me. It was firm but gentle and quiet. I’ve ordered one.
   
   The newer Infinity model Iyashi had a longer roller track (extended under the butt!), but you gave up good neck massage. Furthermore the chair was noisy – I think the rigid plastic shell tends to resonate and the noise made it a less restful experience.
   
   Another contender had over 100 air bags – the >. It had a separate “horse collar” neck massager. Looked like it would be good, but disappointing compared to the 8500. Also, this one had lots of hissing and sighing as all the air bags worked. I’m guessing that the valves in this one open and close more quickly than in the Infinity 8500, resulting in more noise each time a bag deflates. More money and in my opinion, no additional features of value to me compared to the 8500.
   
   Without having the opportunity to compare these chairs side by side, it would have been impossible to be assured that I had made the right choice with the 8500. These chairs are not cheap, and one wants to be reasonably sure that you have made an informed decision. Dr. Weidner gave me that opportunity.
   
   Thanks!
   
   
   Steve
   
   
   PS: And thanks for a great lunch!!
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   Mike Granato review of Infinity IT-8500 Massage Chair
   Mar 01, 2014 at 10:10 AM

   It's coming up on 3 weeks since we've had our new Infinity IT 8500 massage chair. And after using it every day since we've had it, I can not believe I didn't get one of these sooner. It has been amazing, and my back has never felt better. In 2009, I had spinal fusion surgery on my L4/L5 vertebra. Ever since I've been reluctant and a bit nervous about any "work" being done in that area of the back. Since getting this chair, the muscles in an around my lower back have never felt so good and been so relaxed. The IT 8500 has far exceeded my expectations. I'm also a golf professional, and this chair is like a 15th club in your bag. Some time in the chair before and after you play or practice will do wonders for your recovery. I chose Massage Chair Relief for one reason - Dr. Weidner. He was there for me on the very first call I made, and he is the reason we got the chair we have based on our needs and requirements. I'm a big believer in the way he does business... honestly, openly, and being accessible to his customers. No matter what chair you are in the market for, I cannot recommend Massage-Chair-Relief enough. You will not be disappointed in the chair and especially not in the service and expertise of Dr. Weidner. Mike Granato Cartersville, GA
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   Kim S review of Infinity IT-8500 Massage Chair
   Jan 17, 2014 at 12:12 PM

   I received the Infinity IT-8500 Massage chair from Massagechairrelief.com on December 30, 2013 and I love it. First of all, I should say that I did several searches on this company before going with them and everything came out great. They are affiliated with AM6 Distributing and had no complaints and AAA from the BBB. I had a wonderful experience working with them. They kept me informed by way of emails and everything went as promised. I received my chair in just over a week. Now, for the information on the Infinity IT 8500. Here are the pros and cons so that you can see if this chair is right for you. First of all, I would like to say that I suffer from chronic hip tendonitis of seven years and lower back problems of four years. This chair has lowered my pain and almost healed my back. The swivel seat feature is amazing along with the air bags and I do believe it aligns my lower back. After using it, there are times when the pain is completely gone. I finally feel like I don’t have to baby my back all the time. It takes more to aggravate it now and it goes away quickly with one massgage. The intensity is probably above average for the back rollers, although I prefer very strong. You can adjust the speed but not the intensity. My husband is sensitive so it is a little too strong for him at times and my daughter is normal and she loves it. There are six different types of rolling massages to choose from that go up and down your spine and several speeds to choose from too. The foot massaging feature is great and really makes your legs and feet feel better. With that said, it could use some work when it moves from side to side because it is too strong with the airbags. Completely squishes the ball of your foot against the rollers to where you have to move your feet around to try to protect them from severe pain. We fixed this by putting a wash cloth folded over on top of each foot rest. Besides it is only one part of the foot massage and you do not have to use the airbags along with the rollers. Each feature on its own and parts together (where the rollers move up and down) are great. I love the airbags on my calves and feet so it is definitely worth the effort to make it work. As for the arm airbags, I enjoy them but I think the chair is better suited for someone under 5’ 9" or a shorter torso because my arms do not completely reach the airbags. It gets more of my hands and midway up my arm, unless I crunch down uncomfortably. This is unfortunate because I also have tendonitis in both arms. My husband and daughter fit great and love it. The stretch feature is great and I was able to push with my legs on the foot rest to make it extend to accommodate my height. The head rest/airbag feature is great. I love when both sides are blown up; it feels like it is cradling your head. The con is that it does not have anything holding it in place so it will slide up when you have the rollers on. My solution was to use it with the rollers off or set them to a lower location on my back. We wish the control panel was back-lit so that you can see all the buttons. You will need a light nearby to see some of the buttons because not all buttons are lit up. This chair is great because it takes the pain away even with its little flaws. We all feel great after using it. After so many years of trying everything, who would have guessed it would be a massage chair that would finally be the answer to my multiple tendonitis and back problems. In my opinion, this might not be the massage chair for someone who wants to just relax with a mild massage. With this chair comes a few pains and sometimes a lot of pressure from the airbags but that is what I love about it (you can choose the intensity of the airbags). It is a massage chair that relieves aches and pains. It took some time figuring out all the buttons and how pushing several of them more than once adds intensity or speed but once I did, I found my massage experience to be very enjoyable (I like to manually create my massage, but there are four preset massages). Putting this thing together was a bear. There is a video on YouTube of "how to put it together" from Massage chair Relief, as well as many others by Alan Weidner. Although it is worth watching it is only helpful to a point because it is for the previous model and there are differences. Just make sure you have a very short screw driver and a flashlight to put the arms on. Tip: my husband lay on the floor under the arm and held a small flash light with his mouth and we held the arm while he pushed the air hoses in the arm rest. I have had no problems with the chair and it was delivered in great condition. I use this chair one to three times a day because of how wonderful I feel after my massage. Best purchase I have made!! We are actually considering getting a second one so that my husband and I can both use them while watching tv at night. This was his idea, the same husband that didn’t want to get one in the first place and that never gets massages or uses massage chairs. That says a lot about the chair.
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   Kenny Farnsworth review of Infinity IT-8500 Massage Chair
   Jan 16, 2014 at 10:46 AM

   I live in Salt Lake City, so I went to Dr. Weidner's store and tested all the chairs. Yes, Dr. Weidner and team are awesome, but this review is about the chair. I chose the Infinity 8500 for 3 reasons. 1. It has the best extend mode out of all the chairs I tested. 2. It has the best mode for massaging the neck. 3. I like the programming. Some massage chairs - (the Osaki 3D ProDreamer comes to mind) only massage one or two parts of your body at a time - kind of like visiting a masseuse. However, one of the big advantages of a massage chair is that it can massage multiple areas of your body at the same time. Infinity seems to understand that concept. The Infinity Iyashi was my second favorite chair. I chose the 8500 over the Iyashi due to the extend mode and my wife did not like the plastic sides on the Iyashi. You may be wondering what is the best chair out there? The answer is it depends on your personal preference. Your best bet is to try them all out. If you don't have that luxury, I would describe the 8500 and/or Iyashi as a massage party. Both of those chairs are working your entire body over. You can adjust either one for a rather sedate massage or a very aggressive massage. If you want one area worked at a time, I would look at another chair. For me, that defeats the purpose of a massage chair, but to each their own.
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   Jeff Payne review of Infinity IT-8500 Massage Chair
   Jan 14, 2014 at 05:04 PM

   Customer Testimonial Great Customer Service, Prompt Shipping and Outstanding Product Dear Dr. Weidner: I want to thank you so much for all your assistance in helping me pick out the perfect chair for my wife for Christmas. I was on the website and had several questions. It was a Saturday and I thought I would go ahead and call the number just to see if there might be a customer service representative working at massage-chair-relief.com. I was totally shocked when Dr. Weidner answered the phone. He was at home and it was definitely after hours for the business, yet Dr. Weidner took my call and answered all my questions. This was without a doubt the best customer service I have ever received! I ordered the IT-8500 and almost immediately received an email with the shipping information. I ordered the chair on October 8th and the chair was delivered to my door on October 15th. I gave the chair to my wife on December 23rd and she was ecstatic. The chair is everything Dr. Weidner said it would be and we both use it daily. My wife said this was the best Christmas present that she had ever received. Thank you Dr. Weidner for the expert advice on the chair and for the most outstanding customer service experience I have had with any company that I have every dealt with! Sincerely, Jeff Payne

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