You may or may not have heard by now that we have made some pretty exciting changes to Massage Chair Relief. I am going to review them with you today. This stuff is especially helpful right now before the holidays.
For every massage chair purchase, beginning Novemver 1, 2015, you will get a lifetime labor warranty included with your new chair. This means that after the factory and extended warranties expire, you will have labor coverage for your chair should anything go wrong with it. You will still need to purchase the parts, if needed, but we will arrange for the labor to help diagnose the problem and then to install any parts that are necessary.
There are some conditions that apply, which you can ready about here…
If you have any questions about our new lifetime labor warranty, please don’t hesitate to call me at 888-259-5380 and I’ll explain it all. I try to explain a lot of it in this video, posted last week on our YouTube channel:
This has been in the works for almost a year and it is finally available to you. I am so excited to announce this because I know it will give my customers peace of mind for years to come. You can see the reference to our labor warranty on every product page on our site. And, when you purchase your chair, you will see the warranty listed on the receipt that is mailed to your inbox at the time of purchase.
2. Best Return Policy in the Industry…Still!
We have always had the best massage chair return policy in the business, but last week I added something to it that will make it irresistible to buy from anyone other than Massage Chair Relief. Here is what we include already in our return policy:
- 90 days money back guarantee – You can keep your chair for up to 90 days to decide if it is the chair you want. If you don’t, then just pack it up and send it back to us. Just make sure it gets to us by the 90 day from the date of purchase. By the way, everyone else in our industry offers you only a 30-day return policy. Advantage: Massage Chair Relief
- b.) No restocking/handling fees – When you send your chair back, you will not be deducted a “restocking or handling fee”. Every other company does this, but not us. The only thing that will be deducted from your refund will be the merchant processing fees that were charged us at the time of your purchase. These are the fees that Visa, Mastercard, Discover, Amex, Paypal, and Synchrony Bank charge us for the privilege of accepting their forms of payment on our website. These fees range from 3-6%. You can see a listing of these fees on our website here:http://www.massage-chair-relief.com/order.html#refundThere will be one more thing that will be deducted from your refund…
- c.) We will split the return shipping costs with you – That’s right, I will pay for half of the return shipping costs if you choose to send your chair back. You will still need to package it up, hopefully in the original packaging, but we will arrange for the pick-up, use our own shipping accounts to get the best shipping costs, and then deduct half of the shipping/freight costs from your check.Before now, you had to arrange for your own return shipping PLUS pay the full cost of that return shipping. Everyone else does it this way. Well, now we will split those costs with you and I’ll pay for half…of our already low contracted shipping costs!
Check out my YouTube video that explains our updated Return Policy in detail…
Well, there you have it! Our new Peace of Mind Lifetime Labor Warranty PLUS our industry-best Return/Exchange Policy makes purchasing your new massage chair from Massage Chair Relief a “No-Brainer”.
If you’ve been sitting on the fence about buying a massage chair or trying to figure out from which retailer to buy it, these two things alone should convince you to jump off the fence and come on over to our site right away (not to mention that we also price match, donate a portion of your purchase price to the Make-A-Wish Foundation, have 2 actual Brick-and-Mortar showrooms, and have been around longer than almost everyone else!).
Feel free to call me if you have any questions about our awesome and exciting new developments. As you can tell, I love talking about them!
Dr. Alan Weidner
P.S. Give us a “Like”, “Share”, or “+1” and leave me a comment or question below to share what you learned or ask any questions, so other folks can benefit from this material.