Well, today is the last day I can guarantee Christmas delivery for your new massage chair. Now, that doesn’t mean you can’t order tomorrow or Sunday or Monday or Tuesday or even Wednesday or Thursday and still get your chair by the 25th, but I just can’t guarantee delivery to EVERY spot in the country.
But, if you order after today, I will do my “dang-dest” to get your chair to you by the 25th.
I received an email from a client of a new Inada Sogno massage chair. Rossel gave some great insights in his email that I want to share with you here (especially if you are considering ordering an Inada Sogno). Before I give that excerpt, I want to mention that Rossel ordered the chair with regular free delivery and not white glove delivery (to save money on the price of the chair). So, when he talks about the delivery guy, it is relative to free “threshold” or door-to-door delivery…and not white glove delivery.
Thank you for helping me with the chair purchase and the great pricing (and the gifts).
I did get it in with the help of friend – delivery guy started by saying there was one package at 350 lbs so I got a bit annoyed. Turns out it was 2 boxes (and one of the boxes had 2 inside so we could have split that too to make it a bit easier). Just letting you know to help you with future orders/clients. The chair was a breeze to put together, and the video help was great. One thing I noticed was that the right (looking from the back) hand turned knob/nut only grabbed the threads with about 1/2 a turn and was tight already – was thinking thread was stripped or bolt was too short, but got it on and think all will be ok – would be nice though if they designed the bolt to be a little longer – did you find the same? The left one seemed to turn about 2 times (also on the video) before tightening.
Thanks and have a great day. I am glad to have ordered with you – most expensive thing I have ever ordered on the internet, and I am so glad that you guys were directly and easily available (humans without going through 8 layers of menu choices – Yay!!). It was a good experience for me – keep up the great customer service. Please forward my thanks to Stephanie for the help that she supplied. Hope it is not too cold out there in Utah!
Time for a massage!
Thanks for the input, Rossel! By the way, on my way to work this morning, it was only 19 degrees Fahrenheit.
Dr. Alan Weidner
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