Customer Reviews

4.8
Based on 235 reviews
Showing 12 of 235 reviews (4 star). See all 235 reviews
  1. Customer Reviews -

    Tim Snyder (verified owner)

    This is a great chair. We definitely bought this as an investment in ourselves. The sales experience was great, and although we did buy the most expensive model in the store, we were not pushed to sit in the chair we purchased. Our sales agent was very attentive to our desires, and he had great patience as he let us lead ourselves to the chair we wanted. This was definitely a great sales experience.

    What I love about the chair: The air bags (cloudtouch) have great pressure and feel like they are really increasing the blood flow in your arms and feet. There are several different programs to choose from. My favorite is the stretching program while my wife prefers tension relief. This chair does have all the bells and whistles including a pair of Altec speakers that can play whatever music you like, or as I prefer, some of the built in sound soothers.

    What I don’t like. The pressure in different areas could be tweaked. I feel the pressure put on the Achilles is to tight and can cause some discomfort. I also feel the calf pressure could go in the opposite direction and be firmer. I also wish there was a way to increase only the calf rollers as I cannot feel them very well.

    Overall, this was the best chair we tested in the store.

    Human Touch Super NovoHuman Touch Super Novo

  2. Customer Reviews -

    Brad Beaudry (verified owner)

    The chair is great in function so far. Sometimes the tablet doesnt always operate the best. We have some questions about where our shoulders should be. And werent overly impressed with the white glove service. Worried their might be some loose pieces inside the chair from when the paneling was put back on. Also missed quite a few steps and were here awhile. I still tipped them, and wish for them the best. Im sure they will get better at installing these newer ones now. However, I do believe I would have done the job better myself, and wish I didnt pay $200 for it. Anyways, the chair thus far is still great. And my criticism is not meant to reflect upon the two guys that did the job. I just hope that the rattling I heard when they put some of the paneling on wasnt broken parts of my chair. And I wish it went smoother. My wife had her first nights sleep in a good while after on the chair. If it keeps working this well, we intend to keep it for a good long time. We also appreciate all the customer service we have received from Massage Chair Relief thus far. Great company over all, and thank you all so much for what you do.

    Ogawa Master Drive AIOgawa Master Drive AI

  3. Customer Reviews -

    Rick Altieri (verified owner)

    I tested this chair at a PCRichards store today. I had read the manual online the evening prior so I would know how to use the remote – they be complicated with all the options. I went thru ALL the remote options in the store – took just under an hour. Found it relatively easy to operate. My problem areas are middle-lower back. I was very satisfied with the massage overall especially in the lower back area. Dr. Weidner is correct in his assessment that chair responds a bit slowly but that aside I found it to function fine. By the way, the entire time I was in that chair not one salesperson asked me if I had any questions. P.C. has a very good sale on the chair but I plan to contact Dr.W tomorrow to see if his company?s price would apply. I am a skeptical person by nature ( I?m a New Yorker) & normally would not order a purchase like this online when it can be ordered locally from a reputable company like PC Richards but after spending an hour on his website my impression is that he is a straight shooter who is trying to build his business the old fashioned way – he earns it. The labor warranty at Dr.Ws is a major consideration in this decision since the Human Touch Co. warranty for parts & labor is just one year & PC RICHARDS does not offer a separate extended warranty which in the case of a large heavy mechanical device like this is an important factor for my own piece of mind. You don?t just through one of things in the trunk & drive back to the store.

    Human Touch ZeroG 5.0Human Touch ZeroG 5.0

  4. Customer Reviews -

    William Hutt (verified owner)

    The Luraco i7 is the 2nd chair that I’ve purchase from “Massage Chair Relief”. I’ve had my Infinity IT-8500 for a little over four years and the i7 for 2 months. Both chairs were purchased without me sitting in either, due to the absence of brick and mortar massage chair stores close to me.

    I purchased the i7 primarily because the 8500 physically doesn’t fit my wife, who is 5′ 3″. On the i7, my wife’s feet don’t quit fit flush with the bottom of the foot rest. That’s the only thing that doesn’t fit her on the i7.

    Our initial impression of the i7’s “Stretch Mode”, which we use 90% of the time, was disappointing in comparison to the 8500. The basic stretch mode differences came down to roller action and chair back elevation when being stretched. The i7 rollers stay at the base of your scull while the 8500 rollers start from your lower back and work their way up to the base of your scull, while simultaneously placing you in a stretch posture. The i7 reclines to a maximum of 170 degrees (10 degrees elevated) vs 190 degrees (10 degrees Inverted using gravity to assist in the stretch) on the 8500. Basically, the stretch motion is the same, while the roller action and chair elevation is what makes the difference. If your 5′ 6″ or taller and have NO back issues, such as ruptured or bulging disc, and like a little more aggressive massage, then get the 8500. If you?re shorter than 5′ 4″ or have back issues, such as ruptured or bulging disc get the i7. The i7’s “Stretch Mode” is a very gentle, slow stretch which accommodates those with back issues.

    Recently, my wife, after holding our grandson on her hip, started experiencing lower back pain which wasn’t going away. Long story short, an MRI revealed L4 and L5 virtually on top of each other, and a ruptured disc between L3 and L4. Needless to say the 8500 was no longer an option, it?s too aggressive during other portions of the Stretch Mode (Extend Mode). The i7 on the other hand, seems to help decompress her back a little which aids in reduced lower back pain. It?s by no means a substitute for actual decompression therapy, however it?s convenient when you need some relief and decompression isn?t available. In order for my wife to take advantage of the i7?s stretch mode, we had to disconnect the Seat Swivel motor, which was very easy to do. The swivel action aggravates her lower back issues (L3-L5).

    The build quality of the i7 is much better than my 4 year old 8500. The i7 is well thought out in regards to repair and replacement of any components by the consumer. Air bags are held in place with velcro or placed in zippered pouches. Mechanical components are compact and appear to be easily removable and replaceable as a module. I’ve replace some of the roller components in the 8500 and it wasn’t easy, nor did it ever appear to be an easy task. If my wife had a healthy back and the newer 8500 fit her, I wouldn’t hesitate to buy the 8500 again.

    Currently, I use the i7 at night to fall asleep. With the “Sleep Mode” turned on, I don’t have to worry about waking up with an aching neck after the massage is over. The “Sleep Mode” prevents the chair from automatically sitting you up right (start position) after the massage is over. Sleep mode on the 8500 would have spared me from a multitude of aching necks over the past 4 years. I really like the maximum 45 minute massage time on the 8500. Wish the i7 wasn?t limited to 30 minutes.

    My understanding is that you will be able to, in the future, upgrade the mother board and controller on the i7 to take advantage of the chairs updates without buying a new chair. I don’t know of any other chair where this is an option.

    Bottom line, I’m happy with the i7 especially with my wife’s condition, and still wouldn?t hesitate to get the 8500.

    Below are a few notes which might make your i7 experience even better.

    I7 Notes:

    Stretch Mode:

    The following “Stretch Mode” tip may not apply if you use the head pillow. I quit using the pillow because the pillow’s air bag’s rubbed and irritated my neck when the rollers massaged my neck and head area.

    In order to improve your upper body stretch, without the head pillow, the shoulder position may need to be increased following the body scan. The rollers should be positioned at the base (like a massage therapist would do) of your scull when the stretch is taking place. The “Stretch Mode” is the only massage mode where I change the shoulder position.

    Example: The default sensitivity during the scan is 3 while the position is a 1. Following the body scan, the sensitivity remains a 3 and the position changes to a 5 (In my case). In order to get the rollers in the correct position, I selected ?Adjust” (2nd Icon from the bottom left) then “Shoulder Adjustment”, I then increased the shoulder position to 6 (In my case). I tried shoulder position 7 which slightly bent my head forward, that’s not what you want. In addition, I also increased the neck intensity from a 4 to 5.

    The Void:

    As mentioned, I no longer use the head pillow. In my case, at 5′ 7″, my head falls into the roller track space when the rollers are below my neck. With the rollers below my neck, I end up with a fairly severe neck bend, like your looking straight up from a standing position, which hurts my neck. In order to decrease the amount of neck bend, I initially placed a folded beach towel across the back of the chair with it positioned behind my head. This helped a great deal, however I lost most of the neck massage benefits I had without it. In order to get the benefits back, I made a make shift corset for my chair.

    Corset:

    The corset should cost you less than $15 at full price. My corset is made with “SCHO NT Duck Cloth”, “1/2 inch Grommet Installation Kit”(for tarps), 2.5″ diameter pool noodle, and some small diameter Nylon rope. I purchase a 24″ X 60″ piece of cloth and folded it making the size 12″ x 60″, then installed 6 (12 total) grommets on each end of the cloth, and threaded the rope thru the grommets.

    Install the corset with the open end of the cloth up and the bottom positioned right at the top of the shoulder air bags. With the open end up you will have the option of easily adding foam or padding for more of a pillow feel. The trick is getting the corset to not ride up and away from the shoulder air bags.

    There are 2 screws on the back of the chair which I loosened and ran the nylon rope under, tied the open end of the rope back to the corset, then tightened the screws down. I then pulled the rope snug, not tight (you might pull the grommets out), working my way up from the bottom to the top then tying off the rope at the final grommet. Over time the rope and cloth will stretch so, you will have to occasionally re-snug the corset. Because of the chairs taper at the top, you will notice the top of the cloth is loose compared to the bottom (near shoulder bags). In order to tighten this up you need to cut 4 pieces of pool noodle, (2) 5.5″ and (2) 5”. Place the 5.5″ pieces, under the corset, one on each side, with its final resting location on top of the side wedge that the shoulder air bags connect to. The long side of the noodle should run parallel to the 12 inch side of the cloth. The top of noodle should be flush with the top of the cloth. You will notice a gap under the noodle, fill it with the 5″ noodle pieces.

    30 Minute Massage Limit:

    The max massage time is 30 minutes. Increase your massage time by changing the “Massage Time Settings” during a massage or recall your user settings during the massage.

    Example: Let?s say you are 15 minutes into a 30 minute massage. If you wanted to extend the massage 30 minutes you would select “Settings”, then “Massage Time Settings” , change the time to 25 minutes, then change the time back to 30 minutes. The countdown timer should have changed from 15 minutes to 30 minutes.

    Example 2: Let?s say you recalled your user settings and you are 15 minutes into a 30 minute massage. If you wanted to extend the massage 30 minutes you would simply select your user settings for a 2nd time. The countdown timer should have changed from 15 minutes to 30 minutes.

    Memory Settings
    Saving your setting is very convent, when it works correctly. There is an issue with recalling your settings too soon after the chair start its body scan.

    Example: I’ve experienced very inconsistent operational results when I recall my user settings to soon. If I recall my settings right after I start the body scan, my mid back is push up high enough to lift my head off the back of the chair a couple of inches, which really hurts my mid back. Other times, it works perfect. Its best to let the chair complete its body scan, then recall your user settings.

    Material Wear:

    Most chair manufactures do not warrant what they consider normal wear and tear on the cloth/leather covering. The rollers on my 8500 wore a hole in the back side of the back pad at around the 1 year mark. After they told me the wear hole in my pad was not covered under warranty, I looked for ways to patch or slow down the hole growth. It?s been a little over 4 years and the hole is a little bigger, so my solution appears to be working. In order to greatly reduce the amount of wear the rollers were inflicting on my back pad, I purchased a large polyester/silk fabric. I wanted it to be as slippery as possible, so when I folded the material in half and rubbed it between my hands, it had to slide freely.

    I place the folded fabric between the back pad and the chair back. Every chair is different, so how you hang/drape the fabric so it doesn’t bunch up and become ineffective will vary. I live in a high humidity area of the country. For example: In the summer, 50% humidity inside the house is about as low as I can get it regardless of how long the AC runs. In order to reduce sticking to the chair, I also use the same material between the chair and the user, plus a separate piece just for the make shift corset.

    Luraco iRobotics 7 PlusLuraco iRobotics 7 Plus

  5. Customer Reviews -

    Steve Santjer (verified owner)

    This is a review of the Fujimedic Kumo Massage Chair, in Edo Brown. We have owned the chair for 4 months at this writing, with my wife and I each using the chair about 6 times per week. I will cover features that resulted in us selecting this chair, features we like, and some details we would like to see improved.

    My wife and I have owned several massage chairs over the years. We lived in Japan for five years when stationed with the United States Air Force, and frequently tried the latest chairs offered at stores in our area near Tokyo.

    Our first chair was an inexpensive heat and vibrating massage in a glorified, cloth covered lawn chair. It was all we could afford, and seemed fine. Later, after living in Japan and trying “real” massage chairs, we set our sights a little higher. About 20 years ago, we purchased a roller based chair from Human Touch. It seemed great in the showroom, and while I was satisfied with it, my wife thought the massage was too intense. The only adjustment was slipping a thin cushion into the backrest. She stopped using it because she hurt worse when she got up out of the chair. We ended up selling it at a garage sale.

    Fast forward to 2018. On a business trip through Incheon Airport in the Republic of Korea, I tried a full featured chair in an airport lounge. Very nice, even if I couldn’t understand the remote! But, I was hooked, and started shopping when I got home.

    I wanted to get a chair that had all the latest features, would be friendly to my wife, was high quality, and looked good. I like all things Panasonic (super reliable!), but the row after row of buttons on the remote (some even hidden behind doors) would cause confusion, and I feared the chair would not get used. The Inada chairs were popular in Japan, and we liked them, but the chairs available in early 2019 did not have foot rollers.

    After months of internet research, we selected the Fujimedic Kumo. It has lots of air bags (64!), heated 4D rollers, L-track, zero gravity, foot rollers, and an open foot massage mechanism. This was important, as I have US sized 14 feet. The heated knee massage was a plus. Another unique feature is the easy to access large intensity adjust knob, located on top of the right armrest. In an instant, the massage strength can be dialed back if it is too vigorous. Perfect to address my wife’s complaint about the previous chair.

    We like:

    • The back rollers are heated, but only warm, like human hands. Don’t expect them to be “hot”.
    • The Bluetooth speakers are better than expected. We search for “Nature Sounds” or “Spa Music” on our music subscription service phone app, and off we go! The therapy lights, however, are too far back to make much difference.
    • The chair is fairly quiet during the massage, only making soft whooshing sounds from the airbags, and an occasional slight creaking noise from the shoulder airbag support when the airbag intensity is on it’s highest setting. The nature sounds from the speakers help mask any noises from the chair to keep the veil of relaxation in place.
    • The default massages are soft to moderate. Relaxing as is. It is easy to crank up the intensity of the 4D rollers (adjust knob, or touchscreen buttons) or airbags (quick access buttons on right armrest, or on the touchscreen). On the 4D highest setting, I feel like I received a deep tissue massage. Love it!
    • The stretching function that is part of the “Stretch”, “Thai”, or “Joint Care” programs is nicer and more relaxing than I was expecting. Especially in the morning.
    • When the massage completes, it leaves you right where you’re at – reclined with the speakers playing. Great if you went to sleep during the massage! (Compare this to a popular chair sold at Costco that “beeps” loudly 13 times like a garbage truck backing up when it automatically sits you up at the completion of the massage. Yuck!)
    • The touch screen is easy to navigate, only showing the functions needed at the time one needs them (not complicated).
    • It is Made in Japan, and has an additional year of warranty (3) over the similar, Made in China Cozzia Qi SE.
    • It arrived in three large boxes, well packed, and shrink wrapped onto a single skid. We chose to assemble it ourselves. It was medium difficulty if one has a mechanical ability, taking about 4 hours. The chair came with tools to assemble. The assembly manual was good, and an assembly video is available on YouTube. The chair takes a minimum of two strong people to move if assembling apart from the final location.

    We would like improved:

    • The touchscreen is too bright at it’s lowest setting, and is bright white with black or blue letters/images. The similar Cozzia Qi SE has a black screen with white letters. This is a better choice. Even with one’s eyes closed, the light from the screen is intrusive. There is a timer to have it shut off, with the minimum time being 1 minute. To turn it back on, just touch the screen.
    • It would be useful if the screen displayed a “screensaver” of the remaining massage time when the screen was asleep during the massage.
    • The zip-on bottom seat cushion’s foam insert gets rolled up in a ball inside the rear of the upholstery cover when the L-Track roller works on one’s glute’s at the lower ends of the track’s travel. The lump is noticeable when one sits on the chair. There is a hidden zipper that let me see inside the cover, and I was able to straighten the foam out, only to have it ball up again on the next massage. Only two 1” wide strips of Velcro hold this foam in place. This is no match for the rollers when the intensity is turned up. This part would do well with a redesign. This is the only issue that is preventing this chair from receiving 5 STARS from us. Hopefully, the manufacturer redesigns this part, and we can replace it.

    Why Massage Chair Relief?

    Honest, non-technical approach to selling was appealing. There are several online sources for chairs, but we chose Dr. Alan Weidner and Massage Chair Relief because he answered questions we had within a day of sending them to him. His YouTube channel is informative without being slick. The 90 day return policy is outstanding (Note: buyer must pay return freight). The Out-Of-Stater program is a great service, however we didn’t use it because a Kumo chair was not in the showroom. He is available by direct phone if you need him. One more thing, the FREE lifetime labor warranty (after the factory warranty runs out) is great piece of mind when purchasing such a hard working mechanical device.

    JPMedics KumoJPMedics Kumo

I Really Appreciate The Before Delivery E-mails From You...

"Thanks Alan, I received the massage chair on Saturday within the shipping period you stated. The shipping company was excellent; the individual who delivered the chair to my home was not only professional, but very nice! I have already used and setup the chair with no problems. By the way, I really appreciate the before delivery e-mails from you, it was a nice way of keeping me on track of the different stages of the delivery. Much thanks,"Stan TolanGardena, California

"We would recommend Massage Chair Relief to anyone who is interested in buying a massage chair"

When we first came to the store in Salt Lake it was awesome. Stephanie was so nice and knowledgeable about all the chairs that were in the show room. She had us take off our shoes and sit in each chair to see the differences between the chairs. We left that day very happy and discussing which chairs we liked the most. The next day we went to another store here and were very disappointed in the customer service and selection that was available. So we went back to Massage Chair Relief. We spend 9 hours in the store that day. We left for dinner and returned to buy 2 chairs. They were so helpful and friendly. When our chairs were delivered it was a week later. We were so excited that we called our family to come and sit in the chairs. After my father-in-law sat in my chair he went to the store and got his own. We would recommend Massage Chair Relief to anyone who is interested in buying a massage chair. If you live in Utah or surrounding states make the trip to the store. It will be well worth it. Thank you Dr. Al and Stephanie. We love you guys and we love our chairs.David and Brook GonzalesSandy, Utah

"It is a pleasure to buy from Massage Chair Relief"

I ordered this chair for my husband as a gift. It is pleasure to buy from www.massage-chair-relief.com and has very good communication. Highly Recommended. The chair was was a snap to set up. The controls are easy to use and the many different massage options hit about every spot on the body - including feet! The leather is nice and soft, it looks beautiful in my family room. Thank you,Susan QiuTexas

"I was scared ordering a big purchase item through a website, but rest assured these guys...are trustworthy"

I bought a sanyo massage chair from this website through a price match and they had the BEST deal with extra bonus gifts and EXCELLENT customer service when i called them through the phone. I was scared ordering a big purchase item through a website, but rest assured these guys answered my questions and are trustworthy. Pleasure doing business with them, the chair is working great. Thanks.Varinder SinghHicksville, NY

"Thanks again for the great service. You have a customer and reference for life."

Dr. Weidner, Received my chair on Friday. It's AWESOME!!!! It did take some adjusting to get it just right but the more I used it and explored, the more comfortable I got with it. A few observations:
  • Holding the control is a bit awkward, I might install it on a gooseneck (like the Panasonic chair) so I can see it while reclined and have easy access to it.
  • The chair does so much more than the instructions, the combinations are endless.
  • It can be reclined to the Zero Gravity position yet they don't advertise this.
Over the weekend, I had to walk away from it or I would have had too many massages! Thanks again for the great service. You have a customer and reference for life. Best of regards,Jun RoxasIrvine, California

"Your Company Is Providing First Rate Customer Service From The Initial Order...To The Delivery!"

"Dr. Weidner: I wanted to take a moment to compliment you on your customer service to date. I have been working as an executive assistant for almost 30 years and in recent years have found that customer service hsa deteriorated significantly. Your company on the other hand is providing first rate customer service from the initial order process to the delivery updates. I ordered this chair for my bosses son; perhaps one day I wil be in a position to order one for myself. Thank you for making my job easier. My best to you and your future successes." Regards,Donna Peart

"We Thank You For The Fantastic Service!"

"Hello Dr. Weidner, I wanted to let you know that...we got the chair really fast and are very happy with it! We thank you for the fantastic service and great help on the phone. Thank you! Great service!"Astrid JanssenStroudsburg, Pennsylvania

"...No wonder you are AAA rating from BBB.org"

This chair is gift for my father and he loves his new chair. My buying process was easy and you have personally replied all my e-mails and qustions. You even gave me ideas regard to removing old chair. I have great experience with my transaction, no wonder you are AAA rating from BBB.org. Your company will be my first choice for my next massage chairs. Thank you.Mina ChangWashington

"I knew that I found the right place to purchase our new massage chair."

I was ready to order a massage chair from another online vendor but after reading your articles, I decided to check them out further through the Better Business Bureau. Needless to say, they had a few blemishes on their record, which was enough for me not to purchase through them. My budget for a new massage chair was 1600 to $2000. initially. But after much research online (which was difficult to find unbiased opinions) I increased to $3000. Thanks to your wonderful staff, I was greeted so cheerfully by Stephanie who answered all of my questions and promptly checked on price matching and shipping time. I knew that I found the right place to purchase our new massage chair. I just thought you should know how much I appreciate the time and effort you have put into your research and for sharing it with consumers like me, who do not have access otherwise to trying out the chairs before we purchase. Thank you again for all of your help. We cannot wait to receive our new Panasonic massage chair. Sincerely,Lynn DettmanGreen Bay, WI

"Once I Tried The Sogno PLUS No Other Chair Was Good Enough!"

Dr. Weidner, I can not tell you how happy I am that I purchased my Inada Sogno chair from you. Your customer service is second to none. Also your personal attention went beyond what I would expect from an internet store. You do need to tell your customers they should not try the Sogno if they are looking at another chair. After taking the advice of one of your sales persons, I went to a local store and tried several of the chairs I was interested in. Once I tried the Sogno no other chair was good enough! Thank you for everything. You gave me an excellent price, shipping was exactly on the day promised. you arranged for the financing, and overall made this one of the easiest pruchases I have ever made. Thanks Again,Bill PoleraNew Jersey

"This is not an actual review of a massage chair per se,

but more of a testament to Dr. Alan's commitment to customer service after the sale. I've had this chair since May 2015 and it has performed well. About one month ago, one of the back rollers came off of the track. As I moved this chair twice between my homes, I cannot blame the chair quality. Anyway, I called Dr. Alan and he immediately started the ball rolling to get my chair repaired. I was able to secure the parts required for repair and scheduled a technician appointment. True to his word, as usual, Dr Alan covered the labor costs under his lifetime labor policy. I paid a reasonable amount for the part. The chair is working again 100%." Philip TylerNew Jersey

"Thank you for taking care of my Inada Chair.

Even after five years you found a technician to come to my home and troubleshoot a minor problem with the neck section of my chair. I am so thankful I used you to purchase my chair and take care of me."Tom BrimerTX

...Your Price Matching, Which Was Incredibly Easy And Totally In Line With Your Claims, Helped Out.

Thanks for your great service getting us our chair. We purchased the Omega Ion chair and we LOVE it. My wife has chronic back and neck problems so her doctor recomended we purchase a massage chair. Without being rich, we were worried about the expense. But your price matching, which was incredibly easy and totally in line with your claims, helped out. The chair was delivered a weel earlier than expected and our backs are so thankful. My wife uses it evey day and it is making a real difference. The only problem is keeping our friends from coming over at all hours to lounge in it. Thanks for the service and the great product. We're thrilled! Thanks,Tim and Ginny ThompsonMadison, WI

Surprising...You Have Been Great To Deal With"

"Dear Dr. Weidner Thank you for offering the massage chair at an affordable price to your patients. It has been an important investment in our health. We knew the value of the chair because we had already tried one in a specialty store. It was an easy decision to make. I have an on going problem with my neck, shoulders, and lower back, and our chair has proven to be a great way to relieve stress and pain from my neck and spine. I am very glad we purchased it, and use it on a regular basis, almost every day. Customer service was especially surprising, also. During shipment our chair was slightly torn. They were so helpful and nice on the phone and within a short period of time the company delivered a complete new chair to our door and brought it in, unpacked it for us and took the damaged one. Thank you again, Dr. Weidner, for a pleasant and beneficial experience, both by the company, and from you. You have been especially great to deal with."Marilyn Broadhead

"Being involved with college athletics, I was constantly plagued with muscle spasms.

My calves and shoulder blades were especially tight, and would inhibit me from performing my best. In search of relief, I tried medication, therapy, and even surgery. Nothing seemed to give me complete relief. That was until I tried the Human Touch Robotic Massage Chair . The Chair was able to target those hard to reach shoulder muscles with my choice of deep kneading, compression, or percussion strokes. I also enjoyed the manual stretch option on the chair. It provided enough tension to increase range of motion in all of the areas of my back. My favorite feature on the Human Touch Chair is the lower leg massage. After one session, my calves felt like new! In my opinion, the Human Touch Robotic Massage Chair provides complete satisfaction for a price that you can not beat. I would recommend this product to anyone!!"Jennifer Brantly

"Wow! What a chair! The HT-125 Human Touch massage chair that Dr. Weidner introduced me

to helped loosen my sore back after having it kinked up for several days. A great massage from head to toe."Jeanette Jepsen
Customer Reviews - broadhead

"Hi Dr. Weidner, This is Lamonte Broadhead calling.

I just wanted to let you know that the purchase of the massage recliner you made available is one of the best investments in our health we have made in a long time. About a month before we read your newsletter with the information about the chair, we had tested one in a specialty store with a price tag of over $3,000.00. We jumped at the chance to buy yours for about $1,000.00 less! We knew it was a great deal. After a hard day's work installing signs, I can sit in the chair for 30 minutes and get a great massage that relaxes me completely. The tension in my back muscles and legs is soon gone because of the different types of movements of the rollers. We use the chair nearly everyday. It is a high quality product that fits nicely into our living room decor. Thank you for making such a valuable product available to your patients." Monte Broadhead

"My husband...is telling all the guys he works with to come and get a chair from you!"

I just have to share one thing with you - I have been trying to get my husband to look at those chairs since Christmas. I wanted to get one for him for Christmas and he wouldn't do it. So it was his birthday and father's day and I told him I wanted to get a chair for him. He was very hesitant when I brought him in there. Anyway - he has back and leg issues and he now has used the chair 3 times - and I just talked to him - he works for (company withheld) - and he is telling all the guys he works with to come and get a chair from you - he said they work. He is a great spokesman for your chairs! So - he is sending people in there - some of the guys are under the impression they just vibrate - he told them - it is a full blown massage - and it works.. He made my day - and I want to thank you guys. Please tell Dr. Weidner that I said thank you. Watch for the boys from (company withheld). Thank you so much!!Bonnie HigginsSalt Lake City, Utah

"It Has Truly Improved Our Quality of Life!"

Hi Dr. Weidner, Just wanted to let you know that we are definitely loving our new chair. I apologize for not writing sooner, but we also just started about five new daily therapies for our autistic son, so when we haven't been doing that, we've been IN the chair! The Inada is everything for which I hoped, and more. The customer service was excellent, the chair was easy to operate, and all I do is tell my friends how fantastic this chair has been for us, and how it has been worth every penny. I've even started getting a "Chair-Massage Day" playgroup going for moms of other autistic children, because if anyone deserves a weekly half-hour in this wonderfully relaxing massage chair, it's parents with special-needs kids! Overall, we couldn't be more pleased with EVERYTHING about this amazing chair. You were absolutely right that I would love it. I could go on and on about how therapeutic it has been for all of us. We have improved relaxation, improved energy, more patience- it has truly improved our quality of life, and how often can you say that about a piece of furniture! Many thanks again for all your outstanding customer service, Dr. Weidner! All the best,Dawn HardyMetairie, Louisianna

"I Checked Out Many Places Before I Ordered And You Were Both The Least Expensive And Had The Most Information!

Thank you so very much for making my purchase of the Human Touch Massage Chair so easy! From the beginning to end your contact and support was wonderful! The chair arrived perfectly and exactly when they said it would. I have Fibromyalgia and massage is one thing that helps ease my pain but it is time consuming and expensive to go for a massage every day. I put our new chair in the living room and we have used it everyday. My husband and sons all use it too and think it's wonderful. Your website is wonderful and the free gifts were very useful. Please feel free to use this message on your site as testimony for a satisfied customer! You are the best! I checked out many places before I ordered and you were both the least expensive and had the most information! THANK YOU!!Barb Vittetoe

"I highly recommend you and your HT-1650. Thank You!!!

WOW! What a great chair. I bought the HT-1650 and could not be more impressed! I am a surgeon with occupational back issues and this chair is making a big difference in my back. The delivery and set up was flawless and the chair operates perfectly. I highly recommend you and your HT-1650. Thank You!!! Michael Phillips, M.D.Oconomowoc, WI

"I bought a Panasonic massage chair over 5 years ago.

I had a problem where it stopped working recently and it was also outside of the warranty. I contacted Massage chair relief to find out who I should contact to get it repaired, and to my surprise, Alan sent a repair technician to repair it for free. Great customer service and support." - Aaron Hansen, Utah "The Lifetime Labor Warranty really works! My chair was over 2 years old so only parts, not labor, were still under warranty from Osaki. Luckily, I purchased the chair from Massage Chair Relief, who offers a lifetime labor warranty. Alan Weidner helped me in my communications with Osaki to ship me a replacement part and followed up with them via email when they were slow to respond. Once I received the part, he found a tech to install the part. It took 3 visits to find and fix the issue; a different part was installed each time but the issue didn’t get fixed until the 3 rd visit. This meant Alan honored the labor warranty 3 times before the issue was identified and fixed! The level of customer service from Alan was top notch and he made the process as easy as possible,responding promptly to my emails, never hesitating to send a tech 3 separate times, and most importantly, he didn’t stop working with me until the issue was fixed, saving me hundreds of dollars in labor. If I purchased the chair from another vendor, I would have either shelled out hundreds of dollars in labor costs or thrown the chair away. Thank you Alan!"Jason LimCalifornia

"The warranty is real! I purchased a massage chair from the online store 3 years ago.

At the time, I had seen some chairs at Costco, and planned to buy one from Costco until I saw better selection on this website. I purchased an Ogawa Refresh chair sight unseen (except for web reviews). At the time of purchase, a lifetime labor warranty was included from the store. I assumed this would be of little use (I have not had good experience with warranties from other stores). Fast forward to 2019, the shoulders of the chair became disconnected. I contacted Dr. Weidner, and he was exceedingly helpful. He had the cost of the repair invoiced directly to him, so I never even saw a bill. I highly recommend this store and the excellent service and warranty. I would not hesitate to purchase another massage chair from this store. You can believe in the lifetime labor warranty!" Julie CFairfield, CA

The Lifetime Labor Warranty really works! My chair was over 2 years old

so only parts, not labor, were still under warranty from Osaki. Luckily, I purchased the chair from Massage Chair Relief, who offers a lifetime labor warranty. Alan Weidner helped me in my communications with Osaki to ship me a replacement part and followed up with them via email when they were slow to respond. Once I received the part, he found a tech to install the part. It took 3 visits to find and fix the issue; a different part was installed each time but the issue didn’t get fixed until the 3 rd visit. This meant Alan honored the labor warranty 3 times before the issue was identified and fixed! The level of customer service from Alan was top notch and he made the process as easy as possible,responding promptly to my emails, never hesitating to send a tech 3 separate times, and most importantly, he didn’t stop working with me until the issue was fixed, saving me hundreds of dollars in labor. If I purchased the chair from another vendor, I would have either shelled out hundreds of dollars in labor costs or thrown the chair away. Thank you Alan!Jason LimCalifornia