Infinity IT-8500 Massage Chair Reviews (58)

• 4.83
• 1
• 2
• 3
• 4
• 5

1. • 5
   • 1
   • 2
   • 3
   • 4
   • 5

   JOHN CAMPBELL review of Infinity IT-8500 Massage Chair
   Oct 25, 2014 at 12:47 PM

   I am fifty-seven years old and deal with chronic neck pain. Tired of the biweekly expense and inconvenience of chiropractic sessions, I looked to purchase a massage chair. Local stores offered a limited selection, so I turned to the Internet. After two solid days of research I had more questions than answers and was starting to feel like it was back to retail. Then I came across one of Dr Weidner’s videos on Youtube. It answered a couple of my questions right off and, since he seemed oriented toward customer service, I thought I’d go ahead and give his office a call. That was on Labor Day so I figured I’d be leaving a message, but to my surprise he answered his phone personally and proved happy to help me with the many questions that had been worrying me.
   
   The Osaki OS4000 looked like my best deal at that time, but I am wide built and was concerned my shoulders would not fit between the air bags. Dr Weidner offered to go to his store the next day and measure the shoulder width on that chair, then call me back. He was as good as his word and that chair’s smaller form factor proved to be just too small for me (by one inch in the shoulders). At that point, I had done more checking online and already knew that with the free shipping, massage-chair-relief.com’s prices were as low as I was going to find on the web, so I was pretty much going to buy from Dr Weidner. Which chair was my big question.
   
   Over the next few days the doctor patiently answered all my questions and, although more expensive, it’s features were so well-tuned to my physical issues, that I finally went with the Infinity IT-8500. Key features for me were the stronger neck massage and the passive spinal adjust (with the relief the foot rollers brought and the almost sublime action of many mechanisms massaging me simultaneously being most pleasant surprises).
   
   The chair arrived quickly. A friend’s son came over and helped me put it together for twenty bucks. Dr Weidner’s assembly video came in very handy, so that process was straightforward, although I will recommend a minimum of two people for the job. I’ve had the Infinity for a few weeks now and have used it religiously every day, until yesterday. Last night I did not sleep as comfortably and after gradually feeling it become almost pain free, there is a dull ache back in my neck right now, which means I am headed for the chair as soon as I finish this review.
   
   Through my entire purchase process, which was pretty extensive since I was spending a lot of money on a product I could not test out first (almost took him up on his offer to come visit), Dr Weidner’s knowledge and professional manner were as good as I’ve ever come across. He was extremely patient, went out of his way to be helpful and never once tried to pressure me into a buying decision. I wanted to post this review because, even in this short a period of time, my massage chair has been a blessing and last night reminded me how lucky I am to have it. If I hadn’t run across that video on Youtube, I might still be searching.
2. • 5
   • 1
   • 2
   • 3
   • 4
   • 5

   Ron L review of Infinity IT-8500 Massage Chair
   Sep 08, 2014 at 11:51 PM

   First off, I have to start by saying what a pleasure it was to meet Dr Weidner. I was in Salt Lake for a business trip. I had previously spoken with Dr. Weidner about the OS 3D Pro Cyber a few months ago. I called and left Dr. Weidner a message that I would be in town that afternoon, and would love the opportunity to try out some of his most popular chairs. It was like talking with a friend. Dr Weidner was so helpful and honest and not once did I ever feel one ounce of pressure to buy a chair. He actually picked me up at my hotel and brought me to his showroom. Amazing, he went out of his way, above and beyond to accommodate me in truly helping me find the best chair for me. I had the opportunity to demo many chairs and during each demo, Dr Weidner went through all the specs on each chair. His knowledge was very impressive which really helped me determine which chair was right for me. I arrived at his showroom convinced the Osaki chair was right for me. I had done so much reading and reviews on all the chairs, but sitting in them and learning about their capabilities was priceless. I actually discovered that the Infinity IT 8500 was actually my number one choice. The Osaki 3D Pro Cyber came in a close second. Both great chairs, but ultimately I liked the Infinity chair better. I chose it because I personally felt it offered a better stretch, stronger foot rollers, better overall message. Again, it's a personal choice. If not for Dr Weidner, I would never have had the opportunity to even try an Infinity chair. Hands down, Dr Weidner is exceptionally knowledgeable in his field, genuine, honest and has gone way above the call of duty to earn my business. I have done a lot of work and spent countless hours on the computer researching various chairs. I strongly recommend trying out the chairs and finding the chair that is right for you. For me it was the IT 8500. Thanks again Dr Weidner for a great afternoon and all your time and assistance. Personally, I would never give my business to anyone other than Dr Weidner. One can see that he truly cares about your decision and wants to make sure you find the right chair for you. Again, thanks a million.
3. • 5
   • 1
   • 2
   • 3
   • 4
   • 5

   Greg review of Infinity IT-8500 Massage Chair
   May 24, 2014 at 09:18 AM

   I've had this chair for about a month now, and this chair is exactly what I was looking for. The only downside was the wait for the chair, but it in the end it was worth it. Word to the wise, check the inventories of the different manufactures before ordering, or you could find yourself waiting for 6-8 weeks for your order.
   
   As for the chair itself, it provides a very intense massage which is what I was looking for, and while my wife prefers a lighter touch and the chair does not have roller intensity control, it is easy to use a pillow or blanket to soften the massage as needed. Personally, I would err on the side of too intense because you can always soften the massage other ways, but it would be difficult to get a stronger massage from a weak chair.
   
   The extend program is amazing and the foot and calf air bags are also very strong; if you have ticklish feet, you will need to turn off the foot rollers as they are also very intense.
   
   The chair is relatively easy to put together yourself, but it is very heavy, so if you will be taking the chair up or down any steps, it is probably worth it to get the white glove service.
   
   Lastly, Dr. Weidner was great to work with, it was a pleasure meeting him at his showroom, and he was incredibly helpful. And even though there were several delays with the delivery, he remained helpful and responsive even though the he had already made the sale.
   
   
4. • 5
   • 1
   • 2
   • 3
   • 4
   • 5

   Steve Paspek review of Infinity IT-8500 Massage Chair
   Mar 10, 2014 at 05:18 PM

   I unexpectedly found myself in Salt Lake City today with a few free hours at the end of a business trip. I’ve been thinking about a massage chair for several months, and had previously looked at the massage chair relief web site and had some e-mail correspondence with Dr. Weidner. (By the way, he personally answers his emails, is very knowledgeable about various models, and does not hesitate to ask the manufacturer when you “stump the champ”!
   
   On very short notice, Dr. Weidner graciously agreed to let me come to his show room and “test drive” a number of massage chairs. Now, I already own an older-model Panasonic chair (rollers and vibration only), but was looking for something more with air bags, etc. It’s confusing when you look at how many there are and try to determine which features are important to you. It was so nice to test 10 different chairs side by side.
   
   After testing, there was no question that the Infinity 8500 was the chair for me. It was firm but gentle and quiet. I’ve ordered one.
   
   The newer Infinity model Iyashi had a longer roller track (extended under the butt!), but you gave up good neck massage. Furthermore the chair was noisy – I think the rigid plastic shell tends to resonate and the noise made it a less restful experience.
   
   Another contender had over 100 air bags – the >. It had a separate “horse collar” neck massager. Looked like it would be good, but disappointing compared to the 8500. Also, this one had lots of hissing and sighing as all the air bags worked. I’m guessing that the valves in this one open and close more quickly than in the Infinity 8500, resulting in more noise each time a bag deflates. More money and in my opinion, no additional features of value to me compared to the 8500.
   
   Without having the opportunity to compare these chairs side by side, it would have been impossible to be assured that I had made the right choice with the 8500. These chairs are not cheap, and one wants to be reasonably sure that you have made an informed decision. Dr. Weidner gave me that opportunity.
   
   Thanks!
   
   
   Steve
   
   
   PS: And thanks for a great lunch!!
5. • 5
   • 1
   • 2
   • 3
   • 4
   • 5

   Mike Granato review of Infinity IT-8500 Massage Chair
   Mar 01, 2014 at 10:10 AM

   It's coming up on 3 weeks since we've had our new Infinity IT 8500 massage chair. And after using it every day since we've had it, I can not believe I didn't get one of these sooner. It has been amazing, and my back has never felt better. In 2009, I had spinal fusion surgery on my L4/L5 vertebra. Ever since I've been reluctant and a bit nervous about any "work" being done in that area of the back. Since getting this chair, the muscles in an around my lower back have never felt so good and been so relaxed. The IT 8500 has far exceeded my expectations. I'm also a golf professional, and this chair is like a 15th club in your bag. Some time in the chair before and after you play or practice will do wonders for your recovery. I chose Massage Chair Relief for one reason - Dr. Weidner. He was there for me on the very first call I made, and he is the reason we got the chair we have based on our needs and requirements. I'm a big believer in the way he does business... honestly, openly, and being accessible to his customers. No matter what chair you are in the market for, I cannot recommend Massage-Chair-Relief enough. You will not be disappointed in the chair and especially not in the service and expertise of Dr. Weidner. Mike Granato Cartersville, GA

1. 1
2. 2
3. 3
4. 4
5. 5
6. 6
7. 7
8. 8
9. 9
10. 10
11. 11
12. 12