Customer Question #1
I had a friend, who lives in Salt Lake City, visit your store this summer and he evaluated and recommended the Panasonic MA73 and Inada DreamWave massage chairs. Would you recommend one over the other for reliability, form or function?
I am in my 60’s and long ago realized you usually get what you pay for so buy once and buy right.
My Response #1
The DreamWave and MA73 are pretty equal as far as quality goes. Each has different features, pros and cons. Here are some things to consider:
1. Rollers are more vigorous on the MA73.
2. Heated rollers on the MA73, low back heating element in the DreamWave.
3. The MA73 has shoulder airbags, the DreamWave has upper arm airbags.
4. The Inada has the dreamwave technology where the seat moves from side to side and up and down, while the thigh airbags are inflating to massage the
IlioTibial Bands and the rollers are hitting the low back. The MA73 does not have this feature, although it does have thigh airbags and a good low back roller massage.
5. The DreamWave has 100 airbags vs. 33 airbags in the MA73.
6. Stretch program is superior in the DreamWave (IMHO).
7. Arm airbag massage is superior in the MA73 (IMHO).
8. The DreamWave has the cervical traction device, which is a fancy title for the headpiece. That headpiece has airbags that massage the neck and compress on top of the shoulders.
9. The rollers of the MA73 actually reach up and over the top of the trapezia muscles at the top of the shoulders. The DreamWave uses airbags from the headpiece to massage the traps.
10. Both chairs have 3D roller massage technology (in other words, you can adjust the depth of the rollers for a more or less vigorous massage).
11. Customer support and warranty support for both chairs is now being handled by Furniture For Life, which is the distributor for both Inada and Panasonic in the USA. They actually send out a technician to repair your chair should anything go wrong with it.
12. Both chairs have 3 years parts and labor warranties and a less than 1% failure rate. Both chairs should also last you 15+ years. Great quality!!
I hope this helps. Let me know if these points bring up any other questions. I am always here at your disposal. One last thing…the DreamWave is a little better for taller bodies (can handle up to 6’5″ tall), whereas the MA73 is ideal for folks up to 6’3″.
Customer Question #2
Hi, I was wondering which massage chairs would you recommend for someone 5’10” to 6’4″, weighing 164 lbs to 200 lbs. Also for someone who works out at the gym so my shoulder and leg muscles can change. Has a deep tissue massage and for someone who has lumbar strain and neck and shoulder pain. These are the chairs I like: the Osaki JP Premium 4.0, Apex Ultra, uKnead Lavita, and the Infinity IT-8500.
My Response #2
Thanks for your email. All the chairs you mention are great chairs. They will all provide a good neck and shoulder massage. If you want a chair with the L-track, though, plus a good neck and shoulder massage, go with the uKnead Lavita. That is one of our top selling models right now and does a good all around job on the whole body.
The IT-8500 is an awesome chair, especially for the neck and shoulder area. The foot rollers are great and the stretch program is fantastic for anyone.
The Ultra will be too small for someone who is over 6’2″ tall, although it has a great neck and shoulder massage and a strong overall massage.
The Osaki JP Premium 4.0 is a good quality chair. Made in Japan, it is a better quality chair than all the other options you’re looking at. It is not ideal for someone over 6′ tall, so you might need to try it out before buying it to make sure it fits. It is manufactured by Fujiiryoki, the oldest massage chair company in the world.
I hope this helps. If you have any other questions, feel free to email or call me at 801-651-2026. I am always at your disposal.
Dr. Alan Weidner
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