Here is an email correspondence I had with a customer looking for the right massage chair for her given situation. Most people call or email asking the same sorts of questions. Most folks want to know what chair would give them the best answers to their shopping questions. I liked this email chain because of the specificity of the concerns. The more specific you can be in knowing what you want, the easier it will be to find a chair that works for you and meets those concerns. In this case, Mimi and I carry on a bit of a conversation nailing down the chair that might be best for her…
Inquiring Email #1:
I am searching for a massage chair and wondered if you could help me find the one that will best suit my needs. I am an uptight person and my muscles reflect that daily. I am currently going to a massage therapist but I have not been as happy the last few times as I was the first couple of times. My neck hurts daily and so does my back. I am looking for a good firm, deep tissue massage that will cover me from the back of my head to my sciatic area. I have plantar fasciitis so a good foot rub with stretching would be great. I also want something to massage my arms. I love the feel of a good roller ball feeling along both sides of my spine. That seems to loosen up things to assist in my chiropractic visits. Otherwise, things just don’t seem to move well. I need something durable because I would like to use it often. I am starting to feel like I am wasting my money on 1 or 2 massages a month when I could have something at my beck and call daily. I want a good full body massage with the ability to pinpoint problem areas. I can spend around $3500. Can you help me find a good chair please?
My Response #1: