Mail Bag – IT-8500 vs. OS-7075R; HT-7450 vs. MA70 vs. J6800

Can you help me make the right choice between Infiniti IT-8500 and Osaki OS 7075R? We want a good massage chair with zero gravity functions. My wife likes a stronger massage and I am more of a relaxing massage type of a person. My wife really cares about upper back and shoulers and neck. Any advice? Thanks, Martin Continue reading “Mail Bag – IT-8500 vs. OS-7075R; HT-7450 vs. MA70 vs. J6800”

Zero Gravity or Not – That is the Question!!

astronautZero gravity has become a very popular feature among massage chair models and among massage chair shoppers. I get asked all the time about whether a particular model has zero gravity or not. Funny thing is, most folks think they want it but have no idea what it really is!

But, is zero gravity something that you really want in a massage chair? I will define it and then explain to you the pros and cons of zero gravity, especially as it pertains to you, the user, and your therapeutic experience with or without it in your massage chair. Continue reading “Zero Gravity or Not – That is the Question!!”

Mail Bag – OS-7075R vs. OS-Marquis; Chair For Neck & Shoulder

emailHere are some great questions from customers, just like you, from our Mail Bag…

Hi there, I’m just wondering what would be the better chair out of the Osaki OS-7075R and the Osaki OS-Pro Marquis?

Hi, Henry
Thanks for your email. I would have to say, based on straight feature-to-feature comparison, that the OS-7075R is the better chairs. A little more money, but more features. Both chairs are made in the same Chinese factory, so they have body styles that are reminiscent of each other. The 7075R has had a few more tech support issues that Osaki has had to deal with, but the OS-Pro Marquis is very new and it’s reliability has yet to be determined. Continue reading “Mail Bag – OS-7075R vs. OS-Marquis; Chair For Neck & Shoulder”

Thinking About the OS-7075R? Check out the OS-3D Pro Cyber Instead

OS-3D Pro Cyber
OS-3D Pro Cyber

When I first saw the Osaki OS-3D Pro Cyber I thought the body styling was very reminiscent of the Osaki OS-7075R. As you may or may not know, the OS-7075R model has had it’s fair share of breakdown problems and was built in a different manufacturing plant than the rest of the Osaki models. Because of that, I thought maybe the Cyber had been built in the same factory and maybe, just maybe, it would have the same problems as the 7075R.

Well, I was happy to find out during my visit to Osaki in October, that the Pro Cyber was built in the same large, well-known factory in China where the rest of their models are built…models which have a great, proven track record.

So, I submit to you that if you are seriously considering the OS-7075R, take a long, hard look at the new OS-3D Pro Cyber. Yes, it is more expensive, but here are the things that impress me about this chair… Continue reading “Thinking About the OS-7075R? Check out the OS-3D Pro Cyber Instead”

Does Osaki Have Backlit Remote Controls?

I recently had a comment on one of my posts asking if the Osaki chairs had backlit remote control buttons. What that means is if there is a light behind each button or behind the remote face as a whole that would allow the user to see the buttons in the dark. This is a legitimate question as many folks use the chair in a dark or poorly illuminated room and have trouble seeing the buttons if they are not backlit.

So, I emailed Osaki and asked one of their experts if their chairs had backlit remotes. Below is a list of each chair, whether or not it’s remote is backlit, any additional comment relayed to me by my Osaki contact, as well as images of each remote control. I hope this helps. Each company has a different type of remote and not all of them are backlit. Perhaps someday I will present a full article going through each company’s remote back lighting. Continue reading “Does Osaki Have Backlit Remote Controls?”

News & Notes for Week of 10/04/2013

I will be mentioning these things on my biweekly Massage Chair Industry Update video next week, but for those who prefer the writtennews word, here are some things to be aware of currently:

  • Osaki is offering a 2 year parts and labor, in-home warranty, with two more additional years of parts only, on their new OS-3D Pro Dreamer massage chair. This offer is for chairs bought from and is good until the end of the year. A very nice promo for you who are interested in this chair.
  • By the way, we just got the OS-3D Pro Dreamer in our showroom and I wrote a review of it yesterday for your perusal. Here is the link… Continue reading “News & Notes for Week of 10/04/2013”

Massage Chair Roller Track Length and the Low Back

The length of the roller track in a massage chair determines how high and how low the rollers will travel along your spine. It goes


without saying that the longer the roller track, the more of your spine will get massaged by the rollers. For example, the Panasonic MA70 has a roller track of 31 inches, whereas the HT-7450 from Human Touch has a roller track length of only 24 inches. When you sit on the two chairs, one after the other, and compare the feel of the rollers, it is obvious that the rollers of the HT-7450 do a great job reaching the top of the neck, but only get down to the belt line of the low back area.

The Panasonic MA70, with it’s 31 inch track, on the other hand, also reaches up to the base of the skull at the top end of the roller track, but hits the buttocks and sacral area very well. When comparing these two chair models, one can see that the difference in length of the roller track is felt primarily in the low back area. The HT-7450 only goes as low as the belt line; the Panasonic MA70 gets down into the buttocks. Now, let me muddy the waters a bit. Continue reading “Massage Chair Roller Track Length and the Low Back”

From the Mailbag: Raynaud’s and a Stinky Sogno?

Stinky Sogno

I had a customer contact me about a smell that was originating from his new Inada Sogno. He described it as a “strong plastic/chemical smell” that was not dissipating right away. He contacted Inada and was told that the oils and other lubricants of the new motor were the source of the odor and that it would go away within 2 weeks to 2 months.

The interesting thing is that I have been selling Sogno’s for almost 5 years and have never heard of this before. I suspect that if it happens with Sognos, other models of other companies may have this issue as well. I would love to hear from any of you if you have experienced this phenomenon before with your massage chair, be it a Sogno or any other model for that matter. Continue reading “From the Mailbag: Raynaud’s and a Stinky Sogno?”

If Not The Osaki OS-7075R, What About The OS-7200H?

Osaki OS-7200H

Over the last two weekends I have had visitors come from out of town and spend hours at the showroom. After extensively testing almost every one of our 14 floor models, both parties settled on the Osaki OS-7200H as the lower cost alternative to the Inada Sogno (which everyone wants, but not everyone can afford)! I was quite surprised that both folks picked the OS-7200H…not because it is not a good chair, but only because online the most popular sellers are the OS-7075R and the IT-8500. Now, I have seen two OS-7200H sales after all other models, including the Inada Sogno and Panasonic MA70, were tested.

So, why the OS-7200H over the popular OS-7075R? Here is what I believe are the reasons: Continue reading “If Not The Osaki OS-7075R, What About The OS-7200H?”

A Good Massage Chair For A Dentist?

Inada Sogno

Here is an email I recently received from a dentist who is complaining of upper back, neck, and shoulder pain. He wants to know what chairs might work for him. This information could apply to anyone who suffers from these symptoms…

I am a dentist in Colorado and I have been looking into a massage chair due to some work related back, neck and shoulder pain. The Inada really looks to be the rolls royce of chairs but I want to know if any of the other chairs can do the same things. 8K is alot of money but if there truly is that much of a difference I would like to know. If you think the Osaka or Infinity will help me out in similar fashion I would like your opinion. Thanks. Ken Continue reading “A Good Massage Chair For A Dentist?”

10 Cool Massage Chair Features (Part 1)

I was just thinking about some of the cool and unique functions and features that I see on some of the chairs I carry. It is amazing to me how interesting and innovative some of these features are. Pretty smart designers and engineers have made the massage chair industry  a lot of fun. I will discuss 10 things between Part 1 and Part 2 of this article.

Here are the first 5 things I’ve found to be kinda cool in some of the chairs we carry: Continue reading “10 Cool Massage Chair Features (Part 1)”

News and Notes – 01/28/13

Here are some things of interest in the massage chair world…

ZeroG 4.0

1. We have the ZeroG 4.0 and the Panasonic MA70 in our showroom now. These are two chairs I’ve wanted to have in the showroom for a long time and now we have made the room and budget for them. Both great chairs. I will write a brief prelim review of both chairs in the weeks to come. Videos will also be coming soon for both models.

2. We added the 6 Cozzia massage chairs to our website. I still don’t have the details but the images and pricing is up. The Cozzia line is another Chinese-made line with a very low price point. It serves a niche in the industry not well served by other lines…most of their chairs are under $2000 making massage chairs very affordable for pretty much anyone. With PayPal’s “Bill Me Later” financing program along with our GE Capital financing, almost anyone can get a massage chair in their home or business.

I don’t have a Cozzia chair in my showroom yet, but hopefully will have one soon to write about and make videos about. I will be meeting with Cozzia VP, Greg Hunsucker, on Wednesday at the Las Vegas Furniture Market. I will be interviewing him about the chairs and the company. I am looking forward to becoming more familiar with this brand and learning more about how they came into existence. Continue reading “News and Notes – 01/28/13”

Video & Transcripts of Massage Chair Industry Update 12/04/12

Transcript of Video Titled “Massage Chair Industry Update – December 4th, 2012”

Alan: Hi, this is Dr. Alan Weidner from ‘‘ and today we are doing our massage chair industry update for the week of 12-04-2012. And we have some fun stuff to talk about today. First of all, I just want to, again, go over stock and we’re getting close to Christmas. Continue reading “Video & Transcripts of Massage Chair Industry Update 12/04/12”

Infinity IT-8500 vs. Osaki OS-7075R – Part 1 (Similarities)

Boy, have these two models become popular! Still not as popular, individually, as the Inada Sogno, but certainly giving the Sogno a run for the money. I get asked all the time what the difference is between the IT-8500 and the OS-7075R because of some similarties, principally in price and the mechanical foot roller feature. Well, here is my review of the two chairs, based on the literature and based on practical experience since we have both of them in our showroom.

Let’s start with the similarities and then move on to the differences (even among the similarities, there are some differences which I will explain): Continue reading “Infinity IT-8500 vs. Osaki OS-7075R – Part 1 (Similarities)”

Post-Black Friday/Cyber Monday Stock Status!

Well, it was a very busy weekend in the massage chair industry, as it is in most retail businesses. I thought a stock update would be helpful for you this morning so you know what is available as of today:

1. Human Touch – HT-9500 (espresso color) is back ordered until the first week of December; ZeroG 4.0 (espresso color) is back ordered until late December; the ZeroG 4.0 in black is in stock but under heavy inventory pressure and will be restocked in late December. It could be out of stock long before then.

2. Inada – the red Inada Sogno is back ordered until later this week; there is about 1 week of inventory left of the Inada Sogno in creme and the black leather Sogno. So, if you want those colors order NOW. All other models and colors are shipping without delay.

3. Infinite Therapeutics – stock is good on all chair models and colors for the time being. The new IT-8100 has not arrived yet for the first shipments, although that model is available for purchase. It should be here this week.

4. Osaki – The brown and ivory OS-7075R’s are back-ordered until mid-December; the black OS-7075R is back-ordered until December 6; the OS-3000 in black and brown is out of stock, but there is no date for a new shipment; all OS-1000 colors are out of stock until the end of the first week of December;  every other model is in good stock.

5. Panasonic – all available models are in stock, with some inventory pressure.

6. Omega – all chairs are in stock.

Considering that we just got through the busiest shopping weekend of the year, stock is not too bad. But, having said that, I will also say that it will change with each succeeding day as we march toward the Christmas cut-off. I feel pretty secure telling you that if you have your orders in by Monday, December 17th, there is a fabulous chance that your chair will get to you by the 24th. Of course, if you order white glove delivery or if you live in a remote place that may not be the case. But, call to be sure if you are concerned at all.

Dr. Alan Weidner


News and Notes for Thanksgiving Week!

A wonderful week ahead as we get into the Thanksgiving holiday in the USA. I know my friends and family in Canada have already celebrated Thanksgiving in October, so consider this a late holiday greeting!

I am very grateful to all of our site visitors, our clients, and our YouTube viewers. You have made this such a fun industry for me to be a part of. I absolutely love being in the massage chair industry.

Lots of stuff to talk about today, most of which I will discuss later today in my biweekly Massage Chair Industry Update video, which you will able to see on our YouTube channel, Continue reading “News and Notes for Thanksgiving Week!”

New Osaki OS-7075R Chair Live (plus a little chat about copy-cats)

The new Osaki OS-7075R massage chair is now up on our site here:

This chair is exactly the same chair as the Osaki OS-7000 except for the addition of mechanical foot rollers and a higher horsepower motor running the massage rollers. Of course, the foot rollers have been becoming increasingly popular, particularly with the early success of the IT-8200 and IT-8500 from Infinite Therapeutics. The Omega Montage Pro is the only other chair we carry that also has the foot rollers.

Pursuant to Osaki’s announcement of the new chair model, they also said that the OS-7000 will be discontinued. No new inventory of that model is coming in and as soon as the colors are all sold out, that chair will be removed from their list of available models. I understand that the brown and taupe colors are already gone so if you still want the OS-7000, which is $300 less than the new OS-7075R, than black and ivory are the only colors available…and, as I just said, they will only be available until they are sold out. Then, no more OS-7000.

Osaki OS-7075R

I had an interesting experience this morning as I was perusing the world of massage chairs on the internet.  I came across a website that had my comparison chart available for their clients, virtually word for word, without giving credit to the soure of the chart. Fascinating! I am told and have read that imitation is the sincerest form of flattery but I must say I’m  not sure if I’m flattered or bothered. I put about 4 months of research and work into that chart and love it like it’s my own child (now, that’s weird). I hope people appreciate the time and effort that went into it but I also hope that when content is plagiarized, that credit is given when credit is due. There…I got that off my chest. Now onto some true massage chair news…

Inada announced today that the price of their extremely popular Sogno Dreamwave will be going up AGAIN next year. This time the Minimum Advertised Price will go up $200 to $7999. It continues to amaze me how the price of this one model goes up every year and, yet, it continues to be a top seller. People just love this chair, especially the discriminating shoppers.

We are told that it is going up because of “ongoing exchange rate pressure, higher transit costs, and increased manufacturing expense.” The question I have is “Why is the price of the other Inada chairs staying the same if they are subject to the same “ongoing exchange rate pressure, higher transit costs, and increased manufacturing expense”?” The Yume and the i1 will remain at the same price schedule. Who knows?

The Sogno price increase will happen on February 1, 2013.

Dr. Alan Weidner

Some Massage Chair News (Inc. New Osaki Model!)

A couple of things have come across my desk this week that I thought you’d like to know about…

1. Osaki has introduced a new massage chair model, the OS-7075R. This chair is exactly like the OS-7000, except for two things: a.) the new 7075R will have mechanical foot rollers. Foot rollers seem to be all the rage right now, thanks in part to Infinite Therapeutics’ success with the IT-8200 and IT-8500, both of which have mechanical foot rollers; and b.) the motor that powers the roller system in the OS-7075R has more horsepower, thus giving the roller mechanism a little more kick and firmness. So, yes, that means the OS-7075R has a little stronger roller system than the OS-7000. When I say it is exactly alike except for those two things, I also mean it looks exactly like it as well.

2. A a result of the new OS-7075R, Osaki will be discontinuing the OS-7000 once existing stock and shipments have been exhausted (I’ve got a black floor model for sale now, I guess. Give me a call at 801-651-2026 if you are interested in it!).

3. The brown Osaki OS-7000 massage chair is back ordered for 18 days for the BROWN color only and the Osaki OS-3000 in BROWN is back-ordered for 8 weeks.

4. Infinite Therapeutics is working on releasing another new model before the Christmas shopping season. I don’t know much about it, but it will probably be a tweak to the current best-selling IT-8200 and IT-8500. I will let you know the moment I learn more.

5. Human Touch is back-ordered on the Espresso-colored HT-9500 until early November. Everything else is currently in stock.

Well, that’s about it for today. You can also check out my biweekly Massage Chair Industry Update video for 10/23/12 here for more of the latest and greatest.

JUST A WARNING: we are getting close to the busiest season for massage chairs. If you are thinking of getting a massage chair for Christmas, my strong recommendation would be to buy now when stock is really good for all companies. If you want until later in November, you may be having to settle on models and colors that may not be your first choice. Just a word to the wise!

Dr. Alan Weidner