Human Touch has brought to the market it's first L-Track massage chair. The Novo XT is an innovatively designed chair that boasts plenty of high grade features, i.e. 3D L-track, zero gravity, Bluetooth technology, 34 auto programs, space saving design, mechanical foot rollers, a 5-year limited warranty, fitting someone up to 6'9", and so much more. White glove delivery is also included with this massage chair.
A portion of every sale goes to the Make-A-Wish Foundation
- 3D L-Track - Human Touch's first foray into the L-track market has resulted in a massage chair that offers not only an L-track roller system that will massage all the way from the neck and shoulders down to the thighs...but a 3D L-track at that!
- Mechanical Foot Rollers - Like most chairs today, the Novo XT also has mechanical foot rollers under each foot, combined with air cells to provide acupressure compression to key healing points.
- 34 Auto Programs - So many options for therapy with the Novo XT's 34 auto programs. Among so many others, this chair has full body immersion, deep tissue, recovery, and relaxation programs...including a full body stretch program.
- Bluetooth Technology - Just pair your device up with the chair and you can play your music playlists over the Novo XT's built in speaker system.
- Space Saving Feature - You can place your chair up to 2" away from any wall and safely recline your chair without hitting the drywall and scratching your paint. The space saving feature does exactly that...it takes up as little space as possible so that your chair optimizes room space.
- Lumbar Heat - Human Touch's exclusive warm air technology has been implemented into the Novo XT's feature set, to give you a warming heat throughout the lower back. The warm air continually flows up and down your lower back to loosen tight muscles and relax painful areas.
- Full Body Stretch - The Novo XT utilizes a "bend and stretch" approach to stretching the whole body. Flexion and extension of the hips and back will provide increased flexibility and relaxation.
- Fits up to 6'9" - There isn't any other chair that makes this claim! Not only can the Novo XT handle someone who is 6'9" tall, it can handle a weight of up to 300 lbs without any difficulty.
- Free White Glove Delivery - This is a big chair that comes in a big box. Not so easy to lift, so we've added free white glove delivery to make your life easier even before you get your new massage chair. Human Touch will have it shipped, delivered, unpacked, assembled, and packing material cleaned out without you having to even lift a finger.
- Chair Weight: 273 lbs.
- Chair Dimensions - upright: 63"L X 31"W X 43"H
- Chair Dimensions - reclined: 71"L X 31"W X 38"H
- Power Consumption: 260 Watts
- Synthetic Leather
- Manufacturing Country: China
- Design/Engineering Country: USA
Human Touch Novo XT Massage Chair Reviews (2)
Jan 22, 2017 at 12:26 AM
This is a follow-up on my review of the Novo XT dated 1/16/17:
I had written that it's not possible to adjust the intensity for Auto programs. While this is true for the 3D rollers, I wanted to mention that adjusting the intensity of the airbags massage (called Cloud Touch on this chair) is possible in all programs, manual or automatic. In fact, Cloud Touch intensity is easily adjusted by pressing the left or right arrow keys on the circular pad of the remote. It's not necessary to enter the settings menu to make an adjustment, although it can be done there as well. This makes up a bit for my initial complaint that the remote forces you to return to the settings menu too much to make adjustments. And as I wrote in my first review, the display does a good job of showing you what the current Cloud Touch intensity setting is.
Although it seems as though the remote allows you to adjust 3D roller intensity with the auto programs, you'll notice in use that after you make a change, the auto program will quickly take over. In other words, if you choose "soft," in the auto program, it won't stay on that level. Now that I've used the chair more, I understand why it's designed this way. When choosing an auto program, the 3D rollers are used at various levels during the massage. At certain times and positions the massage will be deep, and others times it will be soft. This better mimics the techniques of a massage therapist.
Additionally, you can adjust the foot roller speed in both manual and automatic programs. The foot rollers can also be completely turned off if desired.
After stating in my first review that the stretch feature isn't useful, I've been surprised to find that I'm actually using the feature. It's not an intense stretch, but I'm starting to like it, nonetheless. The default is to have the leg extension go down when stretching, but I've switched it to go out instead and this seems better to me.
Jan 16, 2017 at 12:50 PM
I purchased this chair to replace an Osim iMedic 380 that was very worn. At almost ten years old it still worked perfectly, but the vinyl covering was ripped from heavy usage. When I started researching a replacement chair, I learned that some of the newer chairs have an L-track which allows the chair to massage the glutes. As a cycling enthusiast, I decided that my new chair should have this feature as I had always wished my old chair could do this.
Although I had read that the Japanese chairs tend to be a bit more sophisticated and of better quality, I had to rule them out as they don't have this feature or foot-rollers—another feature I wanted. Given that my previous Chinese-made chair never had technical issues, I don't consider this overly risky. I settled on the Novo XT as it was the only chair to my knowledge, that had a 3D L-track at the time of purchase. I did not try the chair in-person before ordering.
Following are some of my opinions of the Novo XT. Keep in mind that I also get weekly massages from a massage therapist, so my standards for massage are high.
The chair looks good and seems well-built. In my opinion (very subjective) it's the best looking massage chair I've seen. That may not be saying much, though, as I think massage chairs are pretty ugly as a whole. This, at least, is not an ugly chair. The pseudo-leather is tasteful and convincingly leather-like. Definitely a step-up from the vinyl-like material on my previous chair. Hopefully it will be more durable as well.
The L-track does not reach the upper hamstrings as I believe is claimed, but gets the upper to mid-buttocks. You get a decent glute massage with the Novo. Additionally, the hip airbags press the IT bands to a certain extent and on some settings can be quite powerful.
Neck, shoulder, back massage is good. It's nice to have the 3D feature which brings the rollers in or out to adjust intensity and as a massage technique. Helpful, because not every user prefers the same level of intensity. The remote's intensity settings, however, do not affect the automatic programs, only the manual ones. Also, there's no way to individually zone-adjust intensity in the manual setting. For example, you can't keep intensity low in the feet and high in the other zones.
To choose different intensities in the auto programs you need to select a different massage style such as Swedish, Shiatsu, etc. The differences between each are described in the user guide, but overall they're a bit vague and it takes a while to discern the differences between each. It's not as simple as just choosing a soft, medium or hard setting for the auto programs.
In addition to intensity, the 3D feature is used as a massage technique with the automatic and deep tissue programs. The rollers can push into the tissue and not just roll or tap over it to create a stretching or hand-pressing sensation. This chair also has a true 3D mechanism. The effect is not created by simply inflating or deflating the surrounding airbags. Very nice.
Hand/forearm airbags work well. I don't have a lot of experience with these systems, but can't imagine them working much better. They inflate the different zones of the hand, wrist and forearm sequentially which is relaxing and therapeutic.
The stretch feature in the Energize program isn't particularly useful. I'm not sure if I'm maxing it out because of my height, but it stops short of actually creating a stretch in the body.
The chair is specified for users up to 6'-9", but at 5'-10", trim and average build, I need to use the second-to-tallest setting for the proper neck height. I'm sure someone taller/heavier can use the machine, but even I find the chair to be a bit more cramped than expected. My understanding is that this is one of the larger chairs, so I'm glad I didn't get one that was smaller.
This is not a chair you'll be comfortable in for just sitting at length and reading a book. It's purpose-built for getting a massage, not for being used as a lounger. As with all massage chairs, the back is not overly padded with good lumbar support. This is to allow room for the roller track mechanism. So when not massaging, the chair can feel hard, cramped and uncomfortable. Reaching to the side for a side-table or drink is not convenient because of the large side panels and arm massage mechanism.
Calf, leg, foot massage is good. Foot rollers can be a little intense, but adjusting the overall massage intensity in the settings seems to be able to lessen the pressure. This is only possible in the manual program, though. Moving the leg module out with the remote also helps and that's possible at any time with any program.
Compared to my old chair, which had far fewer airbags, this chair is noisier. With everything going at once, there's a lot of whirring and hissing. It gets the job done, but the noise doesn't necessarily help you relax. I have no idea if this chair is noisier than other chairs at this level, though. I've tried some in malls, but those are noisy environments so it's difficult to compare. I tried using earplugs which helps quite a bit. On the positive side, the airbags have the ability to inflate/deflate very quickly.
Remote control is good, but I question some of the design choices. It took a while to really understand under what conditions the different settings are active such as the intensity settings. If you just choose an automatic program, it's very easy. If you want to customize things, though, it can sometimes be frustrating as often after selecting an option it takes you out of the menu setting and you must go back to select other options. There is no memory setting, either, so you can't store your favorite manual settings. The remote's display does do a great job of telling you what is going on and the current intensity of each zone.
The chair does not do a body scan before each program. Instead, it allows you to choose your height setting before each program begins. Fortunately, it generally remembers the last setting that was used. I prefer this, as it's faster than having to wait for a body scan simply to figure out your height. You can quickly adjust the back rollers so they don't hit the top of your head or miss your shoulders and you still have the option to change the setting at any time. It takes a little experimenting to figure out your "number," but then it becomes easy.
The chair does self-adjust for leg length which does not take much time and works pretty well. Leg setting is also easily manually adjusted at any time, if necessary. As I wrote above, extending the leg module outward can help if the roller effect is too intense.
Lumbar heat works well. Bluetooth speakers are, for me, unusable, though. Sound quality is very poor.
Buying through Massage Chair Relief has been a pleasure. No complaints.
To sum up, this chair has the ability to give a very good massage that is relaxing and therapeutic. It is good-looking, sturdily built and the upholstery feels and looks great. The 3D L-track is what separates this chair from most others and it works well to reach the glutes and as an added massage technique. The chair is comfortable while massaging and creates a nice cocoon-like feeling. Used as a lounger, the chair may feel hard and uncomfortable and the cocoon-like design works against it. It's a bit noisy, but not a deal-breaker. Earplugs help. Remote control is good when using automatic programs, but just OK when using manual selections. The remote's intensity settings are confusing until you figure out that they're only applicable to the manual program. The remote's display is very good.