Massage Chair Industry Update – March 24, 2016 (Video)

golden microphone
golden microphone

Transcript of Video Titled “Massage Chair Industry Update – March 24, 2016”

microphoneAlan: Hi, I’m Dr. Alan Weidner from ‘’ and today is our biweekly massage chair industry update for Thursday, March 24th, 2016, and not a whole lot to talk about today. Of course, I always say that, and I end up yakking forever, but here’s the things that we’ve got cooking.

[SCREEN TEXT: Stock Status]

Alan: Let me get in to stock just briefly. I emailed the massage chair companies last night for information about their stock, and the only one I heard back from was Infinite Therapeutics, so – or Infinity now, as they’re more commonly known as, they have the – oh, and then Human Touch also notified me that the WholeBody 5.1 is out of stock. They didn’t have an estimated time of arrival of the new models. So, that’s the Human Touch WholeBody 5.1. They discontinued the ZeroG 2.0, and I think they’re also discontinuing the Human Touch 7450, so there are some changes there. Now, Infinity, they’ve discontinued the ‘Ivory’ IT-8500, they’ve discontinued the Iyashi, white exterior with the caramel interior, and they’ve discontinued the IT-8100, but I’m going to talk about a new model that they just introduced, to kind of replace that one, and I’ll talk about that in a moment, and also, the black on black Iyashi is just on back-order. So, that’s the only chair they have on back-order, and that’s back-ordered for two to three weeks. As far as Inada goes, I think they’re all in stock there. I haven’t heard of any other Human Touch chairs that’re back-ordered. Osaki, Titan, and, Apex, I never really quite know until I place the order, if they’re back-ordered. I believe the Ogawa chairs are all in stock. I think the Ogawa Refresh was back-ordered until the middle of March, I believe that’s in stock now. So, anyway, if you have any questions about stock at the time of purchasing any particular model, let us know, and I will say that sometimes we think that they’re in stock, or that we’re told that they’re in stock, and then you know, a week later, someone places an order, and then we send the order in, and they tell us ‘Oh, that’s back-ordered.’ Well, sometimes they don’t know fully if the chairs are back-ordered or not, at the moment – well, let me put it to you this way – at the time that they tell me that they’re stocked, or not stocked, I believe that, but the stock could disappear in a day or two, or three, or four after I do this recording. So, a week from now, the stock may be gone, and we’ll let you know if the stock, if it’s back-ordered, and usually it doesn’t take longer than one or two weeks, except for the Infinity Escape, which took like two-and-a-half months. January, February, oh my goodness, yeah, we didn’t – we got it, January, February, half of March – yeah, it was two-and-a-half months. That’s rare, that’s very bothersome to me as a retailer, and very bothersome to my customers, but sometimes that happens. So, anyway, having said that, let’s move on.

[SCREEN TEXT: New Infinity IT-8500X3 & Infinity Evoke]

Alan: Infinity, now, I told you that they were discontinuing – or that they discontinued the IT-8100 – well, they’ve made a couple of exciting announcements, one of which is very interesting to me. The Infinity IT-8500, I don’t know if you’re aware of this, but the Infinity IT-8500 is a Chinese-made chair, all the Infinity, and Osaki, and Human Touch, they’re all Chinese chairs, but their chair, the IT-8500, has been our top selling Chinese chair for as long as I’ve been selling it. I figure that’s probably five, maybe five years, and our top selling Chinese brand, or Chinese model, made model. It just continues to be a popular chair, and the one thing that it lacked, in my humble opinion, was – it was a – it didn’t have the 3D rollers. Well, people were fine with that, because, and I’ll talk about this a little later as well, as far as adjusting intensity, for a chair that does not have 3D rollers, but this chair, the IT-8500, very popular chair, good bang for the buck. It was priced, for the longest time, at $3995. Now, it’s $4295; still a very good price, for a good feature set in a chair. Well, they’ve come out now, with the new IT-8500X3, and that has – and the X3 alludes to the 3D technology – so it has the same fit, and same body. I’m just looking at the thing here, excuse me, the spec sheets, and let you know what they have. They’ve got new 3D auto programs, they’ve got an auto extend neck feature, they’ve got five 3D intensity levels. Let’s see the chair is going to be selling – it’s going to be retailing for $5795, with a $300 off promo code, so that’s – instant savings, that is, so it’s $5495. So, it’s going to be $1200 more than the IT-8500, which will have the – but it’ll have the 3D rollers, it has – oh, it says here also, it has the Bluetooth compatibility. You know, the 8500 has the older, you know, download your music to a jump drive on your computer, and then plug it in to the USB port in the back of the IT-8500. Well, now it’s going to have Bluetooth connectivity, which is great because you can just connect from your cell phone, and play your music. It has a sleeker, redesigned remote, so I don’t know what sleeker looks like, but I know the remote right now, it’s a fairly, good rectangular shape. It’s a good size, easy to see, but we’ll see how it looks, and it still has the decompression stretch, and spinal alignment. They call it spinal alignment, it’s the shoulder airbags that pin the shoulders back. The stretch program on the IT-8500 is awesome, the neck massage, awesome, foot rollers, awesome, it’s a great chair. So, I’m very curious to see how this new IT-8500X3 is, and I’ll let you know once I find out more about it. I’m sure we’re going to get it in one of our showrooms – but one, maybe both of our showrooms – but definitely we’ll have it in the California showroom. Anyway, there’s another new model they’re sending out, or introducing now, to the market, called the Evoke, E-V-O-K-E, Evoke, and here are the basic features – and again, I’m sorry for not looking at the camera, I’m just looking at the stat sheet that they sent me – zero gravity, deep tissue massage, space saver, airbags from head to toe, well, everybody seems to have that, lumbar heat, foot rollers, heel rubber, and I think that’s the same thing that they have in their Escape, which is their lower priced L-track chair. And that heel rubber kind of – it’s a great foot massage – and I don’t know if it’s going to have the same six rollers per foot that the Escape has, but the heel rubber is pretty cool, as it grabs the heel, and gives that a massage. So, anyway, that’s the Evoke, and that one’s going to be selling for $2695, so it’s going to compete price wise, with the Osaki 4000T. The Osaki 4000T is a real – it’s a workhorse, it’s been around forever – it doesn’t fit some people very well. I’ve found that the Osaki 4000T, and probably the 4000 that you can get on Costco, the Dreamer, the Osaki Dreamer, and the Osaki 7200H, and 7200CR, they have shoulder airbag housing that’s a hard stop, and so what’ll happen is when you sit in the chair, and then you put your arms out, to go in to the armrests for airbag massage, the bottom of the housing, the shoulder airbag housing, digs in to your upper arms, and it can be quite uncomfortable. It’s worse on the Osaki 4000T, and the Osaki 4000, not as bad on the Dreamer, or on the 7200 series, but it is burdensome for a large, broad-shouldered person to sit in that bloody chair, it becomes irritating. Well, this is a chair, $2695, that kind of competes with the 4000T. It has the deep tissue massage, the 4000T is the more moderate, mild massage, this Evoke seems to be more deep tissue. It’s a space saving technology, none of the Osaki 4000, or 4000T models, have it, lumbar heat, foot rollers, the foot rollers on the Osaki 4000T are pretty mild. I suspect with Infinity, knowing their other chairs, it’s going to be a good, intense foot massage. Anyway, that’s the new Evoke, so I don’t know if I’m going to be having that in my showroom either, maybe I will. The 4000T is kind of an older technology, it’s been around for years. That’s kind of – that was the flagship chair for the Osaki brand, and then, of course, they’ve now got so many other models, and model – brand lines, and you know, whatever, so anyway, just so that you know.

[SCREEN TEXT: Update on the SoCal Showroom]

Alan: Alright, what else have we got cooking? Let’s see, oh, our Southern California store, I was just down there last week. We were doing some recording for a television commercial. Well, our walls are still as bare as the day is long, I mean, and they’re long walls. So, the guy that did our buildout is going to put up some sconce lighting for us, and some nice trim, and we’ll put up some pictures, and you know, we’ll have Mona kind of pick some nice artwork, or whatever, or maybe some nice pictures of massage chairs, heaven forbid, and we’ll put that up on the wall to kind of make the wall look a little busier. But I’ll take the videotape of that when we have that done, and it’ll look sharp, but we’ll post that up for you to take a look at, but that Southern California store is a nice store. I like it, it’s wider than our store here in Utah, it’s deeper than our store here in Utah. You feel like you can have more than one person in there at a time, looking at chairs, but I really like that store, great store, and great staff. So, go down and meet Michael and Chris, they’re just awesome, and for those of you that don’t know, and of course, if you’re only Vietnamese speaking, you’re not going to understand a word of what I’m saying now, but Michael Nguyen is our showroom manager, and he’s bilingual, Vietnamese and English. And so, you know, feel free to give us a call at that – at our, well, here – our number there is 562-865-4607, 562-865-4607. Go ahead and call, and you can talk to Michael, if you’re Vietnamese, of course, talk to him, but for Anglos, you can talk to Michael or Chris.

[SCREEN TEXT: Massage Chair Tip!]

Alan: And one last thing I’ll chitchat about, just – you know, I should do this every one of these video recordings – these biweekly updates, I should give like a massage chair tip, or something like that. But one thing that people – I tell people, all the time, about in our showroom is how to use – how to change the intensity of a massage chair if it’s too intense for you, and you don’t have the 3D rollers. Even if you do have 3D rollers – by the way, 3D rollers mean that the rollers can move forward or back to increase, or decrease, the intensity of the massage – well, what do you do if the lowest intensity setting of the 3D roller is still too much? Or, what do you do if you’ve got a chair like the IT-8500, which is a deep-tissue massage chair, but it doesn’t have the intensity adjustment ability, it doesn’t have the 3D rollers, or now it does, but if you can’t get it low enough? Well, what we always recommend is using something that we call a throw blanket. Now, I don’t know if you know what a throw blanket is, but a throw blanket is like a decorative blanket that a lot of people use for, you know, to decorate a couch, or a chair, and these massage chairs aren’t the prettiest things in the world, so a lot of people use throw blankets to kind of, you know, try to camouflage the chair. But well, you can use that throw blanket, if you fold it up in quarters, or whatever, and you use that as a back pad. It’ll, you know, lay it down the length of the chair, and use that as a back pad. It’s a wonderful way to do it, because sometimes people use pillows, like sleeping, bed pillows, or couch, decorative pillows. They’re too thick, you’re not going to feel much massage at all. So, you know, if you can get a thin foam pad, or something like that, that’d be great, a memory foam pad, like the iRobotics 7 comes with a memory foam pad now, which is great, but just use a throw blanket, it’s awesome. Plus, if you’re the decorator of the house, and you look at that chair, and you go ‘Oh my goodness, that is butt ugly,’ and you want to change the look of it, use a throw blanket for that too. Anyway, there’s my intensity adjustment advice, and my decorative advice, which is so amazing.

[SCREEN TEXT: 888-259-5380]

Alan: Well, I think that just about does it for this week. If you have any questions, feel free to give me a call at 888-259-5380, there you go, and of course, you can always email me, comment on our YouTube channel, or on our Facebook page, or you can go on our chat software, whatever. You can always reach me, and if you don’t get directly to me, I will always call you back, but anyway, feel free to give us a call. If you found this video helpful, please feel free to thumbs up ‘Like’ us on YouTube, and of course, share this, or any of our other videos, on your social media platforms to help us spread the word about massage chairs, we appreciate that. Massage chairs are kind of a new thing, relatively infantile in its stage of development here in the United States, and we appreciate you helping us spread the word about it, because this is a great thing. Duh, that’s why I do it. Well, anyway, I’m Dr. Alan Weidner from ‘,’ and I will see you in two weeks. Bye bye.

Click on the following link to watch this Massage Chair Industry Update on our YouTube channel.

Infinity Escape Review!

Infinity Escape
Infinity Escape

Escape_Brown_sideThe long awaited arrival of this new offering from Infinite Therapeutics, the Infinity Escape, is finally here. We received ours at our Southern California showroom over a week ago. I actually set it up myself and spent quite some time on it to get a good feel for it for this review. Here are my thoughts on this model:

1. Set Up/Assembly

The chair took some time to set up. The shoulder airbags, hip airbags, ottoman, and arm rests all came in separate boxes and had to each be attached/assembled. The assembly was not terribly difficult…and that’s coming from a man who is not a fixer-upper person by any stretch of the imagination. I found the pictures in the owner’s manual to be too small to make out the detail of some of the parts being assembled, but I figured it out anyways.

The shoulder airbags took a little figuring out to get them locked in, but, again, I figured it out.

2. Comfortable Fit

When I first sat in the chair, before turning it on, I found it to be a very comfortable fit. It was not too narrow, as with some chairs, but it seemed to fit me quite comfortably. I am 5’9″ tall and about 185 lbs. No problem fitting. This chair can handle taller and wider bodies because of the broader seat and shoulder airbags as well as the longer chair back.

Infinity Escape Remote
Infinity Escape Remote

3. Remote Control

The remote control has a very simple button and screen layout. The screen is quite easy to use and seemed to be patterned somewhat after the remote control of the Infinity Iyashi. Don’t be fooled, though, by the simple remote layout. Once you get into the screen menu, you will see that this chair has a lot of versatility and can do so much more than what you might be led to believe when you first take the remote in your hands.

For example, the chair shows only 4 auto programs when you first go to the auto menu: Recover, Relief, Stretch, and Renew. But, then you have the option for “Special Programs”, which gives you 5 more auto programs to choose from, for a total of 9 auto programs. So, this chair actually has 5 more auto programs than the Infinity 8500 and Iyashi.

This chair has 10, 20, or 30′ timer increments and also allows the instructions to be viewed in Spanish, Vietnamese, Chinese, Japanese, as well as English.

One thing I almost forgot…on the remote there is a button labeled “Quick Relaxation”. Press that button and the chair goes into a nice, soothing auto program without the use having to go into the auto programs to select a program. Push one button and you are good to go!

4. Roller Massage

This chair has the extended roller track (aka L-Track), which allows for the buttocks to be massaged as well as the back and neck. I found the roller massage intensity to be moderate and very comfortable. It was not too intense, yet not too soft. It was, as Goldilocks would say, “just right”!

I found the neck roller massage to be a little soft in the auto programs, but when I went to the manual settings and moved the rollers up to the neck, I found it very intense. So, if you want a strong neck massage, don’t be discouraged during the auto programs…the manual settings will provide more than enough kick for your neck area. By the way, it did a great job at the base of the skull. Great news for stress headache sufferers.

I also felt as though the transition of the rollers from the low back to the buttocks was pretty smooth. On a lot of L-Track chairs the rollers hurt the user because the rollers go over the bony prominences of the pelvis. Well, on this model, the transition was smooth and quite comfortable (for me, anyways).

5. Mechanical Foot Rollers

This was a treat! This chair has 6 rollers per foot…more than any other chair that I am aware of. It felt fabulous; my soles, toes, and heels were all massaged. And quite comfortably, I might add. I loved it. After a while, as with most mechanical foot rollers, it got a little old and I had to turn off the foot rollers, but the overall experience seemed head and shoulders better than comparable chairs with foot rollers.

6. Airbags

The chair lists 38 airbags, but it doesn’t feel too much different than any other chair. The things I noticed about the airbags are

  • The arm airbags were long and “sausage-like” and ran the length of the forearms. I had to focus on keeping my arms pushed to the outside of the arm rests so that the airbags would not squeeze my arms out of the arm massager.
  • The calf airbags didn’t do much; I hardly noticed them.
  • The shoulder airbags both inflated at the same time (not alternately) to hold the upper body in place while the rollers passed by. They were not too strong, but quite adequate.
Infinity Escape Stretch
Infinity Escape Stretch

7. Stretch Program

Like most L-Track chairs, the stretch program is a little different, since the chair can’t flatten out the chair back and seat (they are one long unit). But, the stretch program on the Escape was good, nonetheless. It involved a lot of roller massage in the buttock area as well as using the calf and shoulder airbags for compression and distraction while the chair tilted back into it’s zero gravity position (only 1 zero gravity position on this chair, by the way). And I noticed that while the airbags were deployed in the stretch program, the rollers lifted the neck up. Then the airbags deflated and the rollers continued to hold the neck up so that it felt like the neck was getting stretched. It was reminiscent of the Panasonic MA73 or Osaki JP Premium neck stretch.


Well, that’s about it as far as the major observations go. Of course, I’ll learn more about the chair’s nuances as I sit on it more and as I hear back from my customers who purchased it.

It is a great bang for the buck for an under $3K L-Track chair. I will soon do a comparative review between the Escape and the Apex Ultra, another L-Track chair priced just the same.

Dr. Alan Weidner

P.S. Give us a “Like”, “Share”, or “+1” and leave me a comment or question below to share what you learned or ask any questions, so other folks can benefit from this material.


Christmas Shopping Deadlines!

delivery truck
delivery truck

truck-delivery-1042539-mAs anticipated, the Black Friday and Cyber Monday was crazy busy! Because of the number of sales and the number of people who called me to see if they could have a few more days to decide on the right massage chair (it’s not really a spur of the moment decision!), we have extended our Cyber Monday pricing to the end of this week. I can’t put the deals on the website, so you’ve got to call me at 888-259-5380 to find out what pricing is available for the rest of this week. Continue reading “Christmas Shopping Deadlines!”

To Infinity and Beyond…!

Photo of Dr. Weidner
Photo of Dr. Weidner

IMG_20140930_130145Last week I traveled to Boston, MA with the express purpose of visiting Infinite Therapeutic’s headquarters in Kingston, NH. I arrived late Monday night into the Boston Logan airport and was picked up by Michael Milone, the National Dealer Manager for IT, first thing Tuesday morning. Although the weather was raining and overcast, the surrounding vistas were fabulous. The 45 minute drive to New Hampshire was replete with autumn leaf colors…galore! Continue reading “To Infinity and Beyond…!”

2013 Christmas Shipping Deadlines – Don’t Delay!

Massage chair shipping“Tis the season…yes the season of celebration, but also the season of procrastination! Because Black  Friday/Cyber Monday was a little later in the year than usual, your holiday shopping days have been cut down a bit. And that means that shipping deadlines have already come upon us…and in some cases passed.

The last delivery date, in MOST circumstances (but not all!), would be December 24th, which is a Tuesday this year. If you are ordering a massage, regardless of where you live in the country, you have until the end of this week to order. Even that deadline may be too generous if lousy weather hits enroute to the chair’s delivery to your home or business.

Guaranteed white glove delivery has passed for a few of the massage chair companies, depending on where you live. Continue reading “2013 Christmas Shipping Deadlines – Don’t Delay!”

News & Notes (inc. Yet Another New Osaki Model)- 10/16/2013

Lots of stuff to report this week.

OS-3D Pro Cyber
OS-3D Pro Cyber

1. Osaki has come out, yet again, with another model. This one is called the OS-3D Pro Cyber. I have a brochure on it, but the price has yet to be determined. It appears to be a more modern looking version of the OS-7075R with a couple of varied features from the 7075. For example, the brochure speaks of  “next generation air massage technology.” The explanation in the brochure is “Through innovative engineering, we have reduced the total number of air bags but have increased the volume and surface area of massage. By doing so the total number of working valves has drastically reduced from prior models, which ultimately put less stress on the chair, making it one of the most mechanically sound massage chairs in the market.Continue reading “News & Notes (inc. Yet Another New Osaki Model)- 10/16/2013”

URGENT: IT-8500 & Iyashi Price Increase Announced for 10/11/13!!

price increaseI received an email notification from Infinite Therapeutics late yesterday afternoon that they are increasing the price of their IT-8100, IT-8500, and Iyashi models…beginning tomorrow, Friday October 11, 2013! We are to have our prices upgraded by end-of-day 10/11/13.

Yes, fairly short notice but that is why I am posting the price increase everywhere (blog, email list, Facebook, Twitter, Google +). I want everyone to know about this because there are so many people looking at the IT-8500 and the new Iyashi that are chewing on whether they want to take the plunge or not. This price increase may motivate you to  take action TODAY. Continue reading “URGENT: IT-8500 & Iyashi Price Increase Announced for 10/11/13!!”

IT-9800: The Forgotten Infinity Chair!


When I first started selling massage chairs, my staff would haul a bunch of our massage chairs to local trade shows, like the home show, boat show, RV show, etc. Without fail, every time we went to a show, there was also a booth of Neox massage chairs there competing with us. The Neox chairs, as far as I know, are no longer available but when I began carrying the Infinity line of chairs, I noticed that the IT-9800 looked a lot like the Neox chairs.

When we received our IT-9800 in the showroom, the sales rep from Infinite Therapeutics told me that it was in fact pretty much the same massage chair as the Neox. I remember liking the Neox chair when I first sat on it but now I had one first hand to experience in my own showroom.

I recently sold my floor model and have waxed a bit nostalgic for it, realizing that I never really did a review of the chair. So, I figured that I’d record some videos of the chair and write a little review covering it’s primary features. The videos are being edited and will be posted on YouTube shortly. In this blog post, I’d like to point out those primary features that I think will interest you the most. Continue reading “IT-9800: The Forgotten Infinity Chair!”

Customer Warranty Support – What Should You Expect!

One of the things that I hold most dear in my relationship with my customers is the ability to tell them that the chair they are buying is backed by a massage chair company with a  great warranty for their chairs. It is so important to me that my customer has the best support available when they buy a chair from me because they are committing thousands of dollars, often sight unseen, to a chair that is supposed to bring them pain and stress relief.  Continue reading “Customer Warranty Support – What Should You Expect!”

Video & Transcripts of Massage Chair Industry Update 12/04/12

Transcript of Video Titled “Massage Chair Industry Update – December 4th, 2012”

Alan: Hi, this is Dr. Alan Weidner from ‘‘ and today we are doing our massage chair industry update for the week of 12-04-2012. And we have some fun stuff to talk about today. First of all, I just want to, again, go over stock and we’re getting close to Christmas. Continue reading “Video & Transcripts of Massage Chair Industry Update 12/04/12”

Post-Black Friday/Cyber Monday Stock Status!

Well, it was a very busy weekend in the massage chair industry, as it is in most retail businesses. I thought a stock update would be helpful for you this morning so you know what is available as of today:

1. Human Touch – HT-9500 (espresso color) is back ordered until the first week of December; ZeroG 4.0 (espresso color) is back ordered until late December; the ZeroG 4.0 in black is in stock but under heavy inventory pressure and will be restocked in late December. It could be out of stock long before then.

2. Inada – the red Inada Sogno is back ordered until later this week; there is about 1 week of inventory left of the Inada Sogno in creme and the black leather Sogno. So, if you want those colors order NOW. All other models and colors are shipping without delay.

3. Infinite Therapeutics – stock is good on all chair models and colors for the time being. The new IT-8100 has not arrived yet for the first shipments, although that model is available for purchase. It should be here this week.

4. Osaki – The brown and ivory OS-7075R’s are back-ordered until mid-December; the black OS-7075R is back-ordered until December 6; the OS-3000 in black and brown is out of stock, but there is no date for a new shipment; all OS-1000 colors are out of stock until the end of the first week of December;  every other model is in good stock.

5. Panasonic – all available models are in stock, with some inventory pressure.

6. Omega – all chairs are in stock.

Considering that we just got through the busiest shopping weekend of the year, stock is not too bad. But, having said that, I will also say that it will change with each succeeding day as we march toward the Christmas cut-off. I feel pretty secure telling you that if you have your orders in by Monday, December 17th, there is a fabulous chance that your chair will get to you by the 24th. Of course, if you order white glove delivery or if you live in a remote place that may not be the case. But, call to be sure if you are concerned at all.

Dr. Alan Weidner


Some Massage Chair News (Inc. New Osaki Model!)

A couple of things have come across my desk this week that I thought you’d like to know about…

1. Osaki has introduced a new massage chair model, the OS-7075R. This chair is exactly like the OS-7000, except for two things: a.) the new 7075R will have mechanical foot rollers. Foot rollers seem to be all the rage right now, thanks in part to Infinite Therapeutics’ success with the IT-8200 and IT-8500, both of which have mechanical foot rollers; and b.) the motor that powers the roller system in the OS-7075R has more horsepower, thus giving the roller mechanism a little more kick and firmness. So, yes, that means the OS-7075R has a little stronger roller system than the OS-7000. When I say it is exactly alike except for those two things, I also mean it looks exactly like it as well.

2. A a result of the new OS-7075R, Osaki will be discontinuing the OS-7000 once existing stock and shipments have been exhausted (I’ve got a black floor model for sale now, I guess. Give me a call at 801-651-2026 if you are interested in it!).

3. The brown Osaki OS-7000 massage chair is back ordered for 18 days for the BROWN color only and the Osaki OS-3000 in BROWN is back-ordered for 8 weeks.

4. Infinite Therapeutics is working on releasing another new model before the Christmas shopping season. I don’t know much about it, but it will probably be a tweak to the current best-selling IT-8200 and IT-8500. I will let you know the moment I learn more.

5. Human Touch is back-ordered on the Espresso-colored HT-9500 until early November. Everything else is currently in stock.

Well, that’s about it for today. You can also check out my biweekly Massage Chair Industry Update video for 10/23/12 here for more of the latest and greatest.

JUST A WARNING: we are getting close to the busiest season for massage chairs. If you are thinking of getting a massage chair for Christmas, my strong recommendation would be to buy now when stock is really good for all companies. If you want until later in November, you may be having to settle on models and colors that may not be your first choice. Just a word to the wise!

Dr. Alan Weidner 

Remote Control Changes on IT-8500 (vs. IT-8200)

The new and very popular IT-8500 has a few upgrades from the IT-8200, which I spoke about in a previous blog post. There have also been some changes made to the remote control to make it a little more user friendly. Some of the terms on the IT-8200 remote were not very clear. Infinite Therapeutics has made an effort to make it a little more intuitive with the remote control of the IT-8500 massage chair.

Here are the improvements: Continue reading “Remote Control Changes on IT-8500 (vs. IT-8200)”

My Interview With Jim Coppins, VP of Infinite Therapeutics (Part 1)

I sat down, via Skype Video, with Jim Coppins, Vice-President of Infinite Therapeutics, in a 1/2 hour, 2-part interview to discuss the company, it’s product line, and the very popular IT-8200 and IT-8500 massage chair models. Here is Part 1 of that interview, along with the transcripts.

Transcript of Video Titled “Interview with Jim Coppins VP at Infinite Therapeutics (Part 1)” Continue reading “My Interview With Jim Coppins, VP of Infinite Therapeutics (Part 1)”

New IT-8500 Now Available!

I just received an email late yesterday from Infinite Therapeutics officially announcing their new IT-8500 massage chair. I mentioned it last week but now we have the official announcement. I will have this chair up on our site very soon. If you wish to order it in the meantime, just give me a call at 801-651-2026 and I will take care of it over the phone for you.

Last week when I mentioned the new features, I was not sure what the new features actually meant. Now, we have a written description of each of the new features. From the official email, here are the descriptions:

1. Spinal Correction –An advanced upper body airbag system allows for a firm shoulder retraction in conjunction with a lower extremity grip and stretch feature (this is what I figured it would be…similar to what Inada’s Doctor’s Choice 3A chair does). These operations are performed simultaneously as the main back roller massagers moves up and down the spine and the shiatsu swivel seat swings the hips from side to side. This advanced multi-functional system provides for an industry leading state of the art spinal correction.

2. Accu-Roll Shoulder Massage – Sensor driven targeted massage encompasses the entire shoulder region for the most comprehensive upper body massage available (still not clear if this is an airbag or a roller system).

3. Tru-Grip V Stretch – The advanced programming of the IT-8500 optimizes a full body grip enabling a spinal stretch that is unsurpassed in the industry (most of the new massage chairs incorporate arm, shoulder, foot, and calf airbags to grab the body while the chair back and ottoman raise and lower. It sounds like the IT-8500 will do that too).

4. Inter-sound Technology –Soft intimate music designed for the pleasure of the user. A redesigned sound system delivers high quality sound inward and exclusively for the benefit of the user. Inter-sound creates the optimal setting for relaxation and stress reduction (the IT-8200 delivers sound outward away from the head of the user. Seems like this new system will have speakers pointed inward toward the user. Still not sure if there is anything more to this than any other massage chair music system).

5. Headphone Port – Taking Inter-sound to the next level the Infinity IT-8500 offers the luxury of “your world” total privacy. Plug in your favorite headphones and with the rest of the real world noise eliminated enjoy “your world of relaxation” (kinda nice if you want to keep the music to yourself and not disturb those around you).

I’ll share more as I learn more. We will have more images up when the chair is posted on the site.

Dr. Alan Weidner 

No-Name Brand Chairs – My Thoughts

I get a call, probably once a week, from a massage chair shopper or owner asking about some no-name brand massage chair. Either they want to know if I’ve heard about them, or if I know how they can get some customer support for a broken down chair from a company whose phone number is no longer in service.

Well, here is a question like that from a massage chair shopper. I thought I should post this one because the situation is so very common and scary!! Continue reading “No-Name Brand Chairs – My Thoughts”

A Chair for a Dialysis, Bodybuilding Patient (For Under $3000)?

Again, I can’t say enough how much I love questions from my readers and site visitors. They may seem so odd and specific, but you’d be amazed how many people read the questions and my responses. You just never know who has what going on in their lives when they embark on a massage chair shopping adventure. Here is a question from a concerned wife…

I would like to know the best chair for my husband that is a recent dialysis patient, and many health issues that have arose out of it. He has developed restless leg syndrome that I am hoping the chair might help alleviate. The main purpose is because he is on a b-pap machine and is only comfortable sleeping in a chair. I noticed most all models state a 265 weight capacity. He is a 290 lb professional bodybuilder, so his back is very wide. I would like a massage chair, but the main search is for something he would be able to sleep in. I was looking at the Osaki 4000? We have a GEMoney account but would really need to remain below $3000. I appreciate the advice. Thank you, Mary

Continue reading “A Chair for a Dialysis, Bodybuilding Patient (For Under $3000)?”

My Trip to the Furniture Market in Las Vegas!

I made a quick trip down to Las Vegas Wednesday night to visit with some of my massage chair suppliers on Thursday (yesterday). I have heard a lot about the Furniture Market but this was my first time going. I wasn’t quite sure what to expect but I’ll tell you what…that is the biggest building I’ve ever seen. Not the tallest but definitely the biggest. The only word that came to mind when I first saw it was “mammoth.”

Inada staff

It was a behemoth of a complex, filled to the brim with storefronts of wholesalers with products from around the world. I spent most of the day at the Inada store with InadaUSA President, Cliff Levin. I had dinner with the staff of Inada USA and, the Canadian distributor of Inada products. It was a wonderful time to connect with like-minded massage chair nuts and the ribs at this hole-in-the-wall restaurant were fabulous (even though I was dreaming about buffets before I arrived!).

On Thursday I had the chance to go into the behemoth complex known as the World Market Center, which is the actual name of the complex wherein the Furniture Market is housed. I went to the Inada store and sat on a prototype, concept chair from Inada called the L1. It is the first chair I’ve ever sat on that had rollers going down into the buttocks and thigh. The roller track was one continuous track from the head down to the thighs. Pretty cool. Don’t get too excited though…it will not be introduced into the US market. It was just a fun novelty for folks to sit in. They were also selling some great pieces by Wellington’s Leather Furniture.

I also went to another building in the complex and visited with Kirk Jennings, National Sales Manager for Infinite Therapeutics. He was demo’ing the IT-8200 and IT-9800 to prospective retailers. It was good to see Kirk again…remember that he just dropped off those two chairs to my showroom last week.

Inada Store

I’ve included photos of my day in Vegas for your enjoyment. If you ever get a chance to go to that complex, do it! It is extraordinary. By the way, here is a little video I took with my cell phone of the protoype Inada L1 chair. Enjoy.

Inada L1 Prototype (oops, the image is sideways…good luck with that!)

Dr. Alan Weidner

A Massage Chair For A 5’11” Ballroom Dancer!

Dr. Weidner,

I am seriously in the market for a massage chair.   I have read everything on the internet about every brand including the ones that you sell.   I have experienced the HT 270 chair 3 times in the past month and with its limited massage it gave me relief.

It was used and was being sold at a consignment store.  It was bought as I waited for it go down one more time.   This was a good thing because I started looking for one that had a warranty.

I have received a lot of massage by massage therapists in my life, but I can’t afford that often for I am a retired RN.  Please give me your recommendation for a chair that cost no more that $2500-3000.00

I have listen to some of your reports on massage chairs every two weeks.  I am 5’10” tall and like deep tissue work.  I have some low back pain due to loss of height in 3-4 vertebra.  I used to be 5’11”.  I am 68 years old and am a ballroom dances and like feet and leg massage also.  I know that your chair does your arms but chairs in my price rang may not include hands, lower and upper arms.

Thank you for a recommendation in my price range.

Pat Continue reading “A Massage Chair For A 5’11” Ballroom Dancer!”

IT-9800 From Infinite Therapeutics – A Brief Introduction

Kirk Jennings from Infinite Therapeutics was nice enough to bring the IT-9800 and the IT-8200 of their Infinity 5-Star Comfort line of massage chairs to my showroom for me to try out. The IT-9800 I had sat on before, but it was great to experience it again. This model is their flagship model and has some nice features, which I will get into in more detail when we have their models in our showroom. Continue reading “IT-9800 From Infinite Therapeutics – A Brief Introduction”

My First Experience With The IT-8200 Chair

Kirk Jennings, of Infinite Therapeutics, dropped by my showroom today to demonstrate to me the new IT-8200 massage chair and their flagship chair, the IT-9800. It was very  nice of Kirk to come by to give me a chance to sit on these chairs. I had sat on the IT-9800 before and really enjoyed it. Since that time, they had introduced a Sogno look-a-like, which is what all companies seem to be doing nowadays, called the IT-8200. Today was my first chance to experience this new model firsthand. Continue reading “My First Experience With The IT-8200 Chair”

Infinite Therapeutics – Notes and Changes

IT-9800 Massage Chair
IT-9800 Massage Chair

We have recently begun carrying the Infinite Therapeutics massage chairs, their flagship chair being the IT-9800 model. A very nice chair which boasts some pretty neat features:


1. Leather upholstery – Very few of the chairs we carry have a leather upholstery or a leather option. Most chairs are covered in faux or synthetic leather. This chair looks great and could almost pass as a regular recliner. The leather upholstery contributes to that look and feel.

2. Inversion therapy – We commonly see zero gravity features nowadays, but inversion is not so common. Zero gravity is a feature highlighted by a 30 degree tilt up of the chair seat. Inversion, on the other hand, is the chair back reclining past horizontal when you put it all the way back.

You may or may not be familiar with inversion therapy where a person can clamp their feet into brackets on a frame that then swings upside down to provide a decompression of the discs and other soft tissue of the spine. The Teeter commercials on TV recently demonstrate this type of inversion therapy. The IT-9800 chair offers a past-horizontal recline which is an attempt to simulate that inversion therapy. The only other chair I’ve sat on that offers that feature is the OSIM uAstro, which is sold through Brookstone stores only. Continue reading “Infinite Therapeutics – Notes and Changes”