Christmas Shopping Deadlines!

delivery truck
delivery truck

truck-delivery-1042539-mAs anticipated, the Black Friday and Cyber Monday was crazy busy! Because of the number of sales and the number of people who called me to see if they could have a few more days to decide on the right massage chair (it’s not really a spur of the moment decision!), we have extended our Cyber Monday pricing to the end of this week. I can’t put the deals on the website, so you’ve got to call me at 888-259-5380 to find out what pricing is available for the rest of this week. Continue reading “Christmas Shopping Deadlines!”

Quick Hits – OS-4000T; Omega Models Discontinued; Used HT-7450

I’ll go into detail on these notes next week in my biweekly Massage Chair Industry Update, but I thought I’d mention them here in our blog as well.

Osaki OS-4000
Osaki OS-4000

1. Osaki has made a modification to their popular OS-4000 model. They have added mechanical foot rollers. Of course, foot rollers have become all the rage as of late and we see more and more models coming out that include this feature. Well, Osaki just added it to an already popular chair. I’ve not experienced the foot rollers in this upgraded model, now called the OS-4000T, but I am told that they are similar to the foot rollers of the OS-3D Pro Cyber and Dreamer models. That means it is not too intense, like the rollers of the OS-7075R tend to be.

They have also made a slight change to the upholstery of the OS-4000. I’m not completely clear on the change, but it has to do with the texture of the material. I’ll post a pic when I get my hands on one.  Continue reading “Quick Hits – OS-4000T; Omega Models Discontinued; Used HT-7450”

Commercial Massage Chair Warranties

deniedI have been writing an 8 part series of reviews of the warranty coverage of each of the 8 companies I represent on my website and store. It is important to note that the discussions in those reviews pertain solely to residential chair placements and use. What about commercial coverage? Do the chairs have different coverage if they are placed and used in a business? Well, for the most  part, yes they do.

This article will address the commercial coverage offered by each company for their massage chairs. If you use the chair in a business setting where multiple employees and/or customers use the chair, then that would be considered commercial use. If you are buying a chair for your office and you are the principal user of the chair, then the normal warranty would typically apply. Some examples I have seen of commercial use meriting different warranty coverage would be spas, salons, tire stores, auto dealerships, employee perks in a business, doctor’s offices, dentist’s waiting or recovery rooms, retail outlets, gyms, teacher lounges at schools, etc.

I have contacted each of the massage chair companies that I represent and here are their commercial warranties: Continue reading “Commercial Massage Chair Warranties”

Roller Intensity Adjustments – How?

I have spoken before about a chair’s ability (or inability) to adjust the intensity of the back rollers. Most chairs have an intensity adjustment button on the remote control for the airbags in the chair, but very few have a roller intensity adjustment. For most chairs, “what you see is what you get” when it comes to the default intensity of a chair’s roller system. Of course, if one person in your household or business likes a gentle massage and another likes a vigorous massage, but the chair comes with a very intense default roller mechanism, or vice versa, it can be tough figuring out how to get the chair to accommodate both person’s preferences.

Of the chairs we carry, these are the models that have roller intensity adjustment: Continue reading “Roller Intensity Adjustments – How?”

Christmas Shipping Deadlines

Well, we are getting into the last week before Christmas, and I figured I better warn you about getting your orders in if you want any remote chance of getting a massage chair before the 25th. The problem is that the 25th falls on a Tuesday and many delivery companies are closed on Christmas Eve…which, this year, is a Monday. 

Of course, no one really delivers on Saturdays, so if you are getting a massage chair it will need to get to you by Friday the 21st, which is one week from yesterday. In other words, we are really pushing it.

It is actually quite possible to get the chair to you in one week, depending on where you live and from where your new chair is shipping, but the bottom line is you better act FAST and get your order in pronto if you want to have any chance of getting your new chair by next weekend.

If you do order a chair and there is no way it will get to  you in time, I can overnight a gift certificate to you that you can fill out and put under the tree. I can get that to you at the last minute. Then your family member or friend can look forward to getting their chair shortly after Christmas.

I will be available all weekend long and, of course, all week long next week to take your orders. You can order online or call me to process your order. I am always at your disposal…especially at Christmas delivery crunch time. We also have Christmas specials at the showroom that I can tell you about over the phone.

If you want White Glove Service, I think you just may be out of luck. If you live in Southern California and you order an Inada, Human Touch, Omega, or Panasonic chair, we can still get the chair delivered with white glove before the 25th. I have a Southern California guy who does all my deliveries there and can probably deliver all weekend long before the 24th. Who knows, he may even be able to deliver on Christmas Eve!

SOME GOOD NEWS:  The Osaki OS-7075R shipments that were held out at sea during the port strike at the LA harbor have arrived and will continue to arrive through next week. You can get a new 7075R but if you want it by Christmas, the chances are kinda slim. Order NOW to get the best possible chance of getting one.

Dr. Alan Weidner 

Video & Transcripts of Massage Chair Industry Update 12/04/12

Transcript of Video Titled “Massage Chair Industry Update – December 4th, 2012”

Alan: Hi, this is Dr. Alan Weidner from ‘‘ and today we are doing our massage chair industry update for the week of 12-04-2012. And we have some fun stuff to talk about today. First of all, I just want to, again, go over stock and we’re getting close to Christmas. Continue reading “Video & Transcripts of Massage Chair Industry Update 12/04/12”

Post-Black Friday/Cyber Monday Stock Status!

Well, it was a very busy weekend in the massage chair industry, as it is in most retail businesses. I thought a stock update would be helpful for you this morning so you know what is available as of today:

1. Human Touch – HT-9500 (espresso color) is back ordered until the first week of December; ZeroG 4.0 (espresso color) is back ordered until late December; the ZeroG 4.0 in black is in stock but under heavy inventory pressure and will be restocked in late December. It could be out of stock long before then.

2. Inada – the red Inada Sogno is back ordered until later this week; there is about 1 week of inventory left of the Inada Sogno in creme and the black leather Sogno. So, if you want those colors order NOW. All other models and colors are shipping without delay.

3. Infinite Therapeutics – stock is good on all chair models and colors for the time being. The new IT-8100 has not arrived yet for the first shipments, although that model is available for purchase. It should be here this week.

4. Osaki – The brown and ivory OS-7075R’s are back-ordered until mid-December; the black OS-7075R is back-ordered until December 6; the OS-3000 in black and brown is out of stock, but there is no date for a new shipment; all OS-1000 colors are out of stock until the end of the first week of December;  every other model is in good stock.

5. Panasonic – all available models are in stock, with some inventory pressure.

6. Omega – all chairs are in stock.

Considering that we just got through the busiest shopping weekend of the year, stock is not too bad. But, having said that, I will also say that it will change with each succeeding day as we march toward the Christmas cut-off. I feel pretty secure telling you that if you have your orders in by Monday, December 17th, there is a fabulous chance that your chair will get to you by the 24th. Of course, if you order white glove delivery or if you live in a remote place that may not be the case. But, call to be sure if you are concerned at all.

Dr. Alan Weidner


An Inada Sogno Armrest Question From a Client

I received an email from a client last night concerning the “fit” of an arm in the arm rest of the Inada Sogno Dreamwave massage chair. It is something that I’d never really thought about before and it just may be something that others are asking about the arm airbags of this chair. So, here is the question and my response for your benefit.

Client Question:

 I have a couple of issues that I think may only come from not understanding how to properly “sit” in this chair.  Pre-statement: I have watched all the videos related to proper seating and read all the documentation about proper seating and the adjustments for the headrest.  In fact, I studied them thoroughly and repeatedly making various tweaks to how I was sitting and adjustments to how I was sitting.

1.  After having my chair for a couple weeks, it seems that either the chair isn’t put together properly or my arms are not designed correctly for this chair.  I am an average height male, 5′ 10″.  I have a medium frame.  Yet when I sit in the chair and recline, my fingers never seem to reach the area where the fingers are supposed to go.  I even slide out a bit of the seat to try to get my arms in a comfortable position, but i’m constantly having to reach during the massage — not relaxing.

2. The air bags for the fore arms just keep pushing my arms out of the arm section.  I thought the airbags were supposed to wrap and compress the forearms.  The place where the arms rest is too wide as well.

Are there some adjustments for the Inada Sogno Dreamwave that I can make to bring the armrests up a little and perhaps move them further back so that my fingers will actually make it into the finger section?

I am otherwise happy with the sale and the delivery and the price (comparing to other businesses).

Please advise.

Thank you,

My Response:

Hi, Jeffery

Thanks for your email. I appreciate your feedback. I am your height and have a similar frame. After having read your email, I went to my Sogno in our showroom and sat on the chair to try to see what you are experiencing. Regarding the fingers, I noticed in full incline and recline that my fingers were always on the forward-most air bladders. When I reclined, my fingers slid back a bit but they were still, for the most part, on those bladders. My fingers were never all the way forward to the front of the bladder but, then again, I think Inada made allowance for those at the top end of the height scale, i.e. 6’4″. So, my feeling is that everything is set up correctly, but you may be expecting your fingers to be all the way forward in the arm massage component. I tried to slide my fingers all the way to the front of the arm piece when I was in full recline, but found that I could not achieve that without compromising my total body position comfort. 

In the past, I have also noticed the forearm air bladders feeling like they were squeezing my forearm out from between the top and bottom bladders. I’ve thought too much about it because a lot of the other chairs with forearm massage do the same thing. I am thinking of the Osaki OS-6000 and OS-7000 models in particular. I would venture to guess, based on my experience of arm massage, that the arm air bag function on chairs like the Omega Montage Premier or the Osaki OS-2000 or the old Inada D-5 RoboChair would be the only chairs that might hold your forearm in the component without squeezing it out (although I must say, according to my dim recollection of the Inada D-5, which we used to have in our showroom, I believe my arm was squeezed out of that device as well from time to time). 

So, I guess the long and short of my answer regarding the forearm is, I’m not sure there is a perfect fit yet for that extremity. I know that doesn’t help overcome the “squeezing out” feeling, but that may put your mind at rest about whether your chair is set up correctly or not. 

Having said that, if you feel as though there might have been an error in set-up, give Inada a call at 888-769-0555 and ask for Brandon at ext. 106 and he can make sure everything is set up correctly for you.

I hope this helps in some way, Jeffery. Again, thanks for your email and your observations. Feel free to call  or email me anytime. I am always at our disposal. 

Music and Massage Chairs!

I saw the music system feature the first time on the Omega Montage massage chairs. We had one in the showroom a few years back and it seemed like a pretty cool thing at the time. That chair had a zip drive that came with the chair along with some heavy-duty headphones. All you had to do was download music onto the zip drive from your computer, plug the zip drive into the back of your massage chair and then listen on the headphones. What was really cool was that certain massage features worked in rhythm to the beat of the music.

I love music and listen to it as often as I can. I think that music has a very therapeutic value to it in many respects. I actually feel that music can contribute to healing.  As a matter of fact, here is a site wholly dedicated to music therapy: So, is music in a massage chair a silly thing? Probably not.

Omega also has music integrated into their Skyline and Serenity models.

Music System of the Osaki OS-6000 Massage Chair

Recently, Osaki came out with a music system in their new Osaki OS-6000. This is one of the Inada Sogno look-a-likes, but has the music system as a distinguishing feature from the Sogno (along with zero gravity). I think I like the Osaki’s music set-up more than the Omega music system. Here’s why…

1. You just plug in your phone or mp3 player into a 3.5 mm plug that is located on the remote control pedestal.

2. You can play all the music on your phone or music player and manage it directly from your phone/player.

3. The chair has two speakers, one on either side of the head, both located on the shoulder airbag protrusions. This gives you a stereophonic feel. No need for headphones or earbuds. You just plug in your phone and play music from the phone.

I will admit that the speaker system is not of super high quality, so if you are looking for a quadraphonic, BOSE-style sound effect, you will be sorely disappointed. But, if you want to listen to your favorite tunes while doing something great for your body, this music system will do just fine.

By the way, this music system also allows for the vibration massage to work in rhythm to the beat of the music you are listening to.

Here is a new video we made discussing and demonstrating the music system of the new Osaki OS-6000 massage chair:

I hope this explains a little more about the built-in music systems of massage chairs.

Dr. Alan Weidner

My Top 5 Picks for a Zero Gravity Massage Chair

Sanyo 7700 Massage Chair
Sanyo 7700 Massage Chair

My Top 5 Zero Gravity Massage Chair Picks

I was asked the other day for my top 5-10 zero gravity massage chairs (As a reminder, zero gravity means a 30 degree tilt of the seat of the chair to reduce gravitational pressure on the low back. Nothing more, nothing less). Well, I could only come up with 5. And, here is the list and my reasoning for listing them in this order:

1. Osaki 7000– a new chinese-made massage chair that fits larger folks quite well. It is a large chair and has a very vigorous massage. The thai stretch feature is also most vigorous stretch program we’ve ever seen in a chair. It is very reasonably priced and comes in ivory, taupe, and black colors. I have the black in my showroom, but my delivery boys who have set up the ivory colored 7000 say it is a very sharp looking chair.


2. Sanyo 7700 – I normally would have suggested this one first, but it may be feel a little cramped for a 6’2″ frame like yours. If you’re all legs, it may not fit as well as the Osaki 7000. But, this is a Japanese-made chair, so the workmanship is probably a little better too. It only comes in black. This model has been around a while and has a very good reputation in the industry. I don’t know what the future holds for the 7700 now that Panasonic has bought Sanyo and they have already discontinued the Sanyo 8700, which was Sanyos answer for folks to tall for the 7700.

3. Osaki 6000 – another from the line of chinese-made Osaki chairs, this one would fit you well and it comes with a very nice range of features, including zero gravity of course. It also has a neck traction unit, imitating the iconic Inada Sogno, which you would enjoy if you have any trapezia shoulder muscle tightness. Comes in a variety of colors and also has an mp3 music system built in, with two external speakers.

4. Human Touch HT-7450 – this is the pioneer in the zero gravity massage chair niche. It has, in the past, been a very popular seller but with the advent of the Osaki line, I don’t see near as many sales of this model as before. I think that when you compare this chair, priced at $3795, to the Osaki 7000, also priced at $3795, you would be hard pressed to pass on the Osaki because of the very rich feature set of the Osaki 7000 (or Osaki 6000, for that matter). Here are the biggest differences between the HT-7450 and the Osaki 6000/7000 models:
HT-7450 Massage Chair
a.) the roller track of the Osaki chairs go way down into the buttocks. The track of the HT-7450 only goes down to the waist/belt-line
b.) no dedicated foot massager on the HT-7450, whereas the Osaki chairs have foot and calf components
c.) the Osaki models have arm massage, the HT-7450 does not
d.) the airbag system in the Osaki chairs are a little more complex in the low back area. The HT-7450 just has airbags that feel like thumbs poking up into your butt and thighs. The Osaki chairs have inflating airbags on either side of the seat as well as in the waist area to induce a rotation motion. The Osaki 6000 also has thigh airbags that inflate to the outside of each thigh.
e.) outer shoulder airbags – the Osaki chairs have them, the HT-7450 does not (I don’t think they are that impressive anyways, so I don’t know if you’re missing out much on that feature).

5. Omega Montage Pro– I have not yet sat on this chair, but there are some things, on paper, that I just love about it in addition to the fact that it boasts a zero gravity feature. Here is what I like:
Omega Montage Pro Massage Chair
a.) rollers in the feet (there are not many other chairs that have this feature and those who have it in their massage chair absolutely love it),
b.) 5 year in-home warranty comes standard with this chair. Hard to find that kind of support for a chinese-made chair as a standard warranty. Very impressive!
c.) The Omega Montage series of massage chairs have an mp3 music system with headphones. Pretty fun if you like to use music while relaxing in a massage chair.

Well, that should just about do it for my recommendations. Many readers familiar with my writings will wonder why I did not include the Inada Sogno in this list. It is because the Sogno is not a true zero gravity massage chair. It has a slight tilt in the seat, but not anywhere near 30 degrees.

I hope these help out in some way in your decision-making process. Please feel free to contact me anytime with any questions. You can also call me at 801-651-2026 if you’d like to chat on the phone. I am always around to talk.

Dr. Alan Weidner

Inada Sogno Massage Chair vs. Omega Montage Pro (Part 2)

Part 2: Comparative Review of the Inada Sogno Massage Chair and Omega Montage Pro

Yesterday, in Part 1 of my comparison review between the Omega Montage Pro massage chair and the Inada  Sogno massage chair, I went over 6 points that differentiate the two massage chairs. Here are 6 more points for you to consider when considering these similar looking but quite different models:

7. Massage Intensity Adjustment
The Inada Sogno massage chair does have an intensity adjustment button on the remote but the Omega Montage Pro does not. I have a couple of tips that will make both chairs more intense for you should you want that. Regarding the Pro, there is no intensity adjustment built into the remote control, as there is with the Inada Sogno. However, for both chairs, to get a more intense massage you can lift the back pad up and over the back of the chair so that the only material between your spine and the rollers is a thin linen cloth. I have done that on the Sogno many times and that strategy turns the Sogno into one of the most intense massage chairs I have ever experienced. You can do the same with the Omega Montage Pro massage chair.
8. Ottoman Extension
On the Inada Sogno the ottoman extension is “manual” while the ottoman extension for the Pro is electronic and can be adjusted from the remote control. The Sogno works like an accordion. It is simple to push out the foot to where the length is right for you and then when you are done your massage and you pull your legs out of the ottoman the calf and foot massagers snap back to the neutral default position. Withe the Omega Pro the extension and retraction are all done electonically through a button no the remote control.
9. Mp3 player and Synchronization
The Omega Pro has a music system that includes synchronization of the beat of the music with the massage program. The Inada Sogno does not have the feature.
10. Cervical Traction Device/Headpiece
Although both chairs have neck airbag massage in the headpiece, only the Sogno has a more discriminating massage with the airbags. It actually kneads the neck muscles, simulating the fingers of a massage therapist.  The Pro merely inflates the airbags to compress the neck. The Inada Sogno also has airbags that inflate down onto the trapezia muscles at the top of the shoulders that simulates the elbow of a massage therapist digging into your trapezia muscles. I love this feature because my shoulder muscles are very tight from sitting at a computer for most of the day.
11.Massage Chair Stretch Program
Stretch programs move the ottoman up and down while simultaneously moving the chair back up and down to actually “milk” the spine as opposed to truly “stretching” it. It is a very soothing and relaxing program and most people absolutely love it. The Inada Sogno has that feature whereas the Omega Montage Pro does not.
12. Massage Chair Manufacture Country
The Omega Pro massage chair is manufactured in China. The Inada Sogno Dreamwave massage chair is manufactured in Japan. Japanese-made chairs have a reputation of a smaller failure rate after purchase than do the Chinese-made chairs, but customer support for both companies is great.
Inada Sogno Massage Chair
Inada Sogno Massage Chair

I hope this helps. I am always available anytime to answer any other questions.

Omega Montage Pro Massage Chair
Omega Montage Pro Massage Chair
Dr. Alan Weidner

Inada Sogno Massage Chair vs. Omega Montage Pro (Part 1)

A great question from a massage chair shopper. Here is Part 1 of the 2 part email exchange between us:

Massage Chair Question:

Hello, I am trying to find a top end massage chair that will do a great job on a full body massage. I really want to have one that does a great job on the hands/forearms and the legs/feet. I had a chance to try the Sogno chair and like it a lot. But I was a little disappointed with the intensity of the massage and I was hoping the foot massage would be more mechanical than just air bags. So with all of that said, I was hoping you could give me more information in comparing the Sogno vs the Omega Montage Pro. Can you tell me more about the Omega’s intensity of massage and if the foot and forearm massage is better than the Sogno? Any other info. you have would be helpful. Thank you!  – Kevin

Massage Chair Answer:

Hi, Kevin

Thanks so much for your inquiry. I apologize for taking so long to get back to you. I have not sat on the Omega Pro yet so I put in a call to Omega to learn more about it before I answered you. Here are the main features of the two chairs that differentiate them from each other:

1. Foot Rollers
The foot and calf massage of the Inada Sogno dreamwave massage chair is more typical with airbags in the feet that compress the top of the feet down onto a nodular plate at the bottom which simulates a shiatsu type massage effect to the soles of the feet. The Omega Pro actually has rollers at the bottom of the feet. This is a rare feature by the way. The only other chair that I am aware of at this point that had rollers is the King Kong chair. But, King Kong went out of business a  year or two ago.

2. Heat
The Omega Montage Pro massage chair has heat in the foot rest, seat, and chair back. The Inada Sogno massage chair has heat at the back of the seat which is very subtle but therapeutically effective. The heat of the Montage Pro massage chair is far more obvious and is in far more places that contact the body.

3. Shoulder airbags
The airbags in the Inada Sogno inflate on the inside and outside of the upper arm, while the Pro has airbags that push on the outside of the shoulder, in the deltoid muscle region, similar to the Osaki 4000 and 6000 massage chairs.

4. Dreamwave Technology
Inada Sogno has the most sophisticated seat massage system that I have ever seen. The seat moves up and down and in a figure 8 motion from side to side which is spot on therapy for acute low back pain sufferers. It is also very relaxing for anyone, regardless of pain. The Omega Pro has airbags that inflate but are non-undulating like the Sogno. The Omega Pro also has vibration and more pronounced heat in the seat.

5. Zero Gravity 
Zero gravity is a very popular feature right now in the massage chair industry. The Pro has it in the form of two zero gravity positions. The Sogno does not have a true zero gravity feature although the seat does tilt up somewhat.

6. Remote Control
The Omega Pro has fingertip controls built into arm wells where fingers are – this is a convenience feature that allows the user to adjust the chair features without having to get up and access the main remote control, which is on a pedestal. The Sogno does not have a pedestal remote so it is easy to just lay the remote on your lap and use it when needed.

Inada Sogno Massage Chair
Inada Sogno Massage Chair
Omega Montage Pro Massage Chair
Omega Montage Pro Massage Chair

(Stay tuned for Part 2 tomorrow!)

Dr. Alan Weidner

Omega Montage Pro Massage Chair – New!

Omega Montage Pro Massage Chair

Omega has come out with a new massage chair and they are calling it the Montage Pro. It is a nice looking chair, apparently patterned

Omega Montage Pro Massage Chair
Omega Montage Pro Massage Chair

after the design of the very popular Inada Sogno Dreamwave massage chair. We have seen Osaki, OSIM, and now Omega come out with Inada Sogno look-a-likes.

I can’t speak to how the Pro feels, since I’ve not sat in it yet, but I can certainly point out a few things about the chair which I feel are noteworthy.

1. Mechanical rollers in the feet. I wrote a blog post some time ago about mechanical foot rollers after a client asked me if I was aware of any massage chairs with mechanical foot rollers, and not just air bag compression massage. He had owned a King Kong chair which apparently had mechanical rollers, but they had gone out of business. Other than the “paddles” which the HT-9500 massage chair has (not rollers but air paddles), every other massage chair I could think of had only air bag compression massage in the feet. The Omega Pro HAS mechanical foot rollers.

2. 30″ Roller  Track. 30″ is a good long roller track. Some chairs have 25″ or less roller track length. If that is the case, the area that is compromised is the low, low back. The longer the track length the further down the low back the rollers will go. If you’ll pardon the pun, the long and short of what I’m trying to say is 30″ is a good long length.

3. It has an intensity control, unlike the other Omega chairs in the Montage family. So, if you want it one intensity and someone else in your home wants it at another intensity, the Pro provides that option.

4. No Stretch program. Stretch programs, regardless of the manufacturer, are usually well liked features of a massage chair. I noticed in the literature that stretch is not an available program on this chair.

5. Heat. Just like the other Montage models, heat is a big feature in the Pro.

Well, that about sums up my initial observations of this new chair from Omega. The price point is $6499. Compared to the Inada Sogno that is a bit pricey for a Chinese-made massage chair. When Inada raises the price of their Sogno to $7799 in February 2012 Omega’s price might seem a little more reasonable, relatively-speaking. Learn more about the chair here:

Dr. Alan Weidner

Massage Chair Heat Function – Helpful or Overrated?

Massage Chair Heat
Massage Chair Heat

Massage Chair Heat

A very common question from massage chairshoppers is “Does this or that model have heat?” I am going to discuss the different


types of heat that are available in the massage chair market and whether or not it is helpful or an overrated feature.

Surprising to many is that not all massage chairs have heat. I would say it is about half and half for those that do and those that don’t (based on my experience in this industry). I will only speak of the name-brand massage chairs, which are the only ones you can consistently and regularly trust for quality and warranty support.

Most massage chairs that have a heat function have it situated in or close to the low back. For example, the Human Touch HT-7450 massage chair and HT-7120 massage chair have a low back heater in the lower lumbar portion of the spine, which is around the belt line.

The Inada Sogno massage chair has a very interesting heat function, wherein there is a small heating element at the back of the seat, in the area of the sacrum, which is the hard bone in the middle of your spine just at the top of your buttocks. Some folks say that they don’t feel the heater in the Sogno, but it is there. Inada suggests a simple test if you don’t believe them. Put a dishtowel or washcloth over the back part of the seat and then sit in the chair for a session. When you are finished with the session feel the towel and you will feel heat in that one spot where the heating element is located.

A Massage Chair With Heat in the Feet!

Sanyo massage chairs do not have heat in the back, which is intuitively where you think a massage chair heater should be, but in the souls of the feet! Yes, at the very bottom of the chair underneath both feet is located a heating element. I suspect that this is geared towards the whole reflexology aspect of foot massage, which is a pretty popular thing in alternative health systems.

The Omega Montage has heat in the low back, the buttocks, and in the legs and feet. When you sit in that chair you will feel very warm, very fast. There is no doubt of the heat function when you are using the Omega massage chair. It can almost get too hot and you may need to shut off that feature if you want to sit for an extended period of time in that model.

Does Heat In A Massage Chair Really Do Anything?

Now, the big question is…is the heat function all that important? Well, I have a couple of opinions on that. The purpose of heat is to increase blood flow to an area. Cold is used to decrease blood flow to an area. You can tell when there is increased blood flow to an area by how red that area becomes when heat is applied or, as in the example of a soft tissue injury, when you see red swelling around the injured area.

As far as massage chairs are concerned, just the repetitive action of the rollers on your back will increase blood flow to the back muscles and skin. When you are finished a massage chair session and you look at your back in the mirror you will probably see red lines from the rollers going up and down your back.  That is a sign of increased blood flow, which is indicative of increased heat to that region. That will happen with our without a heating mechanism. You will also feel hotter in the massage chair while you are getting your therapy because of that increased blood flow.

So, if you are after heat when you are in your massage chair, you will get it no matter what, so long as the chair is on and the rollers are working. Adding a heating element will, in my opinion, just speed up the effects of heat. It will be introduced to your body as soon as you turn on that function on your chair anyway.

So, when it is all said and done, you will feel heat and benefit from the effects of heat regardless of whether  your chair has a heating element or not. Of course, for every extra feature that you get on a massage chair, you will pay a little bit more too. So, if cost is an issue, reducing features like heat will most likely save you some money in the process.

Dr. Alan Weidner

Massage Chairs Christmas Shipping Deadlines!!!

van illustration
van illustration

Christmas Massage Chairs Shipping Deadlines

The holiday season is upon us and it is crunch-time for getting  massage chairs before December 25th. Christmas falls on a Sunday this


year, so you are wanting to get your chair delivered by Friday, December 23rd. Each manufacturer and shipper has their own shipping deadlines to get you a massage chair by that date. Here is the schedule:

Osaki Massage Chairs:

  • December 16, 2011

Inada, Human Touch, Panasonic, Sanyo, and Omega Massage Chairs:

For standard delivery, plan on…

  • 5-6 days for the east coast
  • 4 days to Chicago to the states that boarder the east coast states
  • 3 days to the Midwest and Idaho.
  • 2-3 days to most western states
  • 2 days to Phoenix and northwest
  • Next day to California and Nevada

(Inada even has a shipping chart with more specific regions and dates. You can check it out here… )

For White Glove Delivery

  • Inada: 3 business days prior to the dates on the above-mentioned link.
  • Human Touch: December 14, 2011
  • Panasonic, Sanyo, Omega: December 14, 2011
  • Osaki: December 9, 2011

Here are a couple of things you need to also consider regarding the Christmas shipping deadlines:

1. Dates are never guaranteed because of inclement weather. It is snow season and these massage chairs do ship from California and Texas. They may have to go through a state where winter storms are a norm. Just be aware of that. In other words, order as early as possible to make sure you are not pushing your luck!

2. Since we are in Utah, we do the white glove delivery ourselves. That means that it will not take any longer time to get white glove delivery than standard delivery.

3. I have my own shipping guy in Southern California. He can deliver on Saturdays. So, if you order a massage chair during the last week before the 25th, we can most likely get you your chair by the 24th.

4. For confirmed, guaranteed delivery on a particular date, you will have to pay extra!

Well, that should do it. Get your orders in ASAP to avoid any hassle whatsoever with these deadlines and Christmas delivery.

Dr. Alan Weidner

Using A Massage Chair For Your Feet and Calves

Massage Chairs with Calf Massage
Massage Chairs with Calf Massage

Foot and Calf Therapy in Massage Chairs

The feet and calves massage experience you enjoy depends largely on the mechanism used in your massage chair. You can get an idea of how extensive your massage might be by examining different chairs. The more the chair looks like a regular recliner in the calf and foot area, the less likely it will provide as intense a massage.

Massage Chair with Calf Massage
Massage Chair with Calf Massage

Nearly every massage chair does include some form of lower extremity massage. The calf massage feature alone is found on many chairs. Many users insist that the foot and calf chair massage is the feature they like most in any chair. Since most of us spend a fair amount of time on our feet, massaging the lower extremeties can make a world of difference in our quality of life.

Different Types of Massage Chair Ottomans

Many creative ideas have spawned the mechanisms that provide foot and calf massage. Sometimes, rollers are used, other times, airbags. Airbags are more common and create a wonderful experience by pressing on the feet and calves, sometimes sequentially, so you get the sensation of movement from one end of the massage area to the other.

Every company has a different take on the use of airbags to produce a good massage. The apparatus for lower extremities is generally referred to as an ottoman.

This typically is all one piece that attaches to the chair. Examples are the Omega Aires and Human Touch model – Acutouch HT-9500. These chairs massage both the feet and calves. Because this is the feature that makes a recliner look less than attractive, Human Touch has produced several models to deal with the problem.

The HT-9500 massage chair boasts an ottoman that retracts. Their HT-7450 and HT-7120 both feature an ottoman that rotates. They only massage the calves, but at least the calf wells aren’t visible.

To accommodate taller statures, some models like the Panasonic 30007 offer a detachable foot massager. This allows a person to position their calves for a proper massage of that area. The problem arising is that the ankle sides are massaged by the foot massager.

Inada has dealt with the needs of tall folks by designing a flexible attachment positioned between the calf massage mechanism
and that of the foot. This lets the person stretch the legs out while the foot mechanism remains perpendicular to the massage mechanism of the calf.

Also, Inada has a new technology on their Inada Yume massage chair, I’ve not seen before. They have named it Thera-Elliptical-Kneading. Using a combination of figure eight motions of the calf wells and compression of airbags, an amazing calf massage is the result.

A few companies utilize rollers for the bottoms of the feet. The effect is similar to that you get on your back with the usual rollers. The new Omega Montage Pro, the King Kong (now defunct), and Elite Optima chairs have advertised both airbags and rollers for the feet.

Having tried many massage chairs in my years as a chiropractor, I have never found a better foot and calf massage than that of the Human Touch HT-9500 mentioned several times above. The ottoman “paddles” are one of the features that make it special.

With so many variations available, you can see why there are so many types of massage chairs in the marketplace. Every individual has needs and there are certain chairs better for you than others. That is why we recommend your investigation of all the possibilities out there so you end up with the best massage chair for your calves and feet.

Dr. Alan Weidner


Brand Name Vs. No Name Massage Chair – How To Tell The Difference

HT-9500 Massage Chair
HT-9500 Massage Chair

Brand Name vs. No Name Massage Chairs

I get calls all the time from people searching for someone to help with their no name massage chair problems. They bought their chairs for “a song” and now they are paying the price for it. This article will help you see the difference between a no name chair and a brand name model.

When you buy a massage chair, it not unlike when you make other major purchases. You want to know there will be guarantees if something goes wrong. You expect good customer service if you need help figuring out how to operate an item.


The same goes for your massage chair purchase. You should do some research to find out about the manufacturer before you make a decision. You want a reputable company that serves its customers after the sale. High sales volume generally means the product is of good quality.

With an electronic gadget like a massage chair, things can go wrong. Rollers, airbags, or circuit boards can fail. You want a good warranty, but just because the warranty sounds great, doesn’t mean it is good. One of the best ways to check on a warranty is to ask for customer reviews. Reputable companies do not mind giving these out. They may post reviews on their website.

There are cheap Chinese knock-offs of name brand massage chairs sold for much less than their original counterparts. People get burned because they rush into a purchase without doing much research. It is such a good deal, they can’t pass it by. There is a saying, “Pay me now or pay me later.” This certainly applies to massage chairs.

Here are the pro’s and con’s of buying a name brand vs. a no-name massage chair:

No-Name Brand Massage Chairs


1. The products look good.

2. Big savings on a less expensive chair.

3. That’s about it


1. High rate of failure.

2. Warranty support lacking.

3. Usually cannot find parts.

4. Inaccessible customer support. Generally you have to email or leave a message and hope to hear back from them.

5. Generally the reseller does not stay in business more than a few months.

6. Outrageous warranty claims. I know of one reseller that boasted a ten year full warranty. No-names are lacking in warranty support.

Brand Name Massage Chairs


1. Parts are available. With thousands of chairs having been sold, the brand name companies have parts for your chair.

2. Customer reviews are more available now than ever before with so many chairs being sold. You can find them online.

3. Good customer service includes phone numbers that are generally answered right away and live chat on the company website. They stand ready to help you with any problem.

4. Continual upgrading of their chairs. Name brand companies spend money on research and development.

5. Even after expiration of the warranty, name brand companies can refer you to a technician nearby.


1. Cost. You will pay more for a brand name chair with the same features as a knock-off. Many brand name chairs are made in Japan and are generally higher quality than those from China.

2. Well…I realy can’t think of any other cons.

I hope this information convinces you to avoid the cheap, no-name massage chair trap. Maybe you like taking risks and don’t care if you lose money. If you want quality that will give you years of satisfaction, then go with the name brand.

Some good brand names include Inada, Panasonic, Elite, OSIM, Omega, Osaki, Sanyo, and Human Touch. There are other good ones, as well. The internet makes it easy for you to check on many companies and models for the features that interest you.

Do your homework if you decide to purchase from an online retailer. It is good to investigate customer support, even with brand name chairs. Call them before you buy and see how you are treated. Local showrooms will give you the opportunity to sit in the chairs and see how they feel.

Whatever you do, find a source with a solid reputation in the industry. With this information about no-names and brand names you should be able to decide wisely on a good massage chair for your home or office.

Dr. Alan Weidner

Massage Chair Warranties – Who Covers What?

This is a frequent question for us at, so here is a brief overview of the warranties from the major massage chair manufacturers:

1. Human Touch Massage Chairs

Here is a chart that Human Touch uses on their website that explains the warranties very well for their chairs:

Standard Consumer Product Warranty 2011
In-Home Service Parts Structural
Elite Series 1 year 3 years 5 years
Signature Series 1 year 2 years 3 years
iJoy / Casual Series 90 days 1 year 2 years
Perfect Chair Recliners 1 year 2 years 3 years

The Elite Series includes the HT-9500 and the HT-7450. You can purchase a 5 year extended, in-home service and parts warranty for $369.

The Signature Series includes the HT-3300, HT-5320, HT-5040, and HT-7120. You can purchase a 2 year extended, in-home service and parts warranty for $199 and a 5 year extended, in-home service and parts warranty for $369.

The iJoy/Casual Series includes only the iJoy HT-2580 on our website. You can purchase a 2 year extended, in-home service and partswarranty for only $99.

The Perfect Chairs offer a 2 year extended, in-home service and parts warranty for $159 and $179 for a manual and power chair, respectively. There is also a 5 year extended, in-home service and parts warranty available for $279 and $299 for a manual and power chair, respectively.

You can purchase all of Human Touch’s extended warranties at

2. Inada Massage Chairs

Inada offers industry best 3 year comprehensive, on-site warranty on all their massage chairs, including the new Yume massage chair. An extended 5 year on-site warranty can purchased for $449. We include that warranty on the Inada Sogno. It should be mentioned that, as with all warranties, there are some logical exceptions to the comprehensive, full warranties, and Inada lists theirs as follows (this applies to most manufacturer warranties as well):

EXCLUSIONS – This Limited Warranty does not include service needed on Equipment as a result of any of the following: (1) Installation, set-up, moving, or relocation from the originally installed location; (2) Cosmetic changes, tears, or failure of fabrics, woods, foam, pads, plastics, upholsteries, exterior coverings, and damages and changes resulting from normal wear and tear; (3) Negligence, misuse, abuse, improper maintenance, electrical disturbances and power surges, acts of nature, or work, attachments, additions, alterations, or modifications by persons other than authorized Administrator service providers. (4) Failure by the Customer to use a high-quality surge protector during the entire Service Period; (5) Improper operating environment; (6) Any problem not involving a defect; (7) Damage or malfunction whatsoever caused by an animal or pet; (8) Damage or malfunction whatsoever caused by liquids of any kind; (9) Rental, business, commercial, institutional or other non-residential use; (10) Unnecessary service calls. If no problem is found upon diagnosis by us or any other third party, you may be charged our standard rate for service calls, shipping costs, and parts; (11) Dropped product or components (including remote controls); and (12) Use of any item with the Equipment if the item is not designated for use with the Equipment. Floor models that have been on display for more than nine (9) months are not covered under any provisions of this Limited Warranty.

3. Panasonic Massage Chairs

Panasonic offers a 1 year parts and labor in-home warranty on all their new chairs. They also have a 3 year limited warranty, which covers the “motor block” and mechanics parts, but not labor. You can get an extended warranty from Panasonic after your purchase and the chair is in your home. A card comes with the chair that offers the extended warranties, but you must purchase them directly from Panasonic. A 1 year extension on the parts and labor in-home warranty costs $199, while a 2 year extension costs $299.

4. Sanyo Massage Chairs

Sanyo explains their massage chair warranty as follows: “SANYO massage chairs are covered under a 1-year manufacturer’s warranty which includes in-home service. The roller mechanism is covered for three years from date of purchase.” The first year, like Panasonic, Human Touch, and Omega, is covered fully and comprehensively for 1 year. The next two years are limited in that the warranty only covers the roller mechanism and that coverage is for parts only…not service. Oddly enough, Sanyo claims that they do not offer any extended warranty at all, which is very interesting.

5. Omega Massage Chairs

Omega’s warranty varies according to the chair model, ala Human Touch. Here is the breakdown:

Aires/M-2 Orion:
6 months parts*
1 year frame

90 days in-home service (parts and labor)
2 years parts*
3 years frame

Montage Elite/Premier:
90 days in-home service (parts and labor)
3 years parts*
5 years frame

*motors, solid state controls, electrical or mechanical parts and assemblies or leg rest mechanisms (collectively the “parts”)

So, there you have it…a breakdown of the warranties for the major massage chair manufacturers. Hope this helps!

Dr. Alan Weidner

New Aires Massage Chair by Omega Coming To Our Showroom!

Today I am having a gray Aires massage chair shipped to our showroom, compliments of Omega Massage. I am excited to get this cute little relaxation chair into our showroom. Omega has gone with this relaxation genre with this model andAires massage chair their two previous models…the Serenity and Skyline chairs. The difference between these chairs and the regular, full-blown massage chair, is that these are relaxation chairs, designed to fit in any decorum…with an air massage feature. The heavy duty massage chairs, like Omega’s own Montage massage chair, are pure massage chairs, which could possibly double as just a regular chair (but not very efficiently, except for maybe the HT-9500 massage chair by Human Touch).

The new Aires comes in gray, red, and black. The gray looks like it might have a “tannish” tinge to it. I’ll let you know once I get it in the showroom, which should be mid-next week. It certainly looks like a cute chair, maybe something like a lounging/lounge chair. I am eager to give it a whirl. I’ll give you a report once we’ve had a chance to check it out.

Dr. Alan Weidner

Japan Disaster Affects Massage Chair Production?

flag of Japan
flag of Japan

We have had a lot of inquiries about the effect of the Japan tsunami on massage chair production, so I figured I’d address that in this blog post. But, first of all, I feel to mourn with those who have suffered so much as a result of this natural disaster. I am absolutely amazed at the grace with which the Japanese people handle this crisis, but so sad over the pain and suffering of this wonderful people. Our family’s thoughts and prayers are with the people of Japan.

The only company that has addressed the effect of the disaster on massage chair production is Inada. Here is a quote from their last correspondence with their retailers, yesterday:

“As of right now the recent earthquake in Japan will not affect shipments in April. However, some components are manufactured in areas of Japan that were affected by the earthquake and, as a result, we may see some delays in May. We will pass along more information as soon as it becomes available. Please submit purchase orders immediately as dates for back orders are continuing to move back.”

The Inada chairs are already back-ordered until mid-April. That back-order status is not because of the Japan situation…it is just inventory control issues. But, May chair inventory will be affected.

I know the Panasonic 30007, which is the only Panasonic model manufactured in Japan, is back-ordered until April 10-15, but the US distributor did not know if that was related to the tsunami or not.

Human Touch and Omega chairs are not affected as far as I know because they ship from China and not Japan.

I hope this helps.

Dr. Alan Weidner

What Massage Chairs Do We Have In Our Showroom?

MCR Showroom
MCR Showroom

We get calls all the time from folks around the country who want to know where they can go to find all the major massage chair manufacturer brands under one roof. When we tell them that we have such a showroom, many end up coming to

MCR Showroom
MCR Showroom
MCR Front Door

our showroom in Salt  Lake City,  just to try out the chairs. We’ve had people fly in from New York, Louisiana, Oregon, Illinois, California, Wyoming, Nevada, and Idaho, off the top of my head.

I figured I’d let you know what models we have in our showroom currently, just in case you were thinking of coming out for a visit (mind you, the showroom inventory changes periodically as we sell floor models of chairs that have become discontinued or that don’t get a lot of interest from our visitors, but for now this is what we have…priced from highest to lowest):

Inada  Sogno Dreamwave Plus
Inada Doctor’s  Choice 3A massage chair
Sanyo 7700
HT-9500 by Human Touch
Panasonic 30007
HT-7450 by Human Touch
HT-7120 by Human Touch
Panasonic 1285
Omega Serenity
iJoy 2580
Inada Cube

These massage chairs represent a great cross-section of prices, popularity, styles, and manufacturers. When someone calls us to tell us they are coming in for a visit, we always tell them to plan on 1-2 hours because they are going to want to sit on most of the chairs to get a good feeling for what is out there at their disposal.

Of course, the more chairs we have, the more confusing it can become when trying to find one that works. Then, if a spouse comes along too…look out, decision making gets taken to a whole new level!

I thought I’d share a couple of pictures of the showroom that I took this morning. You can see it is snowing here in Salt Lake City today!

Dr. Alan Weidner

More Info on New Omega Aires Massage Chair

Aires massage chair
Aires massage chair

Here is the additional information on this new airbag massage chair by Omega called the Aires massage chair, that I promised you last week. The price will be $999 and the chair will come in grey, black, and red colors.


It weighs 100 lbs andmeasures 28 X 32X 32 out of the box. It’s uphostery is PVC leather (easy to clean and very durable). It has heat in the soles of the feet (reminds me of the Sanyo massage chairs for that matter) as well as rollers in the feet.

Apparently, the ottoman does retract with a command from the remote control so that when it is retracted, it looks much like a “barrel” chair or lounge chair. You can see the retracted ottoman in the image to the right. I have no idea how the chair feels, but I am sure it will provide a decent airbag massage…particularly for a lower price point. It has 19 airbags: 14 in the legs, 2 for the waist, 2 for the back, and one for the buttocks.

Should be available in March 2011.

Dr. Alan Weidner

Omega Introduces a New Massage Chair!

I just got an email this morning from Omega Massage ( announcing a new massage chair into their line-up. This one is called the Aires massage chair. It looks kinda cool. It seems Omega is going aft

omega aires massage chair
Omega Aires

er chairs that areaesthetically different to cater to the buyer who wants a chair to look like a chair and not a massage chair. I totally get that. There is something bothersome to a home decorator who is trying to match a massage chair to a well-decorated room. It is not so easy. So, these new models from Omega, like the Aires and the Serenity/Skyline massage chairs introduced last year, will really get your home decorating juices going.

The new Aires chair has the following functions/features:

  • 3 Manual Air Massage Programs
  • 3 Levels of Air Pressure Intensity
  • 19 Airbags (4 calves/feet, 1 seat, 2 back, 2 neck)
  • Heaters for the feet
  • Foot roller massage
  • Motorized leg rest

Looks like it doesn’t have back rollers, but massages primarily through airbags.

The picture looks kinda cool, doesn’t it? I like it. The ad says that the ottoman “is hidden underneath the chair when not in use”, but I can’t tell from the image how that happens. Does it fold under or “hide” in some other way? Not sure, but the look reminds me of a lounge chair. It looks like it doesn’t recline so laying back and watching the television may not be the most comfortable way to use the chair, but for reading or knitting or whatever you can do upright, it looks perfect.

I’ll share more with you once I learn more about this new massage chair from Omega, i.e. colors, price, etc. I’m sure we’ll be carrying it on our site soon enough.

Dr. Alan Weidner

Refurbished Massage Chairs!!

I hope you are having a super new year. We, at, just got the go ahead from Human Touch to offer some of their refurbished models to you. This means significant savings for you if you are still looking for a massage chair.

These chairs are factory refurbished AND tested. You will still get a 6 month factory warranty included with the chairs. They may have some cosmetic blemishes but, for all intents and purposes, these chairs are like brand new.

Here is what we have:

1. HT-7450 zero gravity massage chair for only $2395.

ht-7450 massage chair

This chair, new, goes for $3299. Available in black and dark chocolate (not espresso). I sold a used one in 2010 for $2699! So, this price is a very, very good bargain.

You can check it out here:

Just scroll to the bottom of the page and see the refurbished one there. Just click “Add to Cart” when you are ready to go for it!

This chair is one of Human Touch’s “Elite” chairs…top of the line.

2. HT-5320 massage chair for only $1995…normally $2999!

ht-5320 massage chair

Available in black, espresso, and dark chocolate. Check it out here:

Again, scroll to the bottom of the page and “Add to Cart”.

3. Omega Serenity massage chair (white color).

Omega Serenity zero gravity massage chair
Omega Serenity

Although not a Human Touch chair, this is a gently used, 1-month old massage chair that is still in the original packaging. It was hardly used by a very elderly lady and returned to us in pristine, perfect condition last month. Going for only $1699…regularly $2499.

You’ll see this deeply discounted model at the bottom of the page. This is part of the new zero-gravity relaxation chair line-up from Omega. Very stylish, very affordable. Oh yeah, you’ll also get the rest of the 1 year comprehensive warranty
that originally came with the chair.

For each chair you will get:

a.) f*ree shipping
b.) warranty
c.) f*ree bonus gifts that we include with every massage chair on
our website.
d.) in original packaging

(gift cards and 90-day money back guarantee do not apply to used or refurbished chairs)

Please feel f*ree to call me at 801-417-8240 if you have more questions or if you would like to order over the phone.

Dr. Alan Weidner

Update on Omega Massage Chairs

I spoke for quite a bit of time with Jimi Hahm, national sales manager for Omega Massage chairs ( and thought I’d share some very interesting info regarding their line-up of massage chairs.

1. The new and popular Serenity and Skyline zero gravity massage chairs are available to compete with the Sanyo RX1, which is a Relax the Back exclusive. The Sanyo RX1 is an airbag-only zero gravity chair that retails for $2799. The Serenity and Skyline models are the same genre of massage chair, but with rollers in the lower back, in addition to the air bags. These chairs also go for $2499 and $2199, respectively. We have a white Serenity model in our showroom and it is very striking, as far as looks go. That is the other thing that these new Omega chairs have over the Sanyo chair…they are very contemporary looking and would fit in the decorum of any room of any home or office. Designed to look like a regular piece of furniture.

2. As you know from previous blog posts on my blog, the Omega 510 was discontinued quite some time ago. It was one of our favorite chairs because of the rich feature set that came for a very reasonable price. Omega is working on another mid-range priced model right now which would replace the 510. This new model will have full-body heat, which I’ve never seen before in any other chair, zero gravity function (which Omega seems to be going to in all their new models), and a 3D roller, which they will call Slimline. Inada is the only other chair that we know of that carries a 3D massage roller function. I’ll be curious to see this one when it comes to market.

3. Omega will eventually come out with another high end chair, in the Montage massage chair range, that will be an improvement on the old faithful Montage model.

That’s about it for today.

Dr. Alan Weidner

The Acutouch HT-9500 Massage Chair by Human Touch Has Arrived!

I just received the shipping notices from Human Touch for my clients who pre-purchased the new Acutouch HT-9500 massage chair, which means they are here in the USA and have shipped! Great news for those of us anticipating this new model. As soon as we get one in our showroom, we will do some reviews on this exciting new chair and share them with you through this blog and website.

A couple of other things to tell you:

1. 3-week old Serenity zero gravity massage chair from Omega for only $1899 which includes free shipping.  Here is the link to learn about it and buy it, should you want it…

2. 2-month old Doctor’s Choice 3A massage chair by Inada – their latest offering in the world of massage chairs. This is a chair that focuses on postural correction. Very unique with an exceptional massage…one of my favorites!

This chair goes for $5799. This chair has very limited production and is thus very hard to come by. We have this floor model for only $4899, which includes free shipping.

Jump on them while we have them. First come, first served!!

Some Info About The Omega Skyline and Serenity

We have learned some things about the Omega Serenity (and Skyline) massage chair since we have had the Serenity in our showroom. I thought it would be good to tell you about these things before you buy one of them. It is hard to find these chairs out there, but they serve a wonderful niche in the massage chair market…a zero gravity chair in the low $2000 range.

1. Very handsome and stylish chairs

2. Rollers stay in one place in the lumbar and lower thoracic region. The rollers are not on a track. They are restricted to the lower back area. Air bags in the upper thoracic (rib cage) and neck massage those areas.

3. The ottoman does not come up independent of the reclining chair back. On most massage chairs, you can elevate the ottoman independent of whether the chair back reclines or not. In these chairs, the chair back and ottoman move simultaneously.

These are some things I think you should know about these new models from Omega.

Dr. Alan Weidner

Omega Serenity Massage Chair in our Showroom

We finally made enough room in our showroom to justify getting one of the new Omega zero gravity massage chairs. Omega came out late last year with two new models, the Skyline and the Serenity. Both nice chairs, but we liked the design

Serenity Massage Chair

of the Serenity and thought it would be cool to have it in our showroom, so that is the one we ordered.

Easy set up and quite a light chair. That made it easy to move around and unpack. We got the white one, which really stands out in our showroom compared to the typical black and dark-colored massage chair models. It is very stylish as you can tell from the image here. The chair retails for $2499 and comes with a standard 1 year comprehensive/3 year limited warranty. We include our $200 Visa Gift Card with that, which essentially brings the price down to $2299. The chair comes in white, black, and brown…pretty standard colors.

It is a very stylish design. The back rollers are not on a track so they do not move up and down your back. The stay isolated primarily to the mid to lower back. There are airbags in the shoulders, neck, buttock, and legs. The Skyline model is exactly the same on the inside, but with different outer design.

Check it out here:

Call if you have any questions.

Dr. Alan Weidner

New Inada Sogno Massage Chair Video

I just realized that it’s been a couple of weeks since my last blog entry. You are probably chomping at the bit for more massage chair info, aren’t you! 🙂 Well, nothing too terribly exciting to report. We are still waiting on the new Acutouch 9500 massage chair by Human Touch; Inada will be introducing a new color for the Sogno in a few weeks; we will finally be getting one of the new Omega zero gravity massage chairs in our showroom, now that we have sold the Montage floor model.

I also have another video to share with you of the Inada Sogno massage chair. We get asked all the time if we will make videos of other chairs. YES, we will. I am just too dang busy or lazy to get them done. But, we will be doing them later this summer on other models.

This video introduces the headpiece function of the Inada Sogno, which is very unique. It is the only chair that has a headpiece like this. Check it out…

Inada Sogno Headpiece Functions – Watch more funny videos here

Dr. Alan Weidner

Omega M-2 Orion Massage Chair Redesign

I received a notice from Omega Massage Chairs, whose products we sell on our website and in our showroom, describing to us the design changes to the popular and very affordable M-2 massage chair. Here is what is up with the new design:

Omega M-2 Massage Chair

1. Flat style leg rest with 4 calf and foot rollers. No more calf wells….massage is within the ottoman, but not through the traditional calf wells.
2. Redesigned back pain for added comfort and style.
3. Arched cervical pillow for improved head support.

Great chair for the money. Omega came out with the new Skyline and Serenity zero gravity massage chairs, which also employ the same flat style calf and foot leg rest/ottoman. I don’t know how effective this massage will be compared to the calf well ottoman. I suspect that it will be much less intense, but I have heard through the grapevine that this flat style actually does a fairly vigorous job massaging the calves.

The price remains the same, by the way ($1299).

Dr. Alan Weidner

Panasonic Comes Out With New Massage Sofa

Panasonic MS40 massage chair sofa
Panasonic MS40 massage chair sofa

I just read a press release from Panasonic that talks about a new massage sofa that is suppose to be a great sofa, the EP-MS40, which is being introduced to the US market. It is a cute little thing, looking like a piece of furniture as opposed to the traditional massage chair. The


Human Touch HT-1650 massage chair has always been a fan favorite at our showroom because it looks more like a regular recliner than it does a massage chairs. Omega came out recently with their new Skyline and Serenity zero gravity massage chairs, which are also designed to look like a regular chair…getting away from the traditional massage chair look, too.

Here is the image of the MS40 for your perusal. I don’t know if we will be carrying this model, especially with my concerns about Panasonic’s customer service and price integrity (see blog post ). But, I like the aesthetics of the chair (oops…I mean sofa). The only thing that concerns me with the improved aesthetics is the compromise of features to accommodate the appearance. Maybe it won’t just be another “pretty face” but a real therapeutic, feature-rich massage chair, too. I’ll have to try it out to be sure. If anyone has already tried this baby out, let me know what you thought.

Here are some of the specs: it will come in avocado green and latte colors, the airbag massage ottoman retracts underneath the chair seat (ala HT-1650), washable polyester upholstery (may be prone to getting dirtier than the regular leather or faux leather), 26 inch track, 4 pre-set programs and 2 manual programs, price tag of $2499.

Oh, by the way, I saw the coolest thing I think I have ever seen in the massage chair genre the other day. My next blog post will talk about that, along with a picture. It will blow you away.

Dr. Alan Weidner

Massage Chair Christmas Shipping Deadlines!!

With  Christmas fast approaching, I’m sure most of you are wondering when the last day to order a new massage chair is going to be, since you want to procrastinate until the last possible moment (we are kindred spirits!). Here is a list of last minute shipping dates for each of the manufacturers:

Human Touch Massage Chairs:
Monday, December 7: Last day to ship for guaranteed White Glove Delivery by December 23
Monday, December 14: Last day to ship for guaranteed business or residential delivery by December 23
Wednesday, December 23: Last day to ship for 2009

Inada Massage Chairs (White Glove Delivery only):
Monday, December 14: Last day to ship for guaranteed White Glove Delivery by December 23

Sanyo, Inada (non-white glove service), Panasonic, Omega:
Wednesday, December 16: Last day to ship for guaranteed business or residential delivery to East Coast by December 23
Friday, December 18: Last day to ship for guaranteed business or residential delivery to Central/Midwest states by December 23
Monday, December 21: Last day to ship for guaranteed business or residential delivery to West Coast by December 23

Remember, these dates are for GUARANTEED delivery. You can still have a chance to get your chair if you order after these dates. Last year, we had quite a few orders after the deadlines and they still got to their destinations in time for Christmas. So, don’t give up!!

Dr. Alan Weidner

Omega Skyline and Serenity Massage Chairs Now On Massage Chair Relief

Regarding my blog post at the tail end of last week, the 5 year head to toe, comprehensive, in-home warranty that we are offering with the purchase of a Human Touch HT-1650 and HT-7450 massage chairs has been quite a hit! If you are considering one of these best sellers for Christmas, this $369 value is a nice perk to get the order done.

Now, we just recently put up the new Omega Zero Gravity massage chairs, the Serenity and Skyline massage chairs. Very contemporary chairs and priced very reasonably. I think that these chairs will be aSerenity Zero Gravity Massage Chair by Omega Massage home run for Omega. Take a look on my site at them and leave feedback as to what you think about what you read and see. The zero gravity massage chairs have been a hit since Human Touch came out with the HT-7450 and Sanyo followed suit with their 7700 massage chair. These new, lower priced models from Omega, competing with the Sanyo 3700 massage lounger, will be available this month, with the Skyline coming first within the next week. Apparently, they are in the port right now awaiting release to go Omega’s warehouse. The Serenity is on it’s way in just a bit.

The Omega 510 massage chair has now been officially discontinued. There are only 4 black ones left, 1 brown and 1 ivory one left.

Dr. Alan Weidner

Human Touch Massage Chair Extended Warranty Special

HT 1650 Massage Chair
HT 1650 Massage Chair

Hey, I just found out that Human Touch is offering a full 2 year on-site, comprehensive warranty for their massage chairs until early next year. What they have right now is a 5 year limited warranty, which is basically 1 year on-site parts and labor and 5 year structure/chasis. They are extending the 1 year on-site parts and labor to 2 years. A great offer for the holiday shoppers.

Massage Chair Relief is also offering a comprehensive 5 year warranty on the HT-7450 and HT-1650 massage chairs for the holidays! Aren’t we nice? Well, we know how much an extended warranty means to many of you, so we figured we’d offer that on the Human Touch chairs for this time of the year.

Some other massage chair notes:

1. Inada is offering a standard, factory 3-year warranty on their Sogno, i2A, and Doctor’s Choice massage chairs.
2. We have the Inada Cube massage chair in our showroom now and I sat on it for 1/2 hour last night and I must admit, for such a small and cute chair, it has a great low back and leg air bag massage. I was quite impressed. To be honest, I wasn’t expecting much because of it’s deceptively small size, but the quality of the massage truly impressed me. And only $799!!
3. Your company’s FLEX plan pays for massage chairs. Take advantage of that before year’s end.
4. We have the new zero gravity massage chairs from Omega on our site…the Serenity and Skyline models. Pretty cool, eh?
5. Omega is discontinuing the Prestigio 510 model. Manufacturing costs have gotten too high so they are selling existing stock and then it will be no more! So, the bottom line is…if you want an Omega 510 massage chair, you better order now before existing stock is gone.

Have a super day!

Dr. Alan Weidner

Massage Chair Relief Introduces It’s Corporate Wellness Program

After months of thinking and figuring, we, at Massage Chair Relief, have finally come up with a Corporate Wellness Program for businesses that want to have massage chairs for their clients and employees. We get a lot of inquiries about the benefits of using massage chairs in the corporate environment. We’ve sold chairs to tire stores, doctors offices, pet stores, hospitals, spas, mortgage companies, etc. So, Steffanie and I put our heads together and consulted with some businesses to come up with a corporate massage chair program. Check it out here:

If you are interested in our Corporate Wellness Program, let us know. It is not just for local businesses here in Salt Lake City, but works anywhere in the country. Give Steff a call at 801-417-8240. She can go over details with you. There is a video that we made that explains a lot of the features of the program, but she can go over it in greater detail. Some of the features include, among other things, volume pricing, fantastic warranty, and on-site training.

On another note, Omega massage tells me that the Presidio 510 massage chair is going to be discontinued because of a 25% increase in costs. I’m not sure if they will replace it with another model, other than their zero gravity models which I spoke about a couple of weeks ago.

A housekeeping note: we changed our tabs on the products pages to look like a more traditional tab set. We used to have long blue tabs with the different headings, like specifications, overview, product video, etc. Well, I spoke to enough clients to find out that not many folks knew to click on the tabs to learn the information contained therein. So, we changed the tabs to a more traditional look. I think it looks great and it is intuitively better for our clients. Take a look and see what you think.

Dr. Alan Weidner

More Pics & Info of New Omega Chairs…and Our First Client in Bermuda!!

Yesterday I told you a little bit about the new zero gravity massage chairs from Omega Massage. I put up pictures of the Skyline on that post, but have since received more images of the Serenity model. Pretty cool look. Below are those pics of that zero gravity massage chair. Here are some features of both the Skyline and Serenity models, as told to me by Jimi at Omega Massage:

“Zero gravity, Air Massage w/ 7 airbags, Lumbar roller, Vibration massage, total body heat, Auotmatic recline, 360 matching wood Swivel base or chrome legs, Contoured wood back, Mp3 player w/ headphones/memory stick and built in contoller. Keep in mind that the images I am sending are of the first prototypes and things like the black switch on the inside armrest will not be there. Also the Controller top will be color matched to the chair material. We will be offering the chairs in the tradtinal colors and are considering offering exclusive colors to dealers that want to particiapt. I will let you know more as we move forward to the launch of our new line.”

Serenity Zero Gravity Massage Chair by Omega Massage

Serenity Zero Gravity Massage Chair by Omega MassageSerenity Zero Gravity Massage Chair by Omega MassageSerenity Zero Gravity Massage Chair by Omega Massage

How do you like them? I think I like this model moreso than the Skyline model. I like the different base and the round sides. What do you think?

Hey, we sold our first massage chair to Bermuda yesterday!! A delightful client named Leah purchased the Sanyo 6700 massage chair from our website and this is our first Bermuda sale. I sure wish I was delivering it myself! Way to go, Leah. You’re going to love your new massage chair.

Make sure you check out the chairs in our Discontinued, Closeouts, and Floor Models page: are some great deals there on pristine, like-new massage chairs.

Dr. Alan Weidner

New Massage Chairs Coming From Omega Massage

I just got off the phone today with Jimi and Peter at Omega Massage. We called to find out if the chair back problem that we had experienced with the Omega Montage Elite massage chair is still a problem or if it had been remedied. We had had a few models in our showroom but had decided to not carry them in our showroom because they had recurrent chair back problems, where the chair back wouldn’t come back up once it was fully reclined. Well, they told me that it has been rectified and a new motor has been put in these chairs to make sure that didn’t happen anymore. So, I am glad to hear that.

While on the phone, Jimi told me about the new Skyline and Serenity zero gravity massage chairs that they are coming out with later this year (probably September or later). These are very contemporary-looking massage chairs that go into a zero gravity position, much like the Perfect Chair by Human Touch. But, these ones have massage mechanisms in them, unlike the Perfect Chair. Jimi told me that it has a roller mechanism in the lumbar region but uses more air bags for the other parts for the massage effect. He sent me over a few pics of the new Skyline model and he gave me permission to share them with you. So, here they are:

Skyline zero gravity massage chair by Omega Massage

Skyline zero gravity massage chair by Omega MassageSkyline zero gravity massage chair by Omega Massage

What do you think? Kinda modern looking, but kinda cool looking too. I love the wood accents and the silver legs. We will give you the feature-set for these chairs when I get them from Omega Massage.

Have a super day!

Dr. Alan Weidner

Maximum Weight Limits For Massage Chairs

One of the most common questions we get from visitors is “How much weight can a massage chair take?” Some of our visitors are concerned that their weight might damage the chair or void the warranty. Well, we called our manufacturers and asked them each what the weight limits are for their chairs. Now, these are the numbers that they publish, but I will suggest that these limits do not mean that a person weighing more than these numbers can’t get the chair. There is a good possibility that a 300 pound person can get just as many years out of a chair as a 250 pound person. These are just guidelines:

1. Human Touch Massage Chairs
All Human Touch massage chair models have a warranty that recommends the user weigh 285 lbs. or less. A user weighing over this may use the chair but if anything were to happen it might not be covered under warranty (I can’t imagine that they would ask you your weight when you call in for warranty work!).

2.  Inada Massage Chairs
“If you can fit, you can sit” is the slogan that Inada uses to describe their weight limits. In other words, if you can fit in one of their chairs, no matter your weight, you can sit in it without concern for breakdown or voiding the warranty.

3. Sanyo Massage Chairs
Maximum user weight on all models is 264 lbs.

4. Panasonic Massage Chairs
Maximum user weight on all models is 264 lbs.

5. Omega Massage Chairs
The maximum user weight is different, according to the model:
M2 – 225 lbs.
OM 510 – 250 lbs.
Montage Elite/Premier – 300 lbs.

I hope this helps those of you who are concerned about this common question.

Dr. Alan Weidner

Massage Chair Holiday Shipping Deadlines

Every year at about this time, folks start feeling anxious about how late they can order their massage chair in order for their chair to be delivered by December 25th.  Well, we’ve done our homework with the manufacturers who we represent and here is what you can expect if you want to get your new massage chair delivered by Christmas:

Regular freight to the East Coast: December 16, 2008
Regular freight to the West Coast: December 19, 2008
White Glove Service to the East Coast: December 10, 2008
White Glove Service to the West Coast:  December 15, 2008

Human Touch:
Last day for regular freight:  December  16, 2008
Last day for White Glove Service: December 12, 2008
Last day for any order to be shipped out for 2008: December 22, 2008

Sanyo and Panasonic:
Last day for regular freight: December 19, 2008
Last day for White Glove Service: December 15, 2008

Last day for regular freight: December 17, 2008
Last day for White Glove Service: December 13, 2008
So, the bottom line is that you better take a look at the calendar if you are going to get a massage chair for you or a loved one before December 25. Time is a wastin’!

Because the Visa Gift Cards take a little longer to process, if you wait until the last day for any of the manufacturers to order, you may not get your Visa Gift Card by Christmas. But, as long as you get the massage chair, I guess everything will work out perfectly. The bonus gifts, by the way, should be there by December 25th, as they only take 3-4 days to be shipped.

Dr. Alan Weidner

Another Great Massage Chair Question From One Of You!!

I had another question today from another visitor to our massage chair site. This is from a fellow in Europe, so the topic of shipping massage chairs internationally comes up. I hope his questions  and my answers help you answer some of your massage chair shopping questions.

“Hi great website ! I am going to buy a massage chair for the first time and I want to buy the best chair on the market. Main points include heat, calf massage and general all rounfd body massage. Preferably The chair should be comfortable & stylish enough to use as a recliner. I am interested in the following chairs, PHP2030 OSIM Uspace Inada Sogno Omega Premier Panasonic 3006 Sanyo 7700 I would be grateful for youu advice on these chairs? Final question ,,, I live in Switzerland, do you know how much shipping would be or do you have any local European partners.

Many Thanks,


Here is my response…

“Hi, David
Thank you for your inquiry. It sounds like you have been doing some homework!

We are not familiar with the PHP chairs and I know that the OSIM brand is Brookstones, but I have only sat in one OSIM model and there was nothing remarkable about it relative to the other chairs you mention. However, we are very familiar with the other models you are asking about. Here are answers to your questions:

1. “heat” –  all the chairs have heat, but the Panasonic 30006. The Sanyo has only heat in the legs. The Omega has the most comprehensive heat, in the back, seat, and legs. The Sogno has heat in the low back.

2. “calf massage” – All the chairs you speak of have a calf AND foot massager. They are all of good quality, as well.

3. “general all round body massage” – I love the Sogno PLUS massage personally because it covers more square inches of the body than any other chair in the world. It also has the Dream Wave technology which massages the seat and buttocks more than any other chair. This Dream Wave technology is quite revolutionary.  It is my favorite and since it came to America, it has become our best seller…by far.

4. “comfortable & stylish enough to use as a recliner” – The only chair that looks different than a typical massage chair, which is how most chairs look, is the new Inada Sogno. It is very stylish and contemporary looking, although the ottoman and arm massagers are quite overt and obvious. The Omega Premier has the arm massagers as attachments to the arm rests and does not look aesthetically pleasing if you are looking for a recliner-looking massage chair. 

5. “how much shipping would be or do you have any local European partners” – We will need to have your city, postal code, and model you decide upon to get an accurate shipping quote for you. Yes, we can ship to Switzerland, but we do not have any local European partners. I am told that the price of most massage chairs in Europe is so cost-prohibitive that even with the shipping cost, the combined cost is more than the standard price of a chair in Europe.

I hope this answers some of your questions and helps make your buying decision a little easier. Please email again if you have more questions or inquiries. You can also call our showroom at 1-801-417-8240 to speak to Steffanie or myself.

I await your response with your postal code and city and model you are interested in so that I can get you an accurate shippng quote…

Dr. Alan Weidner”

“Red” HT-125 and HT-135 Massage Chair Models To Be Discontinued!

I just thought you’d like to know that the red color in the HT-125 massage chair and HT-135 massage chair are being discontinued this week. In other words, in 48 hours the red HT-125 and HT-135 massage chair models will not  be available anymore from Human Touch. Human Touch tells me that no other colors at present will replace the red models, but may at some time in the future.

I told you a couple of weeks ago that the dark chocolate color of the HT-7120 massage chair has also been discontinued and will be replaced by the Espresso color.The Espresso is now in stock. It is up on our website, although we don’t have the image up yet (the old dark chocolate image is still up). The price on the HT-7120 is still $2699 for all models.

The colors still available in the HT-125 massage chair are black and cashew. The colors remaining in the HT-135 are black and cappucino.

Unfortunately, there is no price deal for the remaining red HT-125’s and HT-135’s. They are still $2299 and $2399, respectively, although the red is gone in a couple of days.

Dr. Alan Weidner

Dang…Massage Chairs Can Be So Cute!

I just came out of the back office to check on my son, who came to work with me today and I found him, fast asleep, on the Omega Montage massage chair, apparently listening to some soothing music on the headphones from the built-in mp3 player. It was so dang cute that I had to take a picture and share it with you all. This is one of the perks of owning a massage chair…putting your kids to sleep and then being able to adore them when they fall asleep (and some times that is the only time you can adore them!!). This son loves to help out his dad and mom when he can.

By the way, we are busy getting ready for the Grand Opening this Saturday. We are excited about it. We have been doing some radio ads and have a local classic rock station coming on Saturday to do a remote broadcast from the new showroom. Today, the electrician has been over all day putting up the sconce lighting that my good wife, Mona, purchased for the showroom. All the decorating, by the way, I leave to her…she has a real knack for decorating and making things look really good. Our showroom has a real “homey” feel to it, thanks to her. It truly feels like a lovely living room of a home.

In July, I mentioned that we will be having the new Inada massage chairs in the showroom, but I failed to mention that we will also be having an iJoy chair and a Perfect Chair, both manufactured by Human Touch, in the showroom too. The iJoy chairs are a lesser priced, less luxurious chair that are great for college kids and lesser budget massage chair shoppers. It does not have a leg/calf massager and it sits low to the ground. The Perfect Chair is not a massage chair, but an anti-gravity chair that is the predecessor to the HT-7450. It is a very comfortable chair, great for low back pain, and about half the price of the HT-7450. So, you get the anti-gravity feature without the massage.

Talk to you soon. I’ve got to get back to work on the showroom.

Dr. Alan Weidner

A Good and Bad Massage Chair Story!

Elderly man
Elderly man

Jimmie R. bought an Omega Montage massage chair from us a couple of weeks ago. I just had to share his experience with you because it teaches some really good and bad lessons about massage chair usage.

We set up the chair, left some instructions with Jimmie on how to use the remote control and some of the other features, and then left him to his own “therapeutic designs”.

A week later, I visited with Jimmie and asked him how the new massage chair was working for him. He told me the following…

He had sat on the massage chair for 3 HOURS! Yes, you heard me right…3 straight, solid hours of massage chair therapy, on the first day! He then told me that he was sick for a week. I asked him if he had nausea, a cold, flu, headaches, or what. He said “Yes” to all of those symptoms. So, after sitting on a massage chair for 3 straight hours, he developed all kinds of “flu-like” symptoms that persisted for a week.

I asked him how he was doing now and he said fantastic. He said that his neck and arm pain that he had had for years was all gone. He said he never felt better! Isn’t that something?

So, I figure what happened was that he sat on the massage chair way too long, which unleashed lots of toxins from the muscles into his body (most bodies are not accustomed to massage when they receive it). These toxins have a nasty way of expressing themselves, as in the above list of symptoms suffered by our dear friend Jimmie. Then he felt great because the long and short of it is that massage from massage chairs actually is VERY THERAPEUTIC. Jimmie reaped the benefits of massage, but just in a far more difficult way than he actually had to experience them.

Here are the lessons learned:

1. Do not sit on a massage chair for 3 hours if you are not accustomed to the massage chair therapy. 10 – 20″ is just fine to start.
2. Drink plenty of non-carbonated beverages, i.e. water, after a massage chair session to minimize the toxin pain.
3. Expect to feel better, because your body really appreciates being massaged.
4. If you are sore after your first few massage chair sessions, don’t be discouraged. It is commonplace and you WILL feel better…I promise.

Thanks for the lessons Jimmie and I am sure glad you are loving your new massage chair.

Dr. Alan Weidner

A Great Massage Chair Story!

Sometimes we hear some pretty cool things about how our massage chairs have benefited a massage chair user. Here is a pretty neat story…

We had a visitor to our store who suffers from diabetes. He was only in his mid-30’s, but had already suffered for the majority of his life with numbness and burning in both of his legs. He also said that his legs had always felt very “heavy”.

Well, he came to try out our massage chairs and ended up enjoying the Omega Montage, which boasts a pretty good leg and foot massage, along with an MP3 player for you listening enjoyment. After he got up from the chair, following a 30 minute session, he immediately noticed that his legs felt lighter and, best of all, the burning and numb feelings were gone!! WOW! I love hearing stories like that. It just reinforces what we already know…that massage chairs have tremendous therapeutic value for everyone. Even with conditions where you wouldn’t think it could be of benefit for you, you just may be surprised by the results. And if you don’t have any physical ailment, you will definitely feel a decrease in stress after your session.

By the way, if you live in Utah, you are welcome to drop by our showroom anytime for as many times as you’d like to try out our massage chairs. You don’t have to buy one to enjoy it. You can drop by the showroom and just enjoy.

Dr. Alan Weidner

What Exactly Is White Glove Service?

I am seeing an increasing number of our patrons ordering the White Glove Service (WGS) with their new massage chair, not only on our website but also from our retail outlet. Most folks are not completely familiar with what the WGS is, so I figured I’d take a moment and explain exactly what WGS is.

When you order the WGS, you are essentially ordering a completely hassle-free service where your chair is not only delivered to your home or business, but the packaging is removed too. Now, you may not think that removing the packaging materials is a big deal, but you’d be amazed at how much cardboard, plastic, and styrofoam it takes to package a massage chair! It is quite a bit. As a matter of fact, the packaging from two new massage chairs completely fills our delivery cargo van (by the way, our massage chair delivery van has been come to be known amongst the staff as the “massage chair mobile”).

For some folks, it would be very difficult to put the packaging away in their garbage cans as it would take more than at least two of the large garbage bins to dispose of it all! The WGS takes all that packaging material and disposes of it.

Tip: some folks like to keep their massage chair packaging in their garage or basements in case they return the massage chair or resell it and want to have the same packaging available to them for shipment.

So, this is what you can expect when you order WGS with your new massage chair:
1. delivery of your new massage chair to your home,
2. assembly of your new massage chair in your home,
3. placement of your new massage chair where ever in your home you want it situated, and
4. removal of all packaging material from your home (unless you want to keep it and store in at your home for future use…my kids like to build “forts” from the huge cardboard boxes!).

When you order new massage chair and WGS from us locally, here in the Salt Lake Valley, we also walk you through how to use your new massage chair and remote control when we deliver it to you. We have that added service available, as part of the WGS, so that you can begin using your chair immediately upon receiving it without having to sift through the owner’s manual.

The cost for the WGS is $199.99. We feel it is money well spent. Not just for the chair assembly which, by the way, is really quite easy to do on your own, but for the moving of the chair around your home to where you want it placed and for the packaging material removal. Most, if not all, of our massage chairs are heavy enough that it could take two of you to move it around the house or business, especially when trying to lift it our of the box. Some of the massage chairs, like the Omega and Sanyo chairs, to name a few, have wheels on the back of the chair which allow for easy maneuverability of your new massage chair once it is unpacked.

To order WGS with your massage chair is very simple…you don’t have to do anything!! It is, by default, included in your shopping cart whenever you add a massage chair to the cart. If you DON’T want WGS, then you just have to remove it from the shopping cart, but clicking on the “x” next to the service and it will be removed from your cart. It’s that easy!

Dr. Alan Weidner

P.S. the WGS is included in the free shipping of the HT-1650 massage chair and, now, the HT-7450 massage chair.

Arm Massage on a Massage Chair? Who’s Got That?

I rarely get asked this question, but some folks like to know which chairs, if any, have an arm massage feature on them. Well, here is what we have and what else is out there.  

The Omega Montage massage chair comes with an additional feature if you want to order it…an arm massage device feature. They are large clamp-like gadgets that come off the arm rest into which you place your arms. They kinda look like large, metal blood pressure cuffs that fit on your forearm! It costs $200 extra for the feature, but some folks want that.

The other chairs that we carry that have this feature are the Panasonic 3222 and 30003. But it is also an additional feature for both these chairs. For example, if you want to get the arm massage feature on the Panasonic 30003 massage chair, you get to order the Panasonic 30004 massage chair. If you want the arm massage feature on the Panasonic 3222, then you order the Panasonic 3513. Brookstone used to carry the Panasonic 3513 but has since abandoned that model for their own OSIM chairs. Although we don’t have the Panasonic 3513 or 30004 models on our website, because they are not terribly popular chairs, we can get them for you. Just call us or email me and we can arrange it for you if you are interested in either one.

The HT-1650 massage chair has an arm vibration feature, but it is not a full massage like these other chairs. I wouldn’t consider it arm massage, but it at least is something for the neglected arms (neglected because all our massage chairs cater to eveything except arms!).

Dr. Alan Weidner