Posts Tagged ‘massage chair relief’

Comparison of the Inada Sogno and Osim uAstro Massage Chairs

Wednesday, September 7th, 2011

Inada Sogno vs. OSIM uAstro from Brookstone

We get several inquiries all the time about the differences between the Japanese-made Inada Sogno Dreamwave Plus massage chair and the Chinese-made Osim uAstro. The uAstro is Brookstone’s offering in the growing Sogno look-alike market. You see, the Inada Sogno has become such a popular chair that other companies are coming out with look-alikes to try to steal away some of the market share. Well,  the looks may be similar but the function is way off! Here is my comparison of these two chairs.

Inada Sogno

Inada Sogno

One of our customers said it best when he came into our showroom and tried the Inada Sogno and then went over to Brookstone to compare the experience to the uAstro. He called the next day, ordered the Inada Sogno, and said that sitting in the Inada Sogno and then the uAstro was like driving a Mercedes Benz and then getting into a Chevy. I decided I needed to try them both out for myself.

One thing I noticed right away was the difference in the rollers that worked my back. They felt almost clumsy and a little uncomfortable in the uAstro. You can really tell the difference when comparing them to the 3-D rollers that are offered on the Sogno. The rollers also didn’t go as far down into the buttocks as the Sogno rollers do. They went down to the sacral area but not into the mid buttocks area like the Inada Sogno.

The seat itself was quite a bit smaller on the uAstro, so if you have wider hips or are just a larger statured individual I could see it being a challenge to fit comfortably, which translates into a less comfortable massage experience.

Also, the arms are designed differently. Instead of the air cells squeezing around the inside and outside of my upper arms, as with the Inada Sogno, the uAstro has air cells that actually just squeeze into your outer arm. It was akin to getting a bear hug around the top part of your body. I didn’t necessarily care for it.

uAstro

uAstro

Are the Inada Sogno and uAstro Chairs Really Zero-Gravity?

Also, they market the uAstro as a zero gravity chair but not once did I feel like I was in a zero gravity position, which technically is a 30 degree tilt of the seat. It is commonly known that “true” zero gravity constitutes positioning of  your body so that your legs were raised to shunt blood more to the heart and your body is placed in a state where you feel like you’re floating; essentially taking all gravitational pressure off your back. In the uAstro I did not feel this; my legs were always considerably lower than the rest of my body even when the leg ottoman was raised. The Sogno is not sold as a “zero gravity chair” but I felt like I was in that position more when fully reclined than I did in the Brookstone chair.

One of the features I love about the Sogno is how the air cells alternate on the lower leg and foot to create an amazing massaging and kneading feeling on that area instead of just straight air cell compression which is what the uAstro does.

Also, the technology of the up-and-down and side-to-side seat movement, that is incorporated in the Dreamwave program and throughout some of the other Auto Programs in the Sogno, is completely absent in the uAstro. This seat movement in the Inada Sogno also contributes to the amazing Stretch program that incorporates flexion, extension, and rotation. It is also very therapeutic for the lower back and hips which seem to be pain focal points for many for our clients.

A Couple of Things We Liked In The uAstro Over the Inada Sogno

One of the things I did like about the uAstro was the convenient remote control display that showed you what modalities it was going into as it did them. The Sogno’s remote has an LED screen that also shows you what it’s doing via symbols, but you have to learn the symbols in order to know what is being done to your body.

Both chairs have a heater in the chair but I did notice that the heater in the uAstro was a bit stronger. My lower back was getting quite toasty by the end of my 15 minute program whereas in the Sogno it is a very sublte warmth that radiates from the sacral area throughout the seat cushion.

The bottom line for me is that I felt the difference in the price is truly noted in the sophistication of the mechanics of the chair. Yes, they look similar and, to the novice consumer who is stepping up from a Homedics pad that they’ve been using in their chairs at home, the Osim uAstro could very well suffice. For the discriminating consumer who has decided to make this investment for their health and truly wants the most technologically advanced and sophisticated product for their money I would say, hands down, that the Inada Sogno Dreamwave Plus is the chair for them. I would rather pay the extra money knowing that I am getting the best massage chair on the market than spending $3,500 and feeling like there is something lacking.

Delivery and warranty are two other points to look at. When you order the Inada Sogno through Massage Chair Relief it comes with free delivery and white glove service to any locale in the USA. Delivery for the uAstro from Brookstone costs an additional $400.

The factory warranty on the Inada Sogno is the best in the market, which is a 3 year comprehensive warranty, head to toe, including in-home service. The uAstro only has one year, which is typical of most other massage chair companies. Their 3 year extended warranty costs an additional $429. Comparing apples to apples, the cost of the uAstro with the white glove delivery and 3 year warranty, which come standard with an Inada Sogno from Massage-Chair-Relief.com, your final price with Brookstone would be $4124.00, not including sales tax. The question for the consumer is whether the difference in quality and sophistication justifies the price difference.

Inada Sogno Dreamwave Plus Massage Chair Price Increase 03/01/2011

Monday, February 7th, 2011

I know I have already mentioned this in my blog and I know we have this up on our website, but I know constant reminders help. Inada is raising the price of their popular Sogno Dreamwave Plus massage chair to $6999 on March 1, 2011. It has been $6799 for the last 12 months, but it is time for another price increase, apparently due to the weaker US Dollar against the Japanese Yen.

Needless to say, www.massage-chair-relief.com will always still offer our 90-day unconditional money back guarantee and our 110% low price match. What do these mean? Read on…

1. 90-Day Unconditional Money Back Guarantee - should you want to return or exchange your massage chair, you have 90 days to make up your mind. Your only cost would be the cost of shipping of the massage chair back to us. Please keep the original packaging if you are not sure about keeping the chair in the first place. It is much more expensive to ship a chair without the original packaging (and it is already kind of pricey with the regular packaging!). You will only be charged the credit card fees from the original transaction (3.0% – 3.5% depending on which credit card you used at the time of purchase). We don’t charge “restocking” or “handling” fees. Easy peasy, lemon squeasy!!

http://www.massage-chair-relief.com/order.html#guarantee

2. 110% Low Price Match – should you find the same chair for less ANYWHERE, we will not only match that competitor’s price, but we will beat it by 10% of the difference between their price and ours! You will ALWAYS get the lowest possible price at www.massage-chair-relief.com.

http://www.massage-chair-relief.com/low_price_guarantee.html

So, if you are thinking about getting an Inada Sogno Dreamwave Plus massage chair…do it before March 1, 2011 to save $200.

Dr. Alan Weidner
www.massage-chair-relief.com

Great Questions From A Massage Chair Shopper!

Wednesday, January 5th, 2011

I received an email from Joe in the Netherlands. Though he is not buying a chair from me, he felt comfortable contacting me with some questions about the Panasonic 30007 massage chair and Sanyo 7700 massage chair. I thought this would assist all my readers to share his email and my response with you:

The Questions:

Hi Dr. Weidner,

Since I live in the Netherlands, I’m not likely to be able to purchase a chair from you. However, I hope you might be willing to answer a couple of questions I have concerning the purchase of a chair.
First, I am considering either the Sanyo 8700 or the Panasonic EP30007, the top models of each brand.

Is the Sensor system in the Sanyo reliable? Worth the extra cost?

Are the hip massage and outer shoulder massage airbags features of the Panasonic effective?

Does one really use these machines daily, or do they become a once-a-week or once-in-a-while accessory?

Are there people for whom these machines are not helpful? How could I tell based on one trial in a showroom? In other words, what are the most important signals when trying one out that would indicate I should or should not consider regular use of such a machine?

I would appreciate any time you could spare to help me with answers to the above. I find it a confusing market and a confusing choice.

I look forward to hearing from you, and I remain

Most sincerely yours,
Joe L.
Netherlands

The  Answers:

Hi, Joe
Thanks for your email. I appreciate your inquiry. It is so hard to evaluate the sensor system in the Sanyo because the technology and application is something that none of us fully understand. The chair remote just puts up red circles around the blue dots that represent your body parts. The red circles mean “problem area”. When we used to take the Sanyo to trade shows and people would use the sensors, many times the client would say “That is exactly where I am hurting!” when they saw the red circles on the remote after their spine was scanned. Is it worth the extra cost?…probably not.

The outer shoulder airbag of the Panasonic 30007 massage chair is a waste of airbag in my opinion. If anything the airbags should push the shoulders back, not forward (check out the Doctor’s Choice 3A chair by Inada www.inada-3a-massage-chair.

com…that is how it really should work, not from the back like with the Panasonic chairs).

The hip massage airbags in the Panasonic 30007 are not really designed to massage your hips…they are more for “pinning” your hips to the chair so that when the rollers go over your back, they get some traction while rolling because the hip airbags pin you in so that your body doesn’t move forward too much when the rollers go over the spine. I hope that makes sense (harder to describe in writing than in person!).

Yes, you can and WILL use it everyday. Massage chairs are fantastic…not like a treadmill, where you buy it and use it for a few days and then it becomes a clothing rack. The only person who won’t want a massage chair is someone who is hurt by massage. Most folks are a little sore when using a massage chair for the first time, but if pain persists or if there is a history of pain following massage, it might not be the best idea. But, I can say with absolute certainty that 99% of the folks who use a massage chair love them, even if there is a little pain the first few sessions.

I hope this helps, Joe. Feel free to contact me with any other inquiries. Best of luck in your massage chair shopping experience!

Dr. Alan Weidner

Refurbished Human Touch Massage Chairs

Monday, December 20th, 2010

I got a call from Human Touch on Friday offering me the opportunity to sell some of their factory refurbished products, particularly the HT-7450 massage chair and the HT-5320 massage chair. I have posted those refurbished models in our

ht-7450 massage chair

HT-7450 massage chair

close-out section. The HT-7450 normally goes for $3299, but the refurbished units are going for $2395. The HT-5320 normally goes for $2999, but we have them refurbished for $1995. Great deals from Human Touch. Includes a 6 month warranty. There may be some slight cosmetic blemishes, but nothing terrible and certainly worth the savings.

The HT-7450 refurbished chairs can be had in black and the old dark chocolate (before the espresso came along). The HT-5320 massage chair can be had in black, dark chocolate, and espresso.

I also have some refurbished HT-1350 and HT-1340 foot and calf massagers, should you be interested. You’ll have to call to order those, as we don’t typically carry them on our website (massage chairs only!!).

Free shipping is included with all of these models!

By the way, not to beat a dead horse, but if you are still thinking about a massage chair for Christmas, there is still a chance that you can get one by the 25th. Please call our office at 801-417-8240 to see if we can do it for you.

Happy Holidays!

Dr. Alan Weidner

www.massage-chair-relief.com

12/17 Last Day For Guaranteed Christmas Massage Chair Delivery!

Friday, December 17th, 2010

Well, today is the last day I can guarantee Christmas delivery for your new massage chair. Now, that doesn’t mean you can’t order tomorrow or Sunday or Monday or Tuesday or even Wednesday or Thursday and still get your chair by the 25th, but I just can’t guarantee delivery to EVERY spot in the country.

But, if you order after today, I will do my “dang-dest” to get your chair to you by the 25th.

I received an email from a client of a new Inada Sogno massage chair. Rossel gave some great insights in his email that I want to share with you here (especially if you are considering ordering an Inada Sogno). Before I give that excerpt, I want to mention that Rossel ordered the chair with regular free delivery and not white glove delivery (to save money on the price of the chair). So, when he talks about the delivery guy, it is relative to free “threshold” or door-to-door delivery…and not white glove delivery.

Hi Alan,

Thank you for helping me with the chair purchase and the great pricing (and the gifts).

I did get it in with the help of  friend – delivery guy started by saying there was one package at 350 lbs so I got a bit annoyed. Turns out it was 2 boxes (and one of the boxes had 2 inside so we could have split that too to make it a bit easier). Just letting you know to help you with future orders/clients. The chair was a breeze to put together, and the video help was great. One thing I noticed was that the right (looking from the back) hand turned knob/nut only grabbed the threads with about 1/2 a turn and was tight already – was thinking thread was stripped or bolt was too short, but got it on and think all will be ok – would be nice though if they designed the bolt to be a little longer – did you find the same? The left one seemed to turn about 2 times (also on the video) before tightening.

Thanks and have a great day. I am glad to have ordered with you – most expensive thing I have ever ordered on the internet, and I am so glad that you guys were directly and easily  available (humans without going through 8 layers of menu choices – Yay!!). It was a good experience for me – keep up the great customer service. Please forward my thanks to Stephanie for the help that she supplied. Hope it is not too cold out there in Utah!

Time for a massage!
Rossel

Thanks for the input, Rossel! By the way, on my way to work this morning, it was only 19 degrees Fahrenheit.

Happy Holidays!

Dr. Alan Weidner
www.massage-chair-relief.com

International Massage Chair Orders

Wednesday, September 29th, 2010

There are certain times when we get more overseas buyers inquiring about massage chairs than others, and now is one of those times. We can go for literally months without an international massage chair inquiry and then all of a sudden have 3-4 a week. I have decided, and this is only observation, that when the US dollar is weak and the international dollars are stronger, the US massage chairs are a better bargain for our international customers.

So, given that now is a popular massage chair shopping season for our international clients, I thought I would review our policy for sales outside of the USA.

1. Generally speaking, warranties on chairs sold in the US are not valid overseas.

2. Inada’s warranty will cover chair sales to Canada and Mexico, in addition to USA. Also, if you buy an Inada massage chair that is shipped overseas, the warranty will pay for parts, but not shipping and you will be responsible for the labor on the chair in your country.

3. Panasonic and Sanyo are international companies and have a presence in most countries. You will probably have a better chance of getting warranty coverage overseas for a Panasonic or Sanyo massage chair (even though it may be a “crapshoot”, depending on where you live).

4. We do not offer refunds on international chair sales.

5. The buyer is responsible for shipping costs. We do give some breaks on some chairs, in lieu of the free shipping that we offer on domestic US sales.

6. Generally speaking, free shipping does not apply to Hawaii, Alaska, and Puerto Rico (call us to be sure, depending on the model of chair you get).

7. No online ordering for international orders, unless you are having the chair shipped to a US destination where you will take care of shipping from there to your country.

8. We need your shipping city and zip/postal code in order to get you a shipping quote.

9. We can get you freight quotes for sea and air shipping.

10. Wire transfer is the preferred payment method for international orders. In some rare cases, we will accept a credit card.

11. Bonus gifts and 90 day money back guarantees do not apply to international orders.

12. You will be responsible for customs and duty taxes, if applicable.

13. We use 110 V electrical outlets in North America. Many foreign countries have 220 V outlets. You will need a step-up/step-down transformer in that case. We can provide you with a heavy duty transformer which runs $195.

Well, that should just about do it. Please feel free to call us at our showroom if you live overseas and are interested in a massage chair from Massage Chair Relief. Our number is 1-801-417-8240.  Here is the link to our policy page on our website regarding international orders:

http://www.massage-chair-relief.com/international_orders.html

Looking forward to hear from you!

Dr. Alan Weidner
www.massage-chair-relief.com

Our Massage Chair Relief 110% Low Price Match

Friday, August 27th, 2010

We get a lot of questions about our 110% low price match massage chair policy so I figured I’d take this blog post to explain it to you. If you find a competitor carrying one of the same chairs that we carry, for a lesser price, we will not only match the price of the competitor, but beat it by 10% of the difference between their price and ours. Now this is where some folks get confused. We do not take off 10% of the price of the competitors chair. We take the price of the competitors chair and subtract that amount from our price. We then take 10% of that difference and subtract that from the price of the competitor’s chair. That is the price for you.

For example, let’s say we have a chair priced at $4999. Now, let’s say you find another site on the internet that sells the exact same massage chair for $4299. The difference in price is $700. 10% of that amount is $70. We would then take that amount off the price of the competitor’s chair, which would bring the $4299 chair down to $4229. Does that make sense? I hope so. If it doesn’t give us a call and we can explain it over the phone.

There are a few rules with our 110% low price match:

1. The online store must have the identical massage chair priced accurately at the time you submit your request.
2. Our Low Price Guarantee does not apply to out-of-stock, previously owned/used, special order, or e-Bay items.
3. All price matches must be submitted prior to ordering.
4. Our Low Price Guarantee takes into account the cost of the competitor’s chair AND their shipping & handling costs AND any applicable sales tax that may apply.What this means is that if you are looking at getting a chair from a local store in your state, obviously you are going to have to pay sales tax. When we consider the total price of the competitor chair, we take into account that sales tax amount and subtract the total competitor price (including the sales tax, of course) from our price and take 10% off from that difference. The same applies to shipping or handling costs that a store may charge for the chair (online or offline store).
5. No close-outs, misprints, special buys, special promotions, or liquidations.
6. Applicable to continental US shipments in US Dollars only.
7. Visa Gift Cards do not qualify for 110% low price match purchases. In other words, once a final price is figured out, the Visa Gift Card offer will not apply to the price-matched chair.
8. Price matches are good for a 1 week period. If you return to purchase your new massage chair from Massage-Chair-Relief.com beyond 1 week from the time we did the initial price match, pricing of our competitor will have to be confirmed again and a new price match offered.

Well, I hope that makes sense. It is a wonderful program and we use it all the time. Call us if you have a price that you want us to beat or if you just have more questions about our 110% low price match. Our number is 888-259-5380. Or you can call our showroom at 801-651-2026.

Dr. Alan Weidner
www.massage-chair-relief.com

New Inada Sogno Massage Chair Color

Tuesday, August 10th, 2010

We just received notice of a new color for the Inada Sogno massage chair model. Dark brown has been added to the repertoire of colors for this popular massage chair. The inventory is apparently quite light for this color, but it is in stock and

Inada Sogno - new dark brown color

I should have the option up on our website within 24 hours. It is a more “traditional” brown, without the reddish tinge that the current chocolate brown color has.

Dr. Alan Weidner
www.massage-chair-relief.com

Massage Chairs in the Mall! Yuck!

Tuesday, May 18th, 2010

You see it, an oasis in a sea of skin care stands and faux hair pieces…a coin-operated massage chair!  You have been walking around the mall for hours, your back hurts, your feet hurt, and frankly you just want to sit for a minute.  Visions of massage rollers working, kneading, percussing your muscles start dancing in your head!  You have to wipe the drool from your mouth as you anticipate the relaxation you are about to receive…or so you think.  After you frantically flatten that wrinkled dollar bill in your pocket and submit it into the pay slot, you sit back in blissful anticipation!

The rude awakening comes when some very aggressive and not very comfortable balls start clumsily digging at your back.  It feels as if it is searching for your spleen or some other organ that lays deep, deep within.  The tears that come to your eyes are not the tears of joy that you had been hoping for.  Or perhaps you have the experience of such a light massage that it could have been butterfly wings gently and daintily fleeting this way and that across your back.  Either way, it’s a big disappointment! Nothing can be adjusted…you got what you paid for.

The massage chairs sold at Massage Chair Relief are very different than those you may have experienced in the mall.  Please don’t judge all massage chairs by the coin-op chairs in the mall or airport. Real massage chairs are so much more.

They have highly sophisticated roller mechanisms and scanning features so that these chairs “learn” your body and are truly able to create the exact massage chair experience that you have been looking for. The experience is really quite dreamy. And, if one chair doesn’t do it for you, we have over 25 models to pick from and try out. We have the largest selection of massage chairs under one roof so you can have one as basic as you want or one that will work the full body and cook you breakfast after!

So, next time you go to reach for that wrinkled dollar bill in your pocket when you’re at the mall, go home and put it in a jar to save up for a REAL therapeutic massage chair!

Dr. Alan Weidner
www.massage-chair-relief.com

Aren’t We The Popular Ones!!

Tuesday, March 9th, 2010

We just received another phone call from a massage chair owner who purchased his massage chair from another online website store. We get these calls all the time and you’d be surprised to know that they call us for customer support. Why, you ask? Because they can’t get a response from the online store they bought the chair from. They said that they had no trouble getting support when they wanted to buy the chair, but were having a “dickens of a time” (is there such a phrase!?!?) getting a hold of someone at their online store of choice when they had an after-purchase problem or wanted to get some help with the chair they purchased.

We get these calls all the time…and I am not exaggerating! Steffanie handles most of the website and showroom calls and she gets calls like this almost weekly. We find ourselves explaining things about the massage chair to the client that they didn’t know and couldn’t find answers to. We find ourselves referring clients to the manufacturers for warranty help. We find ourselves getting calls like this all the time. Now…don’t be me wrong. I don’t mind! But it concerns me, and it should concern you, the prospective massage chair buyer, that customer support AFTER the sale is often so weak.

We have certainly taken this lesson to heart and do what we can to reassure you that you are making a good decision when you buy from Massage-Chair-Relief.com. We will even give you our personal cell numbers at the time of the sale so that you can always get a hold of someone should you have a concern. We want you to have complete peace of mind when you spend this much money on an online product. I know a lot of folks are hesitant, at best, buying a product of this high a price online. Many of you have heard horror stories of online fraud and rip-offs. Well, I have personally been ripped off online, and the taste of those experiences linger in my mouth and gut for a long time. So we, as a company, are bound and determined to make sure that your buying experience is phenomenal. And, should you ever bump into a problem we will take care of it ASAP.

Feel free to call me or Steffanie, my showroom manager, if you have any questions or inquiries. My personal cell number is 801-651-2026. Steffanie’s is 801-680-4229. We are always at your disposal.

Dr. Alan Weidner
www.massage-chair-relief.com