Human Touch has brought to the market it's first L-Track massage chair. The Novo XT is an innovatively designed chair that boasts plenty of high grade features, i.e. 3D L-track, zero gravity, Bluetooth technology, 34 auto programs, space saving design, mechanical foot rollers, a 5-year limited warranty, fitting someone up to 6'9", and so much more. White glove delivery is also included with this massage chair.
- 3D L-Track - Human Touch's first foray into the L-track market has resulted in a massage chair that offers not only an L-track roller system that will massage all the way from the neck and shoulders down to the thighs...but a 3D L-track at that!
- Mechanical Foot Rollers - Like most chairs today, the Novo XT also has mechanical foot rollers under each foot, combined with air cells to provide acupressure compression to key healing points.
- 34 Auto Programs - So many options for therapy with the Novo XT's 34 auto programs. Among so many others, this chair has full body immersion, deep tissue, recovery, and relaxation programs...including a full body stretch program.
- Bluetooth Technology - Just pair your device up with the chair and you can play your music playlists over the Novo XT's built in speaker system.
- Space Saving Feature - You can place your chair up to 2" away from any wall and safely recline your chair without hitting the drywall and scratching your paint. The space saving feature does exactly that...it takes up as little space as possible so that your chair optimizes room space.
- Lumbar Heat - Human Touch's exclusive warm air technology has been implemented into the Novo XT's feature set, to give you a warming heat throughout the lower back. The warm air continually flows up and down your lower back to loosen tight muscles and relax painful areas.
- Full Body Stretch - The Novo XT utilizes a "bend and stretch" approach to stretching the whole body. Flexion and extension of the hips and back will provide increased flexibility and relaxation.
- Fits up to 6'9" - There isn't any other chair that makes this claim! Not only can the Novo XT handle someone who is 6'9" tall, it can handle a weight of up to 300 lbs without any difficulty.
- Free White Glove Delivery - This is a big chair that comes in a big box. Not so easy to lift, so we've added free white glove delivery to make your life easier even before you get your new massage chair. Human Touch will have it shipped, delivered, unpacked, assembled, and packing material cleaned out without you having to even lift a finger.
- Chair Weight: 273 lbs.
- Chair Dimensions - upright: 63"L X 33"W X 43"H
- Chair Dimensions - reclined: 71"L X 33"W X 38"H
- Power Consumption: 260 Watts
- Synthetic Leather
- Manufacturing Country: China
- Design/Engineering Country: USA
In this post, Dr. Weidner demonstrates how to locate the stretch program on the menu of the Human Touch Novo XT massage chair.
The post Stretch…
In this post, Dr. Weidner demonstrates the back-and-waist airbags on the Human Touch Novo XT massage chair.
The post Back…
In this post, Dr. Weidner demonstrates the arm-and-shoulder airbags on the Human Touch Novo XT massage chair.
The post Arm…
Infinity massage chairs have come out with a triumvirate of new chair models that offer the 3D L-track feature, something that has been lacking in our industry. The Genesis…
I once again had the pleasure of attending the Consumer Electronics Show in Las Vegas last week to check up on the latest massage chairs. Although there was really only one…
We have added quite a few new chairs to our website over the last few weeks, including the Infinity Presidential, 3 Johnson Wellness models, the Inner Balance Jin, the Synca…
Well, ’tis the season once again and the special holiday sale prices from massage chair companies are beginning to come in. Since it is the week of Thanksgiving and Black Friday,…
This week I paid a visit to my friends at Human Touch to see their new “digs” as well as to chat about what is up and coming. They have moved their business and their recently…
Customer Question #1: Hi, incredible website with so much great information! I am thinking of ordering either the new Osaki Summit or the Panasonic EP-MA73. I was leaning towards…
We started carrying the uKnead line of chairs last year and began with the Lavita, which has been a pretty popular selling model for us. A few months ago they introduced the…
In this post, Dr. Weidner demonstrates the calf-and-foot airbags on the Human Touch Novo XT massage chair.
The post Calf…
In this post, Dr. Weidner demonstrates the seat airbags on the Human Touch Novo XT massage chair.
The post Seat…
In this post, Dr. Weidner demonstrates the foot rollers on the Human Touch Novo XT massage chair.
The post Foot…
In this post, Dr. Weidner demonstrates the best way to use the Human Touch Novo XT massage chair for the first time.
The post First-Time…
In this post, Dr. Weidner introduces the Human Touch Novo XT massage chair.
The post Introduction…
A reader of my blog recently mentioned that my review of the Novo XT massage chair by Human Touch was too long and that he wouldn’t read it because of that. So, I got to thinking…
The Novo XT massage chair from Human Touch is a unique massage chair that offers a 3D L-track feature that is not too common at the time of this writing. This chair is manufactured…
Dr. Weidner covers the latest news and notes in this week’s issue of the Massage Chair Industry Update. Some of the most important items discussed here include: stock status,…
The motivation behind writing this article about massage chairs for tall bodies is two-fold: I get lots of calls and visits from folks who are looking for a massage chair that…
A rundown on the new massage chair models that were introduced at the CES earlier this month in Las Vegas.
The post New…
Dr. Weidner covers the latest news and notes in this week’s issue of the Massage Chair Industry Update. Some of the most important items discussed here include: the approaching…
Human Touch Novo XT Massage Chair Reviews (9)
Apr 14, 2018 at 01:30 PM
Update to my previous review:
The chair provides a great massage, although the menu system is a pain to use. Settings don't save and can't be changed until you start a massage program, so I literally have to set a massage program, go into Zero Gravity mode, go into settings, set intensity (defaults to the weakest), and set the foot speed (defaults to lowest speed). But for some dumb reason, the one setting that seems to save is the stretch type (out or down), so for some reason, they opted out of saving everything and just picked that.
So the massage itself is 5/5, but the menu bumps it down to a 4/5.
However, the reason I'm giving it a 1/5 is that it's completely unreliable. When I first got the chair, it made weird stroking noises within 3 months of use, and wouldn't shut itself off when you press "Power Off and Restore". The sensors wouldn't detect that it has restored, and it would stay on until I pressed a key. Then I was sent a replacement chair, which had no issues for about 6 months, but now the roller got stuck on the track and doesn't move up and down anymore. So here I go again with talking with Human Touch support.
Definitely not worth $8000 with how poorly these chairs are built. I wish I had returned it within the 90 days.
Feb 17, 2018 at 06:30 PM
First, I enthusiastically recommend Massage Chair Relief for your purchase of a massage chair. I was a frequent visitor to this sight, spoke with Michael (LA Store) on numerous occasions over the course of 18 months, and got the best price possible from Michael during the 2017 holiday sale time-frame. Of note, no one beat the price I received, to include other massage chair stores and Costco. But price is not the only reason to buy here, the expertise, extended warranty, and return policy are the best in the business. After sale follow up was also outstanding. We received numerous letters further explaining the care and setup of the chair. Additionally, when I needed some questions answered after my purchase, Michael was still available and exceptionally helpful.
Second, The chair itself...For the money, this is probably the most vigorous (strongest massage) 3D L-Track on the market. I am very satisfied with the performance of this chair and spend up to an hour per day in it. It is a larger chair than many others and was ultimately chosen over other chairs because the track was long enough to provide a neck to glute massage for the men in the family who are about 6’, but have a very tall sitting height.
I did not want to buy a chair without trying it first, so we tried several chairs in the Dallas area over the course of a 12 month period. We tried the Osaki Pro Summit, Cozzia, and Luraco in addition to the Human Touch. I didn’t go with the Pro Summit because it seemed to grind as it massaged and I was worried about its durability. Cozzia had some interesting models, but I felt the massage depth on the HT was superior and the warranty was better. I really liked Luraco. We went to their factory several times. They offer a great tour and “test-drive” of their chairs, they design and manufacture in Dallas and provide after-purchase support from their in-factory team. I didn’t get the I7 because it was not an L-Track, but I liked it so much that I waited a year for the Legend release. I liked the Legend, it had a great L-Track range for me (5’7”), but didn’t come close to fitting my 6’ son (with the tall sitting height). It also had less width. Moving my arms around and into their massage slot was somewhat more difficult than other chairs were. On the good side, I loved its stretch mode. This chair’s stretch feature blows away the competition, by far the best in an L-track. While I really thought I’d buy the Legend, I had to choose the Novo XT so that all members of the family would fit in the chair. I really hope Luraco comes out with a full size L-Track in addition to the smaller Legend.
So summing up, definitely buy your chair from Massage Chair Relief. If possible, try out the chairs you are considering. It’s hard to decide without sitting in the chairs to see which fits you best. Last, I am happy with the NOVO XT. I made the right choice for our family, no regrets!
Feb 06, 2018 at 03:34 PM
This chair has removed over 50% of my back pain in 2 weeks. I have scoliosis, 2 compression fractured vertebrae, bone spurs, and a bulging disc. Apparently most of my pain was in the muscles that were in spasm all around those areas. This was an excellent investment in my good health! Thank you Dr. Weidner for all of your advice and expertise! It was great to be able to visit your showroom and try out over 20 different makes and models of massage chairs. That truly helped me to make my decision.
Oct 19, 2017 at 04:34 PM
I think we are as satisfied with this chair as any we could have purchased. I like that the chair can be very intense, as we have had some experience in more intense thai/chinese techniques and myofascia release. I wish the stretch could be programmed to stretch out a little more, but most of my criticisms of the chair like this are probably not going to be solved by another chair without introducing additional problems. I think this chair is the best on the market for our needs. It was between this and the Dreamwave, but the price savings of this chair won. I wish Inada would not rest on their historical success and would push development forward of a better chair for the US and European markets, rather than their newest Japan-only chairs which just include useless hocus-pocus features and designs sized for tiny people. Additionally this is an L-track chair and the Dreamwave a long S-track. I hope in a few years we will no longer have S and L track chairs, but a hybrid that provides the benefits of both (further reach to the glutes/hamstrings of the L track, and the ability to lie flat and better stretch programs with the S-track). I think most people would be satisfied with this chair, excepting those whose top priorities are stretching or very soft-touch programs (without using a blanket over the chair). I would strongly encourage anyone shopping for a massage chair to compare them in person all in the same day at one of Dr. Weidner's stores in Los Angeles or Salt Lake. It's well worth the expense of the trip for such a large purchase. By reading many of the articles and reviews on his website, we were well informed, but the personal and subjective experience of physically trying out all the chairs ruled out some preliminary top choices we had made based on facts and feature lists alone.
Oct 19, 2017 at 12:19 PM
Great experience at the showroom trying all the different chairs. The price was the best we could find and the delivery went exactly as promised. The chairs are getting well used.
Human Touch Novo XT Massage Chair