Posts Tagged ‘sanyo’

Massage Chairs Christmas Shipping Deadlines!!!

Wednesday, December 7th, 2011

Christmas Massage Chairs Shipping Deadlines

The holiday season is upon us and it is crunch-time for getting  massage chairs before December 25th. Christmas falls on a Sunday this

Massage Chair Shipping

Massage Chair Shipping

year, so you are wanting to get your chair delivered by Friday, December 23rd. Each manufacturer and shipper has their own shipping deadlines to get you a massage chair by that date. Here is the schedule:

Osaki Massage Chairs:

  • December 16, 2011

Inada, Human Touch, Panasonic, Sanyo, and Omega Massage Chairs:

For standard delivery, plan on…

  • 5-6 days for the east coast
  • 4 days to Chicago to the states that boarder the east coast states
  • 3 days to the Midwest and Idaho.
  • 2-3 days to most western states
  • 2 days to Phoenix and northwest
  • Next day to California and Nevada

(Inada even has a shipping chart with more specific regions and dates. You can check it out here…
http://www.inadausa.com/wp/wp-content/uploads/2011/08/Holiday-Shipping.pdf )

For White Glove Delivery

  • Inada: 3 business days prior to the dates on the above-mentioned link.
  • Human Touch: December 14, 2011
  • Panasonic, Sanyo, Omega: December 14, 2011
  • Osaki: December 9, 2011

Here are a couple of things you need to also consider regarding the Christmas shipping deadlines:

1. Dates are never guaranteed because of inclement weather. It is snow season and these massage chairs do ship from California and Texas. They may have to go through a state where winter storms are a norm. Just be aware of that. In other words, order as early as possible to make sure you are not pushing your luck!

2. Since we are in Utah, we do the white glove delivery ourselves. That means that it will not take any longer time to get white glove delivery than standard delivery.

3. I have my own shipping guy in Southern California. He can deliver on Saturdays. So, if you order a massage chair during the last week before the 25th, we can most likely get you your chair by the 24th.

4. For confirmed, guaranteed delivery on a particular date, you will have to pay extra!

Well, that should do it. Get your orders in ASAP to avoid any hassle whatsoever with these deadlines and Christmas delivery.

Dr. Alan Weidner
www.massage-chair-relief.com

Japanese vs. Chinese Made Massage Chairs

Tuesday, August 2nd, 2011

Massage chairs are made either in China or Japan, for the most part. All Inada massage chairs and Sanyo massage chairs are manufactured in Japan. Human Touch and Omega have their chairs manufactured in China. Panasonic has a couple of models made in Japan, with the rest being manufactured in China. Japanese massage chairs are typically more expensive than the less-expensive Chinese counter-part. Pretty much ALL of the cheap online massage chairs are what I like to call “Chinese knock-offs” because they are made in China at a lower price and many of these chairs are created to mimic quality name-brand massage chairs, but feedback we get is that those “knock offs” are of a poor quality.

Inherently, we tend to think that the Japanese chairs are of a better quality workmanship and that the Chinese chairs are of a lesser quality workmanship. I don’t know exact statistics from the massage chair manufacturers for which we carry their chairs, but based on feedback from clients, the Chinese-made chairs tend to have more warranty issues than do the Japanese chairs. Now, I don’t hear from every customer, but I do hear from some and there seems to be a tendency to a higher failure rate amongst Chinese-made chairs. I’d really like to see some legitimate stats from the manufacturers to support or debunk that hypothesis. But, I doubt that they would surrender that information for obvious reasons.

I did a little search on Google for any chatter or information about the comparison of Japanese and Chinese product quality…not just massage chairs. I didn’t find much, but I did happen upon an online political forum discussion that addressed the question. The reason I am putting it here is because the question and the responses are very similar to and indicative of what I hear from customers and shoppers in my industry (the link to this conversation is here: http://www.politicsforum.org/forum/viewtopic.php?f=71&t=123607)

Sphinx: I am wondering why there is much difference in quality between Japanese and Chinese products, although as far as I am concerned they have similar IQ statistics.

Potemkin: Japanese products weren’t always of high quality. Back in the 1950s and 60s, ‘Made in Japan’ meant pretty much what ‘Made in China’ means now – shoddy workmanship and poor quality control. It’s what you bought if you couldn’t afford to buy American or British. It has nothing to do with IQ points, and everything to do with infrastructure, training and investment.

Eauz: Part of this reason was that they were just advised to produce goods and services, not perfect upon them. The Japanese given an idea of a commodity, and were advised to just reproduce it or copy it, in the cheapest way, in order to provide cheap consumer goods to society. As the Japanese society grew, they started to design and manufactor their own products similar to those that were originally imported from a foreign country and were highly successful, as we saw that within the span of one decade, Japanese manufactured goods were covering the world, with products that were superior in quality and design. This concept of continuous improvement is found in the word Kaizen (改善).

Although, the Japanese had a more refined culture of analyzing and studying products (master-apprentice approach) to their smallest concept, from 1860′s until 1960, the Japanese, just like the Chinese were required to just copy and reproduce American made products in the cheapest way. It was not until the Japanese manufacturers became strong enough, in the global market, did they dump the foreign junk and start to reproduce more efficient commodities, with higher quality and design. I don’t think China has this concept of kaizen in its society, thus, I doubt it has anything to do with race or intelligence.

Potemkin: I believe the Chinese do have a concept similar to ‘kaizen’ in their culture. An interesting case study might be the recent development this year in Taiwan of a new and genuinely innovative fountain pen at an affordable price, which seeks to improve on the fountain pens available in the same price range in the West, as documented in this thread in The Fountain Pen Forum. The way in which the manufacturers have sought and incorporated feedback from the user base of consumers is exemplary, and bears comparison with the efforts of Japanese manufacturers to improve the quality of their products in the 1960s and 70s. The pen has even won a design award. This is clearly ‘kaizen’ at work, but in China (Taiwan) rather than Japan. Manufacturers in mainland China have also recently shown awareness of the need to improve their quality control and to produce genuinely innovative products.

I hope this post sheds some light on the Japanese vs. Chinese made massage chair issue. We are always asked about the country of manufacture for our massage chairs.

Dr. Alan Weidner
www.massage-chair-relief.com

 

International Massage Chair Orders

Wednesday, September 29th, 2010

There are certain times when we get more overseas buyers inquiring about massage chairs than others, and now is one of those times. We can go for literally months without an international massage chair inquiry and then all of a sudden have 3-4 a week. I have decided, and this is only observation, that when the US dollar is weak and the international dollars are stronger, the US massage chairs are a better bargain for our international customers.

So, given that now is a popular massage chair shopping season for our international clients, I thought I would review our policy for sales outside of the USA.

1. Generally speaking, warranties on chairs sold in the US are not valid overseas.

2. Inada’s warranty will cover chair sales to Canada and Mexico, in addition to USA. Also, if you buy an Inada massage chair that is shipped overseas, the warranty will pay for parts, but not shipping and you will be responsible for the labor on the chair in your country.

3. Panasonic and Sanyo are international companies and have a presence in most countries. You will probably have a better chance of getting warranty coverage overseas for a Panasonic or Sanyo massage chair (even though it may be a “crapshoot”, depending on where you live).

4. We do not offer refunds on international chair sales.

5. The buyer is responsible for shipping costs. We do give some breaks on some chairs, in lieu of the free shipping that we offer on domestic US sales.

6. Generally speaking, free shipping does not apply to Hawaii, Alaska, and Puerto Rico (call us to be sure, depending on the model of chair you get).

7. No online ordering for international orders, unless you are having the chair shipped to a US destination where you will take care of shipping from there to your country.

8. We need your shipping city and zip/postal code in order to get you a shipping quote.

9. We can get you freight quotes for sea and air shipping.

10. Wire transfer is the preferred payment method for international orders. In some rare cases, we will accept a credit card.

11. Bonus gifts and 90 day money back guarantees do not apply to international orders.

12. You will be responsible for customs and duty taxes, if applicable.

13. We use 110 V electrical outlets in North America. Many foreign countries have 220 V outlets. You will need a step-up/step-down transformer in that case. We can provide you with a heavy duty transformer which runs $195.

Well, that should just about do it. Please feel free to call us at our showroom if you live overseas and are interested in a massage chair from Massage Chair Relief. Our number is 1-801-417-8240.  Here is the link to our policy page on our website regarding international orders:

http://www.massage-chair-relief.com/international_orders.html

Looking forward to hear from you!

Dr. Alan Weidner
www.massage-chair-relief.com

Massage Chair Christmas Shipping Deadlines!!

Tuesday, December 8th, 2009

With  Christmas fast approaching, I’m sure most of you are wondering when the last day to order a new massage chair is going to be, since you want to procrastinate until the last possible moment (we are kindred spirits!). Here is a list of last minute shipping dates for each of the manufacturers:

Human Touch Massage Chairs:
Monday, December 7: Last day to ship for guaranteed White Glove Delivery by December 23
Monday, December 14: Last day to ship for guaranteed business or residential delivery by December 23
Wednesday, December 23: Last day to ship for 2009

Inada Massage Chairs (White Glove Delivery only):
Monday, December 14: Last day to ship for guaranteed White Glove Delivery by December 23

Sanyo, Inada (non-white glove service), Panasonic, Omega:
Wednesday, December 16: Last day to ship for guaranteed business or residential delivery to East Coast by December 23
Friday, December 18: Last day to ship for guaranteed business or residential delivery to Central/Midwest states by December 23
Monday, December 21: Last day to ship for guaranteed business or residential delivery to West Coast by December 23

Remember, these dates are for GUARANTEED delivery. You can still have a chance to get your chair if you order after these dates. Last year, we had quite a few orders after the deadlines and they still got to their destinations in time for Christmas. So, don’t give up!!

Dr. Alan Weidner
www.massage-chair-relief.com

International Massage Chair Orders

Wednesday, August 19th, 2009

We have been selling a lot of massage chairs internationally lately. Just in the past 3 weeks, we have sold massage chairs to Costa Rica, India, Bermuda, and Chile. I suppose the dollar exchange rates are International Massage Chair Shippingaffecting this recent jump in international sales. I also find on my website statistics that we get quite a few visitors to our site from around the world. There are a couple of things to know about international orders:

1. some countries do not have the same electrical output as North America. For example, here in the USA we have 110 V outlets…in Europe it typically is 220 V. A transformer is necessary to make the transition. With a good transformer, it should not miss a beat when you plug your new massage chair in. Make sure that when you shop for a transformer, you get one that can handle the wattage of the chair model you want. We can provide you with the wattage of any particular model. We can provide a transformer for you too. Just let us know and we can get you hooked up with one to coincide with your chair shipment.

2. Warranties on some of the chairs do not apply overseas. For example, Human Touch massage chair warranties are void once their chairs leave US soil. Panasonic and Sanyo massage chairs have the largest worldwide distribution networks, so their warranties are typically supported in other countries. We have shipped all manufacturer models all over the world. But, the Panasonic and Sanyo models are probably the safest best for warranty support.

3. We, at Massage Chair Relief, will not ship the bonus gifts overseas.

4. Shipping costs for international orders are to be paid for by the buyer. We offer free shipping on all our domestic shipments, but not on our international orders. However, we won’t leave you high and dry. On some models, we can give you domestic shipping credit for your overseas shipping costs. For example, if our shipping cost would have been $150 to ship to continental USA, we could give you a $150 credit on  your shipping cost overseas.

5. We can get you ocean and air shipping quotes. Ocean freight is always cheaper, but it is not door-to-door. It will ship to the closest port and then you will be responsible for getting the massage chair to the final destination. Ocean freight will also take quite a while longer, sometimes up to 45 days (boats just travel slower than airplanes!). Air freight is more expensive, but goes door-to-door and only takes a matter of a few days to get to it’s destination.

6. Payment for international orders can be done by wire transfer, paypal, check or credit card. Of course, some overseas credit card transactions are considered a higher risk and would require some verification. Checks would have to clear before shipment is made.

7. Some countries have customs, duty, and/or import taxes/fees that they place products when they arrive to the destination country. You will be responsible for those fees so make sure you are aware of how much those taxes/fees are before you purchase your new chair.

8. We offer an industry-best 90 day money back guarantee on all our massage chairs, including international orders. However, you will be responsible for return shipping if you decide to return your new chair within the 90 day period. For transactions that required payment of fees, eg. credit card fees, wire transfer fees, etc., you will also be responsible for the fees. But, other than that, you will be refunded the total balance of your purchase, minus the initial shipping costs to your country.

Hope this information helps!

Dr. Alan Weidner
www.massage-chair-relief.com

Maximum Weight Limits For Massage Chairs

Friday, February 13th, 2009

One of the most common questions we get from visitors is “How much weight can a massage chair take?” Some of our visitors are concerned that their weight might damage the chair or void the warranty. Well, we called our manufacturers and asked them each what the weight limits are for their chairs. Now, these are the numbers that they publish, but I will suggest that these limits do not mean that a person weighing more than these numbers can’t get the chair. There is a good possibility that a 300 pound person can get just as many years out of a chair as a 250 pound person. These are just guidelines:

1. Human Touch Massage Chairs
All Human Touch massage chair models have a warranty that recommends the user weigh 285 lbs. or less. A user weighing over this may use the chair but if anything were to happen it might not be covered under warranty (I can’t imagine that they would ask you your weight when you call in for warranty work!).

2.  Inada Massage Chairs
“If you can fit, you can sit” is the slogan that Inada uses to describe their weight limits. In other words, if you can fit in one of their chairs, no matter your weight, you can sit in it without concern for breakdown or voiding the warranty.

3. Sanyo Massage Chairs
Maximum user weight on all models is 264 lbs.

4. Panasonic Massage Chairs
Maximum user weight on all models is 264 lbs.

5. Omega Massage Chairs
The maximum user weight is different, according to the model:
M2 – 225 lbs.
OM 510 – 250 lbs.
Montage Elite/Premier – 300 lbs.

I hope this helps those of you who are concerned about this common question.

Dr. Alan Weidner
www.massage-chair-relief.com

Another Great Massage Chair Shopper’s Question!

Monday, January 19th, 2009

I love sharing massage chair shopper’s questions with you on this blog  because I figure if one person is asking, their are probably others that are thinking the very same thing. So, I post the visitor’s question along with my response…

Here is the inquiry:

“Dear Dr. Weidner
I am extremely hopeful you will assist me in narrowing down my choices for a massage chair as I have never owned a massage chair, but have sat in models (at Relax-The-Back, the chiropractor, Sharper Image and a few furniture stores) made by Sanyo, Human Touch, iJoy and Inada, but not Panasonic or Omega. Relax-The-Back is the only viable option to purchase a chair in my area. However, I will not do so due to their extreme lack of product knowledge of and poor customer service. I am looking for the highest quality chair available equipped to provide a complete deep full body massage from head to toe. Price is not an issue as long as it suits my needs. I am 6’1″ and 225 pounds with a very long torso and a relatively athletic build. The chair need NOT be voice responsive, resemble a fashionable piece of living room furniture or be constructed with real leather. I do not desire an iJoy, and the Sogno Plus is the only option from Inada I will consider. My criteria eliminates a number of chairs so I hope you are able to steer me to my viable options. Thank you so very much in advance for your kind assistance. It is most appreciated. Yours Truly, “

Here is my response:

“Thank you so much for your insightful email. I can tell you have done a lot of research and I hope my input assists you in your search.

I will start off by saying that, hands down, my manager, who is a licensed massage therapist, and I, who am a chiropractor, believe the Inada Sogno PLUS is the best chair out there, with the best and most innovative features, for the dollar spent. We have one in our showroom, along with a number of other Inada chairs, Human Touch chairs, the Panasonic 30007, the Sanyo 5000, and the iJoy 250. We used to carry the Omega Montage in our showroom, but we had so many customer service issues with the chair that we stopped carrying it in our showroom.

The Panasonic is a great chair, but we find that for the money, the Inada Sogno PLUS beats it. The Panasonic chairs seem to be more suited for a shorter body, but it doesn’t have the Dream wave technology or the neck traction feature, both of which are so innovative in the Sogno that it is hard to compare that chair with anything else. We carry the 30007 in our showroom, which retails for $5999, but there are other models in the 30000 family that are less expensive, with the same rollers and internal function, but with some differing features and airbags.

Human Touch makes very good chairs that are quite aesthetically pleasing, but feature-wise, again, they can’t fully compare to the Sogno PLUS. I love the HT-1650, personally, but would still suggest the Sogno PLUS for complete therapeutic benefit.

Here are some other things about the Inada Sogno PLUS massage chair to take into consideration, pros and cons, especially relative to your input in your email to me:

1. it is not voice responsive

2. the pad, to which the cervical traction unit is attached, can be lifted and snapped into a position out of the way so that the user of the chair can have an even more vigorous massage from the rollers. When the pad and traction unit is down, the rollers must work through two pads to get to the spine of the user. Some who want a more vigorous roller massage can lift that pad and traction unit out of the way so that the rollers only have to go through one pad, as is the case with most other chairs. I hope this makes sense. (By the way, if anything I explain doesn’t make sense, feel free to call me at my personal cell number, 1-801-651-2026, and I can explain it moreso over the phone.)

3. the neck traction unit uses air bags and rubber nodular inserts to massage the trapezia and levator scap muscles…it is unlike anything else we have ever seen before. A great neck and shoulder massage.

4. square inch massage coverage for most massage chairs is around 400 sq. inches. The Sogno PLUS covers over 1200 sq. inches of your body. That addresses your comment “a complete deep full body massage from head to toe.” The arm airbags cover your arm, forearm, wrists, and hands (including fingers).

5. the dream wave technology for the hips is absolutely fantastic if you have any acute or chronic low back pain. I use it all the time for an unstable left SI joint in my back and it is wonderful. Also a very unique technology that we have not seen on any other massage chair.

6. it is upholstered in faux leather, a fancy way of saying “fake” leather or synthetic/manmade leather.

7. won a design and engineering award from the international CES symposium in November 2008.

8. it has a heat function in the lumbar region but it is not remarkable.

9. Like the Sanyo and the Panasonic, the vertical track of the rollers go down to the very low back, i.e. sacrum, which, I think is crucial for a low back massage. The Human Touch and iJoy typically do not go so low.

10. customer service on the Inada chairs, like the Panasonic, Sanyo, and Human Touch chairs, is great. Should you ever have a problem with this chair, or any of the chairs we carry, you will have great customer support from each of the manufacturers we represent. The head technician for Inada USA came by our showroom a few weeks ago and told us that they have a .01 percent problem rate on new chairs….which is extremely low. In other words, the chance of you having a functional problem with the Sogno PLUS when you get it is very low.

11. Sogno PLUS comfortably fits persons from 4’11″ to 6’4″.

Well, Bruce, I hope I have covered everything. Again, I hope you call me if you have any questions that I can’t answer with the written word. If you have more questions about the other chair models we carry, I can give more info regarding those models as per any future request from you. Again, my number is 801-651-2026.

Just a reminder to you, also, that we offer bonus gifts, free shipping, and a $100 -$300 visa gift card (or $100-$300 off the price of the massage chair) when you purchase  from our site. If you decide to get the Inada Sogno PlUS from us, you must call to place the order, as Inada does not permit online purchases of this chair. You will also be free of sales tax if you live outside of Utah. We will also throw in free white glove delivery, which will take care of assembly of the Sogno PLUS (it comes in two boxes) and disposal of all the packing material when your chair is delivered to you. You can expect a 1 1/2 week wait for your chair. Inada delivers quite quickly…even with the white glove service.

I look forward to hearing from you again. Best of luck to you in your massage chair shopping. “

Hope this helps all of you in your massage chair search!

Dr. Alan Weidner
www.massage-chair-relief.com

Massage Chair Holiday Shipping Deadlines

Monday, December 8th, 2008

Every year at about this time, folks start feeling anxious about how late they can order their massage chair in order for their chair to be delivered by December 25th.  Well, we’ve done our homework with the manufacturers who we represent and here is what you can expect if you want to get your new massage chair delivered by Christmas:

Inada:
Regular freight to the East Coast: December 16, 2008
Regular freight to the West Coast: December 19, 2008
White Glove Service to the East Coast: December 10, 2008
White Glove Service to the West Coast:  December 15, 2008

Human Touch:
Last day for regular freight:  December  16, 2008
Last day for White Glove Service: December 12, 2008
Last day for any order to be shipped out for 2008: December 22, 2008

Sanyo and Panasonic:
Last day for regular freight: December 19, 2008
Last day for White Glove Service: December 15, 2008

Omega:
Last day for regular freight: December 17, 2008
Last day for White Glove Service: December 13, 2008
So, the bottom line is that you better take a look at the calendar if you are going to get a massage chair for you or a loved one before December 25. Time is a wastin’!

Because the Visa Gift Cards take a little longer to process, if you wait until the last day for any of the manufacturers to order, you may not get your Visa Gift Card by Christmas. But, as long as you get the massage chair, I guess everything will work out perfectly. The bonus gifts, by the way, should be there by December 25th, as they only take 3-4 days to be shipped.

Dr. Alan Weidner
www.massage-chair-relief.com

Massage Chairs In Our Showroom

Wednesday, November 26th, 2008

It just occurred to me, after talking to a massage chair shopper, that I haven’t given a list of the massage chair models in our showroom. For the rest of America and the world, it probably doesn’t matter, but to Utah residents it just might be important to know. So, without further adieu, here is a list of the models that we carry in our Salt Lake showroom:

1. HT-1650 massage chair

2. HT-7450 massage chair

3. HT-7120 massage chair

4. Inada Sogno PLUS massage chair

5. Inada D5 Robo massage chair

6. Inada i2A massage chair

7. Panasonic 30007 massage lounger

8. Sanyo 5000 massage chair

9. ijoy 130 massage chair

10. HT-125 massage chair

11. HT-5005 massage chair (on the way!)

Please feel free to check them out on the site before coming down to the showroom so you know what to expect and what chairs you might want to take a look at while you are here.

Oh, and by the way, have a super Thanksgiving tomorrow.

Dr. Alan Weidner
www.massage-chair-relief.com