Massage chairs are high-tech products with advanced computer components and lots of moving parts. And though they’re engineered for durability, they can develop issues.
So what if your new chair breaks down? Will a warranty cover the cost of repairs?
The answer depends upon the manufacturer of your massage chair. As a general rule, however, most warranties cover labor and parts for at least a year. That said, the length of your chair’s warranty isn’t the only consideration. Here’s what you need to know to make a smart investment.
Manufacturer Warranty Coverage
Most good massage chairs – such as those from reputable manufacturers like Human Touch, Inada, Osaki and Panasonic – come with three to five year limited warranties. Some cover both parts and labor for the entire duration, while others limit labor to the first year. Almost all offer extended warranty options as well, so you can get coverage that lasts longer.
If you come across a low-cost chair that has an exceptionally great warranty, think twice before purchasing the product. Check the reputation of the manufacturer to ensure you aren’t buying a cheap knock-off, and find out how long the retailer offering the deal has been in business. After all, a super-long warranty is meaningless if the company selling you the chair isn’t around when your chair has a problem.
Retailer Satisfaction Guarantee
In addition to warranty coverage, make sure the massage chair you buy comes with a satisfaction guarantee.
Your chair may arrive in perfect working order, but you might change your mind about the purchase. Or, you may find that the chair you chose isn’t a good fit for your home. With an unconditional cash back guarantee, you don’t have to worry about these kinds of issues.
Look for a retailer that offers at least a one-month guarantee. Longer is better in this case, however, and some companies – including Massage Chair Relief – provide a full 90-day satisfaction guarantee.
Lifetime Labor Warranty
Above, we pointed out that most reputable manufacturer warranties limit labor coverage to somewhere between one and five years. Yet it is possible to get a warranty that will cover your labor costs for as long as you own your chair.
How so? Here at Massage Chair Relief, every chair we sell comes with a Peace of Mind Lifetime Labor Warranty. This means if a problem crops up, you simply need to purchase the parts and we’ll arrange for a technician to come out and perform repairs free of charge.
Our Peace of Mind Lifetime Labor Warranty is revolutionary – it isn’t something you’ll find at other retailers. And we’re no fly-by-night company trying to lure you in with an outrageous offer. We’ve been in business since 2005, and the owner of the company is a widely recognized industry expert. So, you can rest easy in knowing that you’re making a purchase from a trustworthy, reputable retailer.
Have questions? For more information on massage chair warranty coverage, contact us today.