3D Rollers – ZeroG 4.0 Massage Chair (Video)

Zero G massage chair
Zero G massage chair

Transcript of Video Titled “3D Rollers – ZeroG 4.0 Massage Chair”

[SCREEN TEXT: 3D Roller Technology]

ZeroG 4.0Alan: Hi, I’m Dr. Alan Weidner from ‘Massage-Chair-Relief.com’ and today we’re going to discuss the 3D roller technology in the ZeroG 4.0 massage chair from Human Touch. Now, 3D roller technology means that the rollers can be moved forward or back, to increase or decrease the intensity of the roller massage, respectively. Now, this is a feature that’s fairly – it’s not been common in the past, or you don’t – you didn’t find it in a lot of chairs, but now it’s becoming increasingly popular, and you see it in more and more models. Well, Human Touch is one of the pioneers of 3D roller technology, and they’ve had it on their chairs as long, as far back as, I think, since I started in this business 9, 10 years ago. Anyway, what I’m going to show you is, on this remote control, I’ve already turned on the rollers here on the neck region of the 3D, and you’ll see on the remote control, there’s a section here called ‘Intensity and 3D.’ What’s unique about this chair is that you can increase and decrease the intensity of the shoulder region, independent of the low back region. You’ll see we’ve got a low intensity here on the shoulders, and a medium intensity on the low back. That is very unique, because in every other chair that has 3D roller technology, it’s one setting for all areas of the spine.

[SCREEN TEXT: ‘www.massage-chair-relief.com’ 888-259-5380]

Alan: So, if you increase the intensity of the rollers on, say, the Inada Sogno, or on one of the Osaki chairs, like the Cyber or the Dreamer, the chair, the rollers will move forward in, for the whole spine, not just a sectional area of the spine, and that’s what this chair does. So, you’ll see, you’ve got the shoulder region, and we’re going to show that here. We’ve got the rollers now, and if I push this button, it goes to the second level, and then it comes out to the third level, and it’s really hard to see this, but the rollers have actually moved forward. Now, now they’re coming forward, you can see them coming forward a little bit more, if I retract – if I bring this back up again, if we wait until it comes back up again, and I retract it back up to setting number one, now the rollers start to – now they’ll pull back in again, now they’re pulling back in. So, it’s hard to see there, but what I’m trying to show you is that, you can move the forward and back, for the shoulders, independent of the low back, which is very unique to this chair, you don’t see that in any other chair on the market. So, if you want a very nice-priced chair that has the zero gravity, and it has a phenomenal foot-and-calf massage, and has 3D roller technology, the ZeroG 4.0 is a great option. I hope you found this video helpful. If you did, please feel free to share us and ‘Like’ us on all your social media platforms, Twitter, Google Plus, Facebook, YouTube, and please, subscribe to our YouTube channel if you’d like to be updated with subsequent videos that we put out, and we try to put out one to three videos every week. I’m Dr. Alan Weidner from ‘Massage-Chair-Relief.com,’ thanks so much for visiting today, and we will see you on the next video. Bye bye.

Click on the following link to watch this Human Touch ZeroG 4.0 massage chair tutorial on our YouTube channel.

Osaki Pro Cyber vs. Infinity IT-8500 (Part 2)


Here is Part 2 of my comparative review of the Infinity IT-8500 and the Osaki Pro Cyber massage chairs. Click here to check out Part 1 of my review.

MP3 jack Cyber
Cyber MP3 jack & speaker

8. MP3 Music System – You can get music playing on both chairs, however their systems are quite different. The Cyber has a simple 3.5 mm jack that can plug into your mobile device. You can just handle your music from your device and it plays over the speakers of the chair. The IT-8500, on the other hand, at the time of this writing, has a USB port at the back of the chair into which you would plug in a jump/thumb drive with your downloaded music. You can adjust the music from the remote control. The music system on the IT-8500 is an older technology and not very efficient. However, the speakers on the IT-8500 are far superior to those of the Cyber – you will enjoy better sound on the IT-8500. Advantage: Draw (their strengths and weaknesses offset each other, in my humble opinion).

9. Vibration – For some strange reason, vibration is not a commonly found feature in a lot of massage chairs. I find it quite soothing, yet some folks find it irritating. It is quite a personal preference. Well, if you like vibration, the Cyber would be one of the chairs you’d want to consider. The chair vibrates in the seat area and can even be synched with the bass line of the music playing over the MP3 music system from your phone. The IT-8500 does not have a vibration feature. Advantage: Osaki Cyber.

10. Inversion – This is a term that suggests a recline past 180 degrees horizontal. Infinity lists inversion as a feature of it’s IT-8500, but it’s true recline angle is 178 degrees. It reclines further back than almost every other massage chair and that really serves a useful purpose in the stretch program, but it is not truly inversion by strict definition. The Cyber has a max recline angle of 175 degrees. 3 degrees doesn’t sound like a lot, but when you sit on the chairs, one after the other, you can really notice the further depth of recline in the IT-8500. Advantage: IT-8500.

11. Stretch Program – I would have to say the IT-8500 has one of the best stretch programs in the whole market. It uses the shoulder and foot airbags to pin down both ends of your body, while also reclining to 1798 degrees. It is a wonderful feature, one that influences a lot of people to buy the IT-8500. The stretch program of the Cyber is OK, but nothing to write home about. It essentially involves airbags grabbing both arms and the chair reclining. It feels more like an arm stretch than a body stretch. One customer noticed that she enjoyed the stretch better in the Cyber if she removed her arms from the arm airbags altogether. Advantage: IT-8500.

IT-8500 Remote Control
IT-8500 Remote Control

12. Manual Settings – As with all massage chairs, the user can select an auto program, which will have every massage function preset, or the user can customize their massage using the manual settings of the chair. Both the Cyber and IT-8500 have manual settings, but the Cyber manual programming is a little more intuitive to use, whereas those of the IT-8500 are a little different and will need some practice to get used to them. The Cyber has more massage modality options that give you more massage options in the manual mode. Advantage: Osaki Cyber.

13. Recommended Maximum User Weight – Most chairs have user weight limits of around 265 – 285 lbs, and both of these models fall within that range. The Cyber can optimally handle 265 lbs; the IT-8500 can optimally handle 285 lbs. If you are over that weight limit, the chair will most likely work just fine, but the strain on the mechanical parts will quite possibly wear out the chair a little sooner than it would with someone who is under those weights. Advantage: IT-8500.

14. Power Consumption – Quite a few people ask me about power consumption because of a concern for high energy usage and cost. I can tell you that these big chairs surprisingly use a relatively small amount of energy. Most have wattage similar to or slightly higher than a lightbulb! The Cyber is a 300 Watt chair, the IT-8500 is a 170 Watt chair. Advantage: IT-8500.

That covers most of the important features. Now, I would like to throw in a few other things to consider. As I mentioned in Part 1, I have both chairs in my showroom. I would have to say that the overall comfort of the IT-8500 is superior to that of the Cyber. I would also tell you that showroom sales  are significantly higher for the IT-8500 than for the Cyber. We do price matching, so price is not an issue when it comes to buying in our showroom. I could honestly say that the IT-8500 sales outpace those of the Cyber by at least 10 or more to 1. In other words, for every one Cyber we sell, we sell more than 10 of the IT-8500. It is a very popular chair with a feature set that really appeals to the general massage chair shopper.

One last feature I want to talk about is the neck massage. A lot of chairs don’t have a super neck massage. Most folks complain that the neck massages on chairs is not deep or intense enough. One of the strong points of the IT-8500 is its superior neck massage. It is fabulous and a game changer for a lot of chair shoppers in our showroom. The Cyber has a good neck massage, but not an exceptional one, like the IT-8500. Just thought you’d like to know!

I hope you found this 2-part comparative review helpful.

Dr. Alan Weidner

P.S. Give us a “Like”, “Share”, or “+1” and leave me a comment or question below to share what you learned or ask any questions, so other folks can benefit from this material.

Osaki Pro Cyber vs. Infinity IT-8500 (Part 1)

Osaki Pro Cyber
Osaki Pro Cyber

I get asked a lot about the comparison between the Infinity IT-8500 and the Osaki Pro Cyber massage chairs, since they are similarly priced, have a similar feature-set, and are both quite commonly analyzed by chair shoppers. So, I figured I’d write a comparative review to help sort through the feature-sets and help you make the decision that’s right for you. The fact that I have both models in my showroom really helps, since I have experienced both and have seen the public’s response to both. I’ll share the feature comparison, but I’ll be adding my own commentary along the way along with which chair has the advantage on each feature, based on that experience. Since this review is quite long, I’ve broken it down into 2 parts. Continue reading “Osaki Pro Cyber vs. Infinity IT-8500 (Part 1)”

Mail Bag – Scoliosis; Health Insurance; IT-8500 vs DreamWave

email sign with mouse
email sign with mouse


Can you recommend a massage chair or chairs that are best for my severe scoliosis (74% the larger curve).

Thank you, Dennis


Hi, Dennis
Thank you so much for your email. You certainly have a significant scoliosis and most chairs will address the thoracic musculature quite well. I would suggest sitting in a massage chair at a local store to make sure that it does not irritate your scoliosis. My only concern is that with a large Cobb angle the rollers might hit your vertabrae as well as your musculature. If that is the case, you might have some discomfort from the roller system. Let me know if you try, or have tried, one out and how the chair affected your back. Continue reading “Mail Bag – Scoliosis; Health Insurance; IT-8500 vs DreamWave”

Mail Bag – Panasonic MA70 vs. Dreamwave; Pro Cyber vs. Short Folks; DreamWave Remote Idea

Panasonic MA70 Massage Chair
Panasonic MA70 Massage Chair

Dear Alan, I have scoliosis and arthritis and had initially thought to buy a Panasonic EP-30007. I am 5’tall and like firm massages and a good stretch to get me out of spasm. I’ve had one lower back surgery thus far ( synovial cyst ) and one bout of shots to numb nerves for sciatic and severe pain.


Years ago at a Las Vegas trade show I thought the Panasonic was the best chair but as I recently started looking around for a showroom ( east coast NYC area) to try one I discovered out of three showrooms, NY, NH and PA, no one had a Panasonic on their floors even though they sold their chairs. I was told consistently that they had old technology and people didn’t seem to like them so the owners did not want to take up space on them. I tried contacting the Panasonic Website for a place to try them in my area but got no response. Continue reading “Mail Bag – Panasonic MA70 vs. Dreamwave; Pro Cyber vs. Short Folks; DreamWave Remote Idea”

Mail Bag – Inada Sogno Timer; Compact Chair; Intense Massage

emailEmail Question #1

Hi there. Is there any way to get around the built-in 15 minute timer on the Inada Sogno?

My Response #1

Thanks for your email. The sessions can last from 15-20 minutes in length depending on the body scan findings, but other than that you can’t adjust the session timer. The good thing with the Sogno, though, is when the program stops the chair will not come back up to the parked position but stay where you had it reclined. You just need to push the program button again and it will start up with you in the very same position. Continue reading “Mail Bag – Inada Sogno Timer; Compact Chair; Intense Massage”

Will You Fit In A Massage Chair?

measuring-tape-detail-3-1285564-mOne of the most frequently asked questions I get from massage chair shoppers lately is whether the chair they are interested in will fit them. I suspect that with a larger body frame, broader shoulders, and higher weight, some folks are concerned about getting a chair that doesn’t fit them right. When you take into consideration all the chairs that have integrated thigh and shoulder airbags, this becomes a valid concern.

I find myself running down to the showroom more and more, taking measurements of distances between shoulder airbags and thigh airbags to see if a chair will fit for a particular customer. Earlier this week I was doing that very thing when the thought came to me that I should take a measurement of each chair in my showroom that has thigh and/or shoulder airbags and post those measurements here on the blog so that it becomes a resource for you, the massage chair shopper. So, without further adieu, here is the list of chairs along with their accompanying measurements. The first number is the distance between the inside of each thigh airbag; the second number is the measurement between each shoulder airbag. If the chair does not have shoulder airbags, I put “N/A”, representing “Not Applicable”: Continue reading “Will You Fit In A Massage Chair?”

Mail Bag – Iyashi vs. IT-8500; Sogno vs. iRobotics 6S; Broad-Chested Guy

Hi. The Iyashi has 49″ roller track,buttocks and thighs roller massage. I thought the 8500 also had a 49″ roller all the way down to the buttocks. When I do the compare models on your website I don’t see it listed for the 8500. Yes / No ? The newer Iyashi doesn’t have Neck/Head Airbags like the 8500 ..yes /no ? I also see the 8500 doesn’t have vibration and the new Iyashi does. Where does it vibrate on the Iyashi ? They both have Zero Gravity but I notice the 8500 has 2 stages and the Iyashi has only one. What are the pro and cons having 2 stages VS one stage ? I really like the Inversion feature on the 8500 and notice the Iyashi doesn’t have it. Is this the same as the Power Recline ? My job has me on my feet all day. I work outside here in NYC and walk 5-6 miles a day and have to wlk up 5-6 flights of stairs several times a day up and don. So my calves are in knots and feet on fire at the end of day so the foot rollers for the 8500 /Iyashi is a must. I also carry a backpack that weighs at least 20-25 lbs on a normal day. None of this is helping my back or neck (herniated discs) . I like deep hard massages so the least air bag features for back and legs is best for me. Too bad they don’t have the rollers for the arms or head ..lol What are Quad Style Rollers compared to other rollers ? Alos..Do any machines actually have Grasping/Gripping..I see that lisyed as a spec but haven’t found a model with that feature yet. Also. what is Junetsu ? Thanks for your time ..appreciate it ! Continue reading “Mail Bag – Iyashi vs. IT-8500; Sogno vs. iRobotics 6S; Broad-Chested Guy”

Mail Bag – Chair for low back and neck pain; Iyashi vs. Cyber; Titan vs. Omega Pro

emailEMAIL #1
Hi Dr. Weidner, I was wondering if you could help me narrow my search for a chair based upon my specific issues. I currently have lumbar pain – which moves into the hip/buttocks as the day moves on. IT band and hamstrings are really tight. I have a long term tightness and pain in my neck- a result of a degenerated C5-C6. I enjoyed lounging on my brother in law’s Sanyo massage chair while in Santa Barbara for Thanksgiving. We visited a local store and I tried out a Cozzia and Human Touch as well as one that had a feature called Dream Wave. The last one was the priciest, but was frustrating to me if I pulled my hand out for any reason, I was unable to re-insert it into the arm cradle. I live in West Michigan, an area that doesn’t seem to have retailers willing to invest in our market. The thought of traveling hours via plane to SLC makes my hip hurt, just wanted to see if you had any ideas for me. thanks for your consideration and ideas. Sue Continue reading “Mail Bag – Chair for low back and neck pain; Iyashi vs. Cyber; Titan vs. Omega Pro”

OS-3D Pro Dreamer vs. OS-3D Pro Cyber (REVISITED)

Cyber & Dreamer
Cyber & Dreamer

I recently wrote a 2-part comparative review of the Osaki OS-3D Pro Cyber and OS-3D Pro Dreamer, which I consider to be “sister chairs.” In that review, it appears that I give the Cyber a slight nod over the Dreamer. However, we are selling more Dreamer’s than we are Cyber’s, to this point…especially to folks who are visiting our showroom.

A customer recently called me to ask me why I thought that the Dreamer is outselling the Cyber, even though the Cyber is a less expensive chair. Great question. Based on my experience with both chairs in my showroom, along with feedback from owners of these chairs, here are the primary reasons that the Dreamer is outselling the Cyber: Continue reading “OS-3D Pro Dreamer vs. OS-3D Pro Cyber (REVISITED)”

Osaki OS-3D Pro Cyber vs. OS-3D Pro Dreamer (Part 2)

Cyber & Dreamer
Cyber & Dreamer

Here is Part 2 of my Osaki OS-3D Pro Cyber vs. OS-3D Pro Dreamer review:

6. Body Size Restrictions
I mentioned in Part 1 of this review how the shoulder housing of the OS-3D Pro Dreamer tends to dig into the middle of the upper arms for folks with broad shoulders and chests. That is one restriction we have seen in this model. Here are a couple of others:

a.) The Dreamer has a lower height limit of 5’2″. I have a customer who’s wife was that height and she found the chair to be a little big for her in two ways: the shoulder airbags inflated too much above her shoulders because her torso was too short and the rollers hit the back of her skull rather than the top of her neck just under the skull. Yes, even after the scan, the rollers went too high on her head and massaged the bones of her skull…not too comfortable. Of course, you can always use one of the neck pads to buffer the rollers on the head. Continue reading “Osaki OS-3D Pro Cyber vs. OS-3D Pro Dreamer (Part 2)”

Osaki OS-3D Pro Cyber vs. OS-3D Pro Dreamer (Part 1)

Cyber & Dreamer
Cyber & Dreamer

I wrote a fairly comprehensive review of the OS-3D Pro Cyber by Osaki a few weeks back and at the end of that review I listed some differences between the Cyber and the OS-3D Pro Dreamer. I consider the two chairs “sister” chairs and find them to be similar in many ways. But there are some important differences that I discovered while sitting on both, side-by-side in my showroom and while perusing the information found in the online literature.

Here is a more extensive, in-depth comparative review of these two very popular and new chairs from Osaki, broken into 2 parts: Continue reading “Osaki OS-3D Pro Cyber vs. OS-3D Pro Dreamer (Part 1)”

Mail Bag – OS-7075R vs. OS-Marquis; Chair For Neck & Shoulder

emailHere are some great questions from customers, just like you, from our Mail Bag…

Hi there, I’m just wondering what would be the better chair out of the Osaki OS-7075R and the Osaki OS-Pro Marquis?

Hi, Henry
Thanks for your email. I would have to say, based on straight feature-to-feature comparison, that the OS-7075R is the better chairs. A little more money, but more features. Both chairs are made in the same Chinese factory, so they have body styles that are reminiscent of each other. The 7075R has had a few more tech support issues that Osaki has had to deal with, but the OS-Pro Marquis is very new and it’s reliability has yet to be determined. Continue reading “Mail Bag – OS-7075R vs. OS-Marquis; Chair For Neck & Shoulder”

Thinking About the OS-7075R? Check out the OS-3D Pro Cyber Instead

OS-3D Pro Cyber
OS-3D Pro Cyber

When I first saw the Osaki OS-3D Pro Cyber I thought the body styling was very reminiscent of the Osaki OS-7075R. As you may or may not know, the OS-7075R model has had it’s fair share of breakdown problems and was built in a different manufacturing plant than the rest of the Osaki models. Because of that, I thought maybe the Cyber had been built in the same factory and maybe, just maybe, it would have the same problems as the 7075R.

Well, I was happy to find out during my visit to Osaki in October, that the Pro Cyber was built in the same large, well-known factory in China where the rest of their models are built…models which have a great, proven track record.

So, I submit to you that if you are seriously considering the OS-7075R, take a long, hard look at the new OS-3D Pro Cyber. Yes, it is more expensive, but here are the things that impress me about this chair… Continue reading “Thinking About the OS-7075R? Check out the OS-3D Pro Cyber Instead”

Review of the New Osaki OS-3D Pro Cyber

OS-3D Pro Cyber
OS-3D Pro Cyber

I sat on this new OS-3D Pro Cyber offering from Osaki when I visited their headquarters in Dallas, TX on October 21, 2013. I loved the design from the moment I saw the image of it so I was quite looking forward to sitting on it when I made my trek to Dallas. It had the look of a sleeker, more contemporary designed OS-7075R, plus it had some features like 3D roller intensity technology that made it more unique.

I learned that this Cyber was not manufactured in the same Chinese factory as the OS-7075R, but just happened to have the same kinds of body lines by coincidence. I really enjoyed the chair when I sat in it and immediately ordered one for my showroom. It arrived last Thursday and I assembled it a day later. I am not a handyman in any sense of the word, whatsoever, but even I was able to assemble it by myself. It was a little hard getting the chair base out of the box, as well as getting the chair back out of the other box (yes, it comes in two boxes), but once I did have all the parts out, it was relatively easy to put it together.  Continue reading “Review of the New Osaki OS-3D Pro Cyber”

Does Osaki Have Backlit Remote Controls?

I recently had a comment on one of my posts asking if the Osaki chairs had backlit remote control buttons. What that means is if there is a light behind each button or behind the remote face as a whole that would allow the user to see the buttons in the dark. This is a legitimate question as many folks use the chair in a dark or poorly illuminated room and have trouble seeing the buttons if they are not backlit.

So, I emailed Osaki and asked one of their experts if their chairs had backlit remotes. Below is a list of each chair, whether or not it’s remote is backlit, any additional comment relayed to me by my Osaki contact, as well as images of each remote control. I hope this helps. Each company has a different type of remote and not all of them are backlit. Perhaps someday I will present a full article going through each company’s remote back lighting. Continue reading “Does Osaki Have Backlit Remote Controls?”

My Visit to Dallas, TX – OSAKI – Day 1

texas-flag-1192380-mYesterday morning I flew from Salt Lake City to Dallas for Day 1 of my 2 day adventure to the Lone Star State. I’ve never been to Texas before but was quite excited to come here. My plan is to visit Luraco today and see how they do things in the place where the first US-made chair is assembled (remember from previous posts that the iRobotics 6S is 60% manufactured and 100% assembled here in Dallas). I will report on that visit first thing tomorrow morning.

But, yesterday I left the airport and drove directly to Osaki’s main offices on Beltwood Parkway in Farmers Branch. I spent the rest of the day with Michael, the owner, Jack, Chris, and Manuel. It was a fabulous time. I thoroughly enjoyed my time with them. We began our day together by sitting down in their conference room to talk about my business, their business, and the massage industry as a whole.  Continue reading “My Visit to Dallas, TX – OSAKI – Day 1”

News & Notes (inc. Yet Another New Osaki Model)- 10/16/2013

Lots of stuff to report this week.

OS-3D Pro Cyber
OS-3D Pro Cyber

1. Osaki has come out, yet again, with another model. This one is called the OS-3D Pro Cyber. I have a brochure on it, but the price has yet to be determined. It appears to be a more modern looking version of the OS-7075R with a couple of varied features from the 7075. For example, the brochure speaks of  “next generation air massage technology.” The explanation in the brochure is “Through innovative engineering, we have reduced the total number of air bags but have increased the volume and surface area of massage. By doing so the total number of working valves has drastically reduced from prior models, which ultimately put less stress on the chair, making it one of the most mechanically sound massage chairs in the market.Continue reading “News & Notes (inc. Yet Another New Osaki Model)- 10/16/2013”