Infinite Therapeutics has introduced the IT-8500 massage chair as a step-up from the already popular IT-8100. In addition to a stretch program, the IT-8500 chair also boasts a spinal correction feature, full shoulder airbag massage, a headphone port for your own private music, 2 zero gravity positions, intersound technology, a more vigorous roller system, and much, much more. This is all in addition to the features you already expect from a massage chair: foot rollers, head rotation airbags, touch screen remote, mp3 music system, and full body airbags.
- Zero Gravity - 2 zero gravity positions to encourage a "weightless" position. Ideal for low back pain sufferers, the zero gravity function mimics the optimal position as determined by NASA's space program. Optimal weight distribution removes excessive pressure from any one part of your spine.
- Inversion Therapy - A full recline of the chair back, accompanied by the zero gravity seat positioning, produces an inversion effect to the spine, distracting the joints of the spine.
- Mechanical Foot Rollers - While most massage chairs have airbag compression of the feet and calves, the IT-8500 massage chair has 3 mechanical foot rollers that work the sole of each of your feet. Very soothing!!
- Foot and Calf Airbags - Airbag compression to enhance circulation of the blood and lymph from the legs to the heart.
- Spinal Correction - Shoulder airbags that compress the front of the shoulders and pin them back, while the rollers move up and down the spine. This feature will leave you feeling like you are standing taller and straighter after you have used this feature.
- Body Scan - The pinpoint body scan figures out the shape of your spine and the location of your spinal curves so that the chair can cater ever-so personally to your own particular body type.
- Seat Airbag Massage and Sway - The IT-8500 massage chair employs seat airbags that move the seat from side to side and up and down, enhancing passive motion to an area of the body that is very hard to reach without the assistance of an actual therapist. Fantastic feature if you have low back pain.
- Air Neck Massage - A gently rotation airbag massage relaxes the neck muscles and lulls you to sleep while the chair weaves it's magic.
- Accu-Roll Shoulder Massage - A full complement of shoulder airbags that will envelope your whole shoulder joint and give it the attention that is lacking in other massage chairs.
- Tru-Grip V Stretch - Airbags will grip your shoulders, arms, and lower body while the chair back and ottoman raise and lower...giving you a stretch you will both love and never forget.
- Lumbar Heat - The thickness of the body tissues in the low back makes warming up a hard thing to do. A lumbar heating element will assist in that process so that blood flows to those thick tissues a little quicker.
- Acuroll Neck & Shoulder Massage - This model utilizes 5 sensors to help assess and then provide the most accurate neck and shoulder massage.
- mp3 Music System - The music system includes a USB port for a jump drive full of your favorite music, external speakers, a headphone port so that you can enjoy your music in your own little space, and intersound technology, which basically is a speaker system that faces inward toward the user.
- 45' Program Timer - You can schedule your massage chair to be anywhere from 10-45 minutes long...the longest of any massage chair timer in the marketplace.
- 30.25" Roller Track
- 38 Total Airbags
Model Name: The Infinity IT-8500
Net Weight: 229 lbs
Power Voltage: AC110V - 120V 50Hz/60Hz
Power Consumption: 190W
Upright: 59 x 35.4 x 45.7 inches
Reclined: 74 x 35.4 x 36.2 inches
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Dr. Weidner covers the latest news and notes in this week's issue of the Massage Chair Industry Update. Some of the most important items discussed here include: the stock status…
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Infinity IT-8500 Massage Chair Reviews (58)
Jan 15, 2016 at 05:10 PM
First off, I think it’s important to talk about the customer service that Dr. Weidner provides. When I began researching chairs on the internet I couldn’t believe how few options there are. In Canada the options are even fewer – I couldn’t find a place that sells more than a couple of chairs anywhere in the Vancouver area, and most of the chairs available for purchase on the internet were not available for shipping to Canada. So, when I broadened my search I kept finding Massage Chair Relief popping up in reviews on other websites.
A lot of chairs didn’t meet my needs. I’m wide in the shoulders and 6’ tall with oversized thighs and calves. I wanted a chair that could provide a very intense massage, especially on the legs and feet. I found several models that fit my expectations, then decided to call Dr. Weidner (because a number of reviewers spoke about how they could simply call him and he’d answer the phone!). Well, I got a great lesson on the business of massage chairs over the course of an hour talking with Dr. Weidner. I had my eye on a particular chair, but after talking about what kind of massage I wanted and how Infinity has been putting out excellent chairs with very few breakdowns or warranty issues, I was sold on the 8500.
Some of the features I was looking forward to in the Infinity 8500:
Intense leg and foot massage
2 zero G positions
Shoulder air bags that “lock you in” to increase intensity
Controlling the position of the recliner and leg rest
I had to pick up the chair in the USA and drive it through the border. This was pretty straightforward – the chair came in 3 boxes on a pallet which fit nicely in the back of a standard box pickup truck. At the border I simply had to pay duty and there were no hassles. The location I picked up from was able to forklift the pallet into the truck, but when I got home I was able to get it our easily enough by tilting the main box and slowly sliding it off the back of the truck. The 2 other boxes contained the foot rest and the arm rests.
I knew from other reviews that putting the chair together was going to be a challenge. A friend helped me carry the main body of the chair into the room I keep the chair in. You cannot move the chair by yourself, and you definitely need to put it together near to where you want to place it. Do not put this chair together in your garage and expect to move it anywhere in your house unless you have 40” doors and no stairs to worry about. The rollers work well, but when you install the arm rests it adds about 10” to the width of the chair.
I bought the taupe chair. I have neutral brown colours throughout my home so this made the most sense to me. I think it fits in well. The installation process actually went smoother than I thought. A few reviewers mentioned purchasing special hardware to make the installation easier, but the key to installing the arm rests is to use the releases in the back of the chair’s main body and bend the chair forward to get the screws into the arm rests. Once I figured out how to do that it took 5 minutes to install the arm rests. It took a bit longer to do the foot rest because I was looking for the bolts in the hardware kit, but they are actually on the chair – you need to unscrew them from the main chair body and then screw them back in when you install the foot rest. Attaching the air valves was straightforward – everything is labeled. I also took the time to unzip everything with a zipper. When you do this you really get a good idea of the mechanics of the chair.
I’ve had my chair for about 6 weeks. I use the chair almost every day, and will usually do a complete 45 minute program or will do 2 shorter programs, depending on what I feel like. My preference now is to set it up manually – I turn on the upper body and legs and feet options, crank the intensity to the highest setting, turn on the back heat, turn on the foot rollers, adjust the recliner back about 20 degrees, and move the foot rest up about 6 inches so that I can extend my legs completely and get a complete calf squeeze and foot roller massage.
It’s very easy to get the chair going. There are a lot of options on the control and it looks intimidating, but it’s actually quite simple after you try several of the options. I always turn on the back heat, and it takes about 5 minutes to get up to temperature. If you have a lot of “hot spots”, the high intensity setting will beat you up. You have to be careful with this one, because the shoulder air bags will lock you in and press your back deeper into the rollers. The arm and hands air bags will lock one arm down at a time – so if the back roller hits a sore spot in your back and you spasm, it’s difficult to get away from the rollers! I learned this the hard way a couple of times, and there have been a couple of incidents when friends and family have used the chair where someone screamed in pain. They often turned the intensity down after that, haha.
The 4 pre-set programs are very good. Of the 4, I prefer the Recover pre-set. When the chair goes into the 2nd zero G position, pins your body down, lowers the foot rest all the way to stretch your body out, and then raises your hips with the swivel it feels GREAT. Love this pre-set. The refresh, extend, and relax pre-sets are less intense and do pretty much what they say.
One thing that doesn’t get mentioned in the reviews very often is the referral program Dr. Weidner provides. In addition to the “welcome box” of treats he sends, Dr. Weidner is serious about referrals. When you buy a chair you’ll get a referral package. When friends and family come over and try your chair, they will be amazed. About 15 people have tried my chair and unequivocally every person is floored at the quality of the massage this chair provides. This is when you hand them one of Dr. Weidner’s business cards. If a referral purchases a chair, he’ll send you a $100 gift card. If you refer 5 buyers, he’ll send you to Cancun. It was a shocking thing to read about when I got the referral package in the mail. What an incentive to get a few people into massage chairs!
All in all, the experience was a 5 out of 5. I was very worried about buying a chair on the internet but I felt taken care of throughout the process with Dr. Weidner and Massage Chair Relief. Thank you for such a positive experience!
Jan 01, 2016 at 06:21 PM
Superb customer service, great chair.
Dec 25, 2015 at 06:35 PM
Everyone says how amazing Dr. Weidner is and I have to agree with each and every one of them! He has built a business around great customer service and i'm glad that I stumbled on his webpage. So some background information on me. I'm 6'6" and am a slim/athletic build. So right away, i'm at a disadvantage when looking for a massage chair online. I'm not the normal build for a massage chair. For this reason, I sent an e-mail to Dr. Weidner asking his expert advice on what chair I should get. He suggested the IT-8500 and I'm glad he did!
The ordering process went smoothly and I received feedback from a real human every step of the way. The worst part about the whole process is putting together the IT-8500. A big tip is to make sure that you release the arms into the back position before attempting to tighten the screws. Also, trying to put the chair together where you plan on using it at. Trying to move this chair isn't easy, once it's together it requires two people that weight at least 200 lbs to move it.
So finally a review of the chair!! The chair is awesome, it really works the kinks out of your back and offers a intense foot massage. I like the preprogrammed modes, but also like that I have the ability to focus on key areas with the manual mode. If you are interested in getting a chair that works well and you're a taller person... This is the chair for you!!
Dec 12, 2015 at 04:22 PM
I can't say enough about my amazing chair and the good Doctor.
I have sat here for a couple weeks now, considering how to write a review good enough and detailed enough. Now the time has come, and I don't think I'll be able to do it justice.
There is nothing about Dr. Weidner that has not been said 1,000 times before in these reviews. He's an incredible person. So helpful and kind, and I felt like I was his most important customer every time we spoke.
My chair is mind-blowing good. The stretch program is currently my favorite. There's just nothing that prepares you for the over-stimulus of getting pulled in half. It has to be experienced to be believed.
I wish I could give my experience 6 stars, honestly. I started writing a novel about the whole experience, but realized that it has all been said before. Just trust me, all these people can't be wrong!
Also: pay for the white glove. I'm a strong guy who is very handy with tools, and moving and setting it up was enough to warrant me needing a back massage afterwards. This thing is heavy!
Sep 20, 2015 at 10:16 PM
NOTE: Installation tips are at bottom!
The chair trialing experience with Alan was phenomenal (5 Star!). Especially since you know you're getting the best deal on any chair you buy due to price matching. I came from out of state to try the best chairs available in Aug 2015, and spent 5 or 6 hours there. I am glad I tried out several chairs since the features I originally thought were the most important changed after trying them all out.
This chair is great. There is no chair out (as of Aug 2015) that has the Best of Everything, just like when picking cell phones. You have to decide what features are most important for you. Before visiting, I thought that having an L track was the most important, and then maybe 2nd most important was 3D adjustments for the rollers.
At the end of the day, I picked the Infinity 8500 because 3d rollers and L track chairs had nothing against the calf massaging/stretching that this chair offered. Most of the other chairs I tried had 30-50% smaller calf sections or they would pop my legs out when stretching me. I am a 5'10" male, so I consider myself average height. Even though it doesn't have an L track, it still oscillates your hips around and uses airbags to compress/lift them. It does a good enough job for me, and the L-track chairs didn't really go as far as I expected they might (glad I tried them out). As for the 3d rollers, I just use the extra pad that comes with the chair. My wife likes the foot rollers, I think they're too strong, and so put a super thick pad between them and my foot. The chair does have speakers, but you have to load the mp3 files with a thumb drive, and there's no way to just connect your phone via aux cable or bluetooth.
I even bought this even though the demo chair's arm massagers were not attached correctly (they wouldn't massage). This is actually the reason I am docking this by 1 star. The installation of the arms is very difficult (took me over 30 minutes for just the arms). I am very happy for 2 things, one is that Dr. Alan told me to offer $20 to the delivery person (who originally wasn't going to bring it in the house due to liability) to get him to help me put it just inside the door; the chair is HEAVY but has rollers. The 2nd thing I am happy about is that I didn't order someone to build it for me, because I can see them cutting corners on arm install due to difficulty of doing it right and the ease of skipping steps. I even have a little issue right now due to the right arm detaching during some massages, but I think I forced the buckle back in well enough this time that it will stay (more on this further down). But even though I have some issues with the arm base detaching from the chair back, at least the massage attachment (attaches to the arm base) is correctly installed and the airbags work.
I use it maybe 20-60 minutes a day. I'm a little sad it sits you back up when the program is over (if you fall asleep), but it's probably good that you don't spend too much time with your oily head on the chair.
Here are my tips for install:
* The box for main chair can have the sides easily removed, you don't need to cut them off. Just pop off the top of the box, and then jimmy the sides up. You now have a 6" lip from the bottom box part that you can try to roll over or cut down. This will help if you need to return (I am keeping my chair).
* The arms are 2 parts, the arm base, and the arm attachment which has the airbags and connects to the top of the base
** To "fully" attach and secure the arm attachment, it must have 3 locks turned 90 degrees by a phillips head screwdriver.
*** SUPER Frustration/Time Trick: If you have a right-angle screw driver like http://www.amazon.com/Neiko-03044A-Ratcheting-Screwdriver-Close-Quarters/dp/B000XYOUS6, you could probably save yourself a LOT of time. You would also need a longer phillips head attachment for that screwdriver as some of the locks are a bit deeper.
** In order to get a screwdriver into where two of the locks are, you either need the above screwdriver (Sadly I didn't think of it until now), or you have to unbuckle the arm base, reach from the back of the chair underneath to find a latch to pull (you can't see it, you just have to find with touch), so that you can bend the chair-back forward. This lets you access the locks on the arm backs. Unbuckling is difficult, you have to push some latch (the directions have pictures) on the arm piece to unbuckle it from the chair-back.
** Also, one of the arms attachments was trickier than the other, putting enough pressure on it so that I was positive the lock grabbed it when it was turned.
** Then you have to get the arms buckled back onto the chair-back, and one of them seems to not have been put back on the first time (it fell off a week later during a stretch massage), and the 2nd time (it fell off a few days later during a stretch massage). The 3rd time I used their provided large Alan wrench and a mallet to tap the locking buckle device and rotate it enough onto the bolt.
* The rest of the install was a breeze.
Infinity IT-8500 Massage Chair